expired Posted by Dmytro_B • Sep 19, 2023
Sep 19, 2023 4:38 AM
Item 1 of 2
Item 1 of 2
expired Posted by Dmytro_B • Sep 19, 2023
Sep 19, 2023 4:38 AM
Amazon Prime Grubhub+ Members: Pickup or Delivery Orders: Spend $25+, Get
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iF ever RefundEd from the HuB do noT taKe that littLe $10$ n undEr proMo they QUICK 2 oFFer alwaYs taKe $15$ N uP onLy anyone can get $10$ n down proMo the real deal is more promoS from them r just a way 2 continue judging n investigating u oFF ur payment inFo
🔝facT💲
iF ever RefundEd from the HuB do noT taKe that littLe $10$ n undEr proMo they QUICK 2 oFFer alwaYs taKe $15$ N uP onLy anyone can get $10$ n down proMo the real deal is more promoS from them r just a way 2 continue judging n investigating u oFF ur payment inFo
🔝facT💲
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The customer is losing, first and foremost, because their food is way more expensive than it would have been if they had just gone to the place and picked it up. In addition, most food doesn't travel well. Crispy food steams in food containers.. Presentation is off. Temperature is cold or lukewarm at best. Why would I pay twice the amount of money and wait twice the amount of time, tip 20% and have a vastly inferior experience than if I had just gone to pick the food up and driven it home myself? There are probably 4-5 categories of hot food that makes sense delivered and those are well recognized (basically, pizza, sandwiches, and chinese/indian...) and most of the food that is offered does not qualify.
The resturant is losing in almost every way but volume. Resturant is a low margin business anyway, now you are putting yourself at the mercy of some big corporation that DOESN'T even employ it's own drivers. So the resturant is having to manage this interaction with some random individual (sorry..."gig worker") at the same time as having to manage this interaction with their end user (the hungry customer) when they have ZERO control of anything that happens after the random individual picks it up. So then they get bad reviews, Karens calling up asking to speak to the manager, and all sorts of negative things. And the aforementioned customer gets cold soggy food at inflated prices.
The food delivery "platform" loses money hand over fist at regular prices (even with the coupons!). The only way they can entice people to use their service is by incentivizing them with coupons (like this one) and hounding them with reminders and big percentages. Postmates (one of the first big food delivery apps in my area) used to do this with their "100 dollar free delivery credit" thing all while turning the screws on your bill by literally making up other service charges and then inflating the menu prices so they aren't the same as the resturant's menu. The entire process is designed to confuse and overwhelm a hungry customer until they give up and hit that confirmation button, at which point they are a compliant consumer. They have TEAMS of people designing everything from the UX of the app/website, to the "policies" which are basically excuses to point the finger at the resturant, the delivery driver, or the customer themselves. The reality is even with all of this trickery they are very very far from being profitable and they don't even have to pay their drivers benefits or gas! I'll be shocked if any of these VC funded startup delivery services ever makes consistent after tax profit. This goes for Uber and Lyft too...
Finally the delivery driver gets screwed most of all. These poor people are the only thing everyone sees, and the only people anyone ever blames. They have to pay (in California upwards of 6 dollars a gallon now) for all of their expenses and fight with the resturants to pick up their orders and then fight with the customers because everyone wants something for free or reduced cost, and then they still don't get tipped because people already stretched their budget to afford the inflated price of their delivery food and feel entitled to justify to themselves that they don't have to tip or can just complain and get it for free. If that wasn't bad enough, they then get accused of stealing or messing with the food or yelled at when it's late. These people make 0 money. This is purely an exercise in subsistence work. It's even worse than that because no one takes into account car depreciation and maintenence in this equation...
Why is there something in existence in a capitalist society that NO ONE makes money on?
The reality is the biggest input into food delivery prices is labor costs and transportation costs, and no one wants to pay the actual price for the convinient service they want, so we all just pretend we live in a fantasy world where we can have food delivered to us and not pay a lot for it.
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