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popular Posted by aabbccbbaa • Sep 22, 2023
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popular Posted by aabbccbbaa • Sep 22, 2023

T-Mobile Costco kiosks: Get up to $400 when you activate with a Go5G Plus plan

Costco Wholesale
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* Please verify that your local Costco has a T-Mobile kiosk before driving there *

I haven't enquired about this deal at my local Costco yet, I just saw it on their website which is a bit lacking in details:

https://www.costco.com/t-mobile-b...wcase.html

COSTCO MEMBERS

GET UP TO $400
when you activate with a Go5G Plus plan.
$150 Member Benefit + $250 credit when you switch.

Via $150 Costco Shop Card and $250 Virtual Prepaid Visa card for use at T-Mobile or Costco; allow 13 weeks. Requires port in, online registration and activation on a qualifying plan.

EVEN MORE VALUE

Get over $270 worth of benefits — every month.
With our Go5G Plus family plans, you get incredible benefits like Netflix on us, voice and data in Canada and Mexico plus coverage in 215+ countries and destinations, inflight Wi-Fi, and Scam Shieldâ„¢.
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Deal Details
Community Notes
About the Poster
* Please verify that your local Costco has a T-Mobile kiosk before driving there *

I haven't enquired about this deal at my local Costco yet, I just saw it on their website which is a bit lacking in details:

https://www.costco.com/t-mobile-b...wcase.html

COSTCO MEMBERS

GET UP TO $400
when you activate with a Go5G Plus plan.
$150 Member Benefit + $250 credit when you switch.

Via $150 Costco Shop Card and $250 Virtual Prepaid Visa card for use at T-Mobile or Costco; allow 13 weeks. Requires port in, online registration and activation on a qualifying plan.

EVEN MORE VALUE

Get over $270 worth of benefits — every month.
With our Go5G Plus family plans, you get incredible benefits like Netflix on us, voice and data in Canada and Mexico plus coverage in 215+ countries and destinations, inflight Wi-Fi, and Scam Shieldâ„¢.

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511 Comments

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Jan 25, 2024
52 Posts
Joined Nov 2012
Jan 25, 2024
lomei
Jan 25, 2024
52 Posts
Quote from blahbooboo2 :
Costco $150 card has nothing to do with T-Mobile or their promotion code. The rep said there is nothing to do after giving the sales rep your Costco member number for the Costco part of the offer; the Costco cash card is automatically sent from Costco in 2-3 months.
Interesting. The Costco online rep just told me that the T-Mobile promotion has nothing to do with them, and that T-Mobile is just buying $150 Costco gift cards to give away as part of the promotion. Has anybody been able to get this resolved successfully?
Jan 26, 2024
52 Posts
Joined Nov 2012
Jan 26, 2024
lomei
Jan 26, 2024
52 Posts
Quote from lomei :
Interesting. The Costco online rep just told me that the T-Mobile promotion has nothing to do with them, and that T-Mobile is just buying $150 Costco gift cards to give away as part of the promotion. Has anybody been able to get this resolved successfully?
Got off the phone with Costco Membership today, and there's apparently a form that needs to be filled out for T-Mobile to give you the $150 gift card. If anybody hasn't gotten their $150 gift card yet, give Costco Membership a call and they should be able to help. Will provide an update when I actually receive the $150 shop card.
Jan 31, 2024
678 Posts
Joined Apr 2007
Jan 31, 2024
happens31
Jan 31, 2024
678 Posts
Checked the status of my 4x$150 and all has been denied. I have multiple $150 rebates that are showing but only did 4 which is strange because each tells me the same reason for it be denied which is "Payout already issued to this phone number", and I haven't received anything from them.
Pro
Jan 31, 2024
2,352 Posts
Joined Jan 2019
Jan 31, 2024
blahbooboo2
Pro
Jan 31, 2024
2,352 Posts
Quote from lomei :
Got off the phone with Costco Membership today, and there's apparently a form that needs to be filled out for T-Mobile to give you the $150 gift card. If anybody hasn't gotten their $150 gift card yet, give Costco Membership a call and they should be able to help. Will provide an update when I actually receive the $150 shop card.
The T-Mobile rebate has a form, but the Costco rebate does not
Feb 1, 2024
147 Posts
Joined Aug 2015
Feb 1, 2024
antanthem
Feb 1, 2024
147 Posts
I called the number at the link provided in the original post 833-428-1765, they confirmed that I'd receive the gift cards doing it over the phone and not required to go to a kiosk. Can anyone confirm this is true? I looked thoroughly on the landing page for the promotion and don't see anywhere that visiting a kiosk is required.
Feb 1, 2024
780 Posts
Joined Sep 2007
Feb 1, 2024
Chenhigh
Feb 1, 2024
780 Posts
Quote from antanthem :
I called the number at the link provided in the original post 833-428-1765, they confirmed that I'd receive the gift cards doing it over the phone and not required to go to a kiosk. Can anyone confirm this is true? I looked thoroughly on the landing page for the promotion and don't see anywhere that visiting a kiosk is required.
when did you open the account? I opened in Oct first week and still waiting for my Costco rebate. Received my TMobile rebate 2 weeks back.
Feb 9, 2024
709 Posts
Joined Dec 2007
Feb 9, 2024
mser4fun
Feb 9, 2024
709 Posts
I ported a number to T-Mobile at Costco but the kiosk employee never took my Costco membership number. I now can only see the $250 tracking but not the $75!

I am assuming that the kiosk guy didn't do it right?

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Feb 9, 2024
571 Posts
Joined Oct 2011
Feb 9, 2024
rshakelford
Feb 9, 2024
571 Posts
Quote from Chenhigh :
when did you open the account? I opened in Oct first week and still waiting for my Costco rebate. Received my TMobile rebate 2 weeks back.
Did you do whole process at a Costco kiosk or calling the 1833 number posted on the website?
Feb 9, 2024
571 Posts
Joined Oct 2011
Feb 9, 2024
rshakelford
Feb 9, 2024
571 Posts
Quote from antanthem :
I called the number at the link provided in the original post 833-428-1765, they confirmed that I'd receive the gift cards doing it over the phone and not required to go to a kiosk. Can anyone confirm this is true? I looked thoroughly on the landing page for the promotion and don't see anywhere that visiting a kiosk is required.
It is not technically required, however BE ADVISED the majority of people who have done this deal over the phone (and not at costco kioks) have gotten all their MC/Visa rebates denied in the past due to a system error (it doesn't recognize the 1833 number/department as a valid Costco store) once that happens the only dept that can help you with this problem is the rebate department overseas, dealing with reps from that department tends to be a nightmare and pretty much everyone ends up taking a $250 tmobile credit instead
Last edited by rshakelford February 9, 2024 at 01:03 PM.
Feb 13, 2024
709 Posts
Joined Dec 2007
Feb 13, 2024
mser4fun
Feb 13, 2024
709 Posts
Quote from rshakelford :
It is not technically required, however BE ADVISED the majority of people who have done this deal over the phone (and not at costco kioks) have gotten all their MC/Visa rebates denied in the past due to a system error (it doesn't recognize the 1833 number/department as a valid Costco store) once that happens the only dept that can help you with this problem is the rebate department overseas, dealing with reps from that department tends to be a nightmare and pretty much everyone ends up taking a $250 tmobile credit instead
I ported my phones to T-Mobile from Verizon but the representative never took my Costco membership number. Is this normal?
Feb 13, 2024
571 Posts
Joined Oct 2011
Feb 13, 2024
rshakelford
Feb 13, 2024
571 Posts
Quote from mser4fun :
I ported my phones to T-Mobile from Verizon but the representative never took my Costco membership number. Is this normal?
Did you complete process over the phone or at a Costco location? either way I think it's normal yes
Feb 14, 2024
30 Posts
Joined Dec 2019
Feb 14, 2024
HappyHamster539
Feb 14, 2024
30 Posts
I've finally got the $250 gc but not the $150, has anyone gotten that yet?
Feb 14, 2024
780 Posts
Joined Sep 2007
Feb 14, 2024
Chenhigh
Feb 14, 2024
780 Posts
Quote from HappyHamster539 :
I've finally got the $250 gc but not the $150, has anyone gotten that yet?
When did you open the account?
Feb 14, 2024
30 Posts
Joined Dec 2019
Feb 14, 2024
HappyHamster539
Feb 14, 2024
30 Posts
Quote from Chenhigh :
When did you open the account?
Early October..

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Feb 15, 2024
34 Posts
Joined Oct 2009
Feb 15, 2024
Heathkliff
Feb 15, 2024
34 Posts
I should have listened to the posts and not gotten suckered into this deal. 4 months and 5 long phone calls later still no gift cards. I wouldn't be surprised if this becomes a class action lawsuit some day.

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