There are new data points from 9/14/23 on which seem to indicate that the BYOP SIM trick below no longer works. (i.e. Even though the deal is still available to people who have been Fi members for a while, someone who just activated a BYOP SIM won't see the instant discount and only see the 24-month credit offer). Therefore, I'm crossing out the info about the BYOP SIM trick.
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* Added on 8/1/2023 by hpham_53: It's still 3-4 months away until people doing this deal will be close to completing their promotion. But I'll go ahead and add the info below on how to verify that your promotion was Earned, and how to Cancel/Pause Fi service after that.
* How to Verify that your S23 promo was Earned:
There's a countdown in your Billing-->Fi Savings-->In Progress that shows how many more days your Fi service has to remain active. The countdown will never say zero day. On the 120th day, it will stay at "1 more day". On the morning of the 121st day, the countdown should say "Stayed (past tense) active on Fi for 120 days in a row". Then later in the day, the In Progress column disappears, and the promo discount gets moved to the Earned column. At that time or later, it's safe to Cancel or Pause your Fi service.
You can use this Date Calculator: https://www.timeanddate
Enter your activation date as the Start Date, select Add 121 days and it'll show the date when it's safe to cancel/pause your Fi service.
* How to Cancel your Fi service:
In your Fi account, click on Account-->Your Plan, scroll down until you see "Leave Google Fi". Click on that and follow the on-screen instructions. You'll have the options to Let Go your Fi phone number, or Transfer To Another Provider. (There used to be an option to port it back to Google Voice, but I think it's no longer available). If you choose to let go your Fi number, your Fi service will be cancelled IMMEDIATELY. If you choose to port out, your Fi service will remain active until your Fi number has been ported out to another provider.
* How to Pause your Fi service;
In your Fi account, click on Account-->Your Plan, scroll down until you see "Pause Service". Click on that and follow the on-screen instructions. Your Fi service will be paused and Automatically Resumed after 90 days, unless you cancel it before 90 days are up. Once it's Resumed, you can leave it Active, or Cancel it, or Pause again (I don't know how many times you can Pause). If you have a lot of remaining referral Fi credit (which is not refundable), you can choose Pause instead of Cancel to wait and see if there will be new Fi promotions in the future to use up your Fi credit.
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Question - I don't have a spare phone lying around...so can Fi be activated with my primary phone and then I remove the SIM immediately (so I can continue using primary phone with my main number) or does the phone have to keep the FI sim card until I get the S23 shipped and activate that?
1) Activated new number using 7 day trial on my S21 eSIM
2) Received the BYOD SIM and moved the new eSIM number to BYOD SIM in old Mto Z2 (service activated)
3) Bill was supposed to be generated on 2 Sep, but I am still seeing this msg: "Preview - Still Finalizing" And I don't see the S23 Ultra offer of instant discount. I still see the bill credits offers.
Any thoughts, help?
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1) Activated new number using 7 day trial on my S21 eSIM
2) Received the BYOD SIM and moved the new eSIM number to BYOD SIM in old Mto Z2 (service activated)
3) Bill was supposed to be generated on 2 Sep, but I am still seeing this msg: "Preview - Still Finalizing" And I don't see the S23 Ultra offer of instant discount. I still see the bill credits offers.
Any thoughts, help?
1) Activated new number using 7 day trial on my S21 eSIM
2) Received the BYOD SIM and moved the new eSIM number to BYOD SIM in old Mto Z2 (service activated)
3) Bill was supposed to be generated on 2 Sep, but I am still seeing this msg: "Preview - Still Finalizing" And I don't see the S23 Ultra offer of instant discount. I still see the bill credits offers.
Any thoughts, help?
The ac page says "Your current cycle ends in 28 days"
Timeline:
Signed up on 25 Aug and BYOP SIM ordered
Activated eSIM on 26 Aug with 7 day
Received BYOP SIM and activated / transferred number to separate phone successfully.
Bill generation date was 2 Sep
Since then the billing msg is "preview - still finalizing"
Q) apologies for the dumb Q, but what should I tell Customer Care ...
The ac page says "Your current cycle ends in 28 days"
Timeline:
Signed up on 25 Aug and BYOP SIM ordered
Activated eSIM on 26 Aug with 7 day
Received BYOP SIM and activated / transferred number to separate phone successfully.
Bill generation date was 2 Sep
Since then the billing msg is "preview - still finalizing"
Q) apologies for the dumb Q, but what should I tell Customer Care ...
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Timeline:
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