An English-language line phone agent created and referred a case to another team for completion and provided me with a reference number. I received a PIN via email about 12 hours later. That said, some just reported being able to get it instantly via Chat.
Once you have the PIN apply it to your line here: https://www.lycamobile.
Alternatively, you can send them a message at [email protected] or via Twitter DM [twitter.com] - make sure to include your phone number, SIM's serial number, and purchase's reference number (MFSTxxxxxxxx).
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Honestly, I'd start looking for a similar deal about 4.5 months in - Mint usually has something similar; their current promo is for three months right now.
Any suggestions towards an alternative of Mint ?
https://prepaidcompare.
Enjoy!
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I've gotten port out details three times, and ported out twice.
Never had an issue getting port out details via phone. Only trouble I've ever had is via chat due to connection issues.
You will be just wasting your time. Read reviews for this company, BBB complaints etc
Upon activation and registration, ensure that you make note of your customer identification pin (cip) and the puk code from the sim card. Just take a picture of the Sim card. You will need this cip and puk code information, along with your registered name, address, phone, birth date and 2 or 3 most dialed or texted numbers, whenever you want to port out
need birthdate to port out? That's ridiculous!
They get it from you when you create the account, I assume (I haven't used them yet so not speaking from experience, but it's the only way that I can think of them getting it to begin with). I always use a fake birthday for those who have no need to know the real one. I use December 31 of the year before my actual birth - close enough for actual age metrics, but not enough to be a security risk. If called out on it, I can just say "oh, yeah - I forgot I'm a year older now." 🤷
This company has been around for quite some time, so I doubt they're a scam. They've never quite had a good enough deal for me to use them, but I've come close before. As I understand it, they're a well-established European company, and they've just never quite figured out the American market - although they've been trying for over a decade now.
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