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T-Mobile Costco kiosks: Get up to $400 when you activate with a Go5G Plus plan

+27 Deal Score
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* Please verify that your local Costco has a T-Mobile kiosk before driving there *

I haven't enquired about this deal at my local Costco yet, I just saw it on their website which is a bit lacking in details:

https://www.costco.com/t-mobile-b...wcase.html

COSTCO MEMBERS

GET UP TO $400
when you activate with a Go5G Plus plan.
$150 Member Benefit + $250 credit when you switch.

Via $150 Costco Shop Card and $250 Virtual Prepaid Visa card for use at T-Mobile or Costco; allow 13 weeks. Requires port in, online registration and activation on a qualifying plan.

EVEN MORE VALUE

Get over $270 worth of benefits — every month.
With our Go5G Plus family plans, you get incredible benefits like Netflix on us, voice and data in Canada and Mexico plus coverage in 215+ countries and destinations, inflight Wi-Fi, and Scam Shield™.
Good Deal?
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Created 09-22-2023 at 10:48 AM by aabbccbbaa
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Joined Dec 2019
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> bubble2 24 Posts
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HappyHamster539
02-14-2024 at 11:29 AM.
02-14-2024 at 11:29 AM.
Quote from Chenhigh :
When did you open the account?

Early October..
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Joined Oct 2009
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> bubble2 26 Posts
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Heathkliff
02-14-2024 at 05:52 PM.
02-14-2024 at 05:52 PM.
I should have listened to the posts and not gotten suckered into this deal. 4 months and 5 long phone calls later still no gift cards. I wouldn't be surprised if this becomes a class action lawsuit some day.
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Joined Sep 2007
L3: Novice
> bubble2 748 Posts
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Chenhigh
02-14-2024 at 06:07 PM.
02-14-2024 at 06:07 PM.
Quote from HappyHamster539 :
Early October..
I opened on Oct 5th and received my TMobile Visa cards 2 weeks ago after being initially denied. Haven't received Costco Cash Card yet.
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Joined Oct 2007
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> bubble2 2,699 Posts
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KingUltra
02-14-2024 at 06:32 PM.
02-14-2024 at 06:32 PM.
Quote from Heathkliff :
I should have listened to the posts and not gotten suckered into this deal. 4 months and 5 long phone calls later still no gift cards. I wouldn't be surprised if this becomes a class action lawsuit some day.
A friend got the $250 denied because it requires port in. He didn't listen to me since the Costco rep told him it was not needed. Now he can't get anywhere with the rebate dept.

I suggested he contact tforce and explain the situation, and they gave him $750 credit for his 3 lines of rebate that got denied.
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Joined Nov 2012
L2: Beginner
> bubble2 51 Posts
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lomei
02-28-2024 at 06:16 AM.
02-28-2024 at 06:16 AM.
I finally received the $150 Costco gift card yesterday, 22 weeks after I started with T-Mobile and a few frustrating phone calls. The rep initially told me 13 weeks.

For anybody who still hasn't received their rebates/gift cards, I encourage you to file a complaint with the Better Business Bureau. SF Bay Area residents can also reach out to 7 On Your Side with Michael Finney https://abc7news.com/michael-finn...rts/47207/. They were incredibly responsive when I reached out.
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Joined Jan 2011
L3: Novice
> bubble2 189 Posts
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rrapynot
02-28-2024 at 06:28 AM.
02-28-2024 at 06:28 AM.
Quote from kifbunk :
The cost of these new plans will far outweigh any promo benefit.
I pay $30/month on the old migrated Sprint Kickstarter plan. I get unlimited everything, free data in just about every country, free WiFi on most US airlines. The prices on the current plans are ridiculous.
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Joined Dec 2019
L1: Learner
> bubble2 24 Posts
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HappyHamster539
02-28-2024 at 05:47 PM.
02-28-2024 at 05:47 PM.
Quote from lomei :
I finally received the $150 Costco gift card yesterday, 22 weeks after I started with T-Mobile and a few frustrating phone calls. The rep initially told me 13 weeks.

For anybody who still hasn't received their rebates/gift cards, I encourage you to file a complaint with the Better Business Bureau. SF Bay Area residents can also reach out to 7 On Your Side with Michael Finney https://abc7news.com/michael-finn...rts/47207/ [abc7news.com]. They were incredibly responsive when I reached out.
thanks, there is hope! crossing my fingers I'm on week 20-21 now.
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Joined Dec 2007
L6: Expert
> bubble2 1,563 Posts
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angel5000
03-01-2024 at 02:40 PM.
03-01-2024 at 02:40 PM.
is this still active? i don't see it being advertised at costco when i came.
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Joined Mar 2010
L4: Apprentice
> bubble2 362 Posts
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Bunny99
03-01-2024 at 07:23 PM.
03-01-2024 at 07:23 PM.
Quote from HappyHamster539 :
interesting, mine was denied due to 'invalid store' and after I gave them my cosstco ID, it was instantly approved then a day later, status changed to 'received'...
Can you tell me which number to call?
I got the 'invalid store' message after 13 weeks.
The t-mobile rep insisted that they will have to resubmit and it will reset the processing time.
15 minutes after the call, it showed Approved status, but then after it changed to Received again with submission date of 3/1.
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Joined Jul 2016
L10: Grand Master
> bubble2 7,890 Posts
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Genghis_Khan
03-01-2024 at 08:25 PM.
03-01-2024 at 08:25 PM.
Quote from Chenhigh :
I opened on Oct 5th and received my TMobile Visa cards 2 weeks ago after being initially denied. Haven't received Costco Cash Card yet.
did you get a text to redeem the TMO visa cards? I got all 4 of them thru texts exactly 90 days from activation but Card doesn't seem to work? do i need to activate the card?
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Joined Jul 2016
L10: Grand Master
> bubble2 7,890 Posts
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Genghis_Khan
03-01-2024 at 08:32 PM.
03-01-2024 at 08:32 PM.
so can we use the TMO Virtual prepaid card at any online store or just Costco and TMO? i tried to use it for my TMO account but it is giving me an error message.
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Joined Nov 2012
L3: Novice
> bubble2 164 Posts
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gmk1518
03-03-2024 at 02:38 PM.
03-03-2024 at 02:38 PM.
Quote from lomei :
I finally received the $150 Costco gift card yesterday, 22 weeks after I started with T-Mobile and a few frustrating phone calls. The rep initially told me 13 weeks.

For anybody who still hasn't received their rebates/gift cards, I encourage you to file a complaint with the Better Business Bureau. SF Bay Area residents can also reach out to 7 On Your Side with Michael Finney https://abc7news.com/michael-finn...rts/47207/. They were incredibly responsive when I reached out.
Did you submit anything to get $150 costco cash card?
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Joined Aug 2015
L3: Novice
> bubble2 119 Posts
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antanthem
03-06-2024 at 06:42 PM.
03-06-2024 at 06:42 PM.
Quote from gmk1518 :
Did you submit anything to get $150 costco cash card?

I have the same question, was there a separate form for the $150? I am only seeing the $250 in the T-Mobile reward tracker
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Joined Aug 2015
L3: Novice
> bubble2 119 Posts
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antanthem
03-06-2024 at 06:52 PM.
03-06-2024 at 06:52 PM.
Quote from lomei :
I finally received the $150 Costco gift card yesterday, 22 weeks after I started with T-Mobile and a few frustrating phone calls. The rep initially told me 13 weeks.

For anybody who still hasn't received their rebates/gift cards, I encourage you to file a complaint with the Better Business Bureau. SF Bay Area residents can also reach out to 7 On Your Side with Michael Finney https://abc7news.com/michael-finn...rts/47207/. They were incredibly responsive when I reached out.

How did you receive it, email? If so mind sharing what email it came from?
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Joined Jul 2016
L10: Grand Master
> bubble2 7,890 Posts
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Genghis_Khan
03-09-2024 at 07:20 PM.
03-09-2024 at 07:20 PM.
Quote from Chenhigh :
I opened on Oct 5th and received my TMobile Visa cards 2 weeks ago after being initially denied. Haven't received Costco Cash Card yet.

So far the only store that accepts my TMO visa virtual card is Amazon. It won't even let me add it to my TMO account as a form of payment. Home Depot, Walmart online orders declined it as well. So did the brick and mortar stores when I added it to my Google pay.

So I wonder what other merchants/stores can we use this virtual card.
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