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Start Oct 17th, T-Mobile Will Force customers to migrate grandfather plan to newer plans Unless You Opt-Out

210 141 October 10, 2023 at 08:39 PM in Services (2)
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Last Edited by asdfan October 10, 2023 at 08:44 PM
+104 Deal Score
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Start Oct 17th, T-Mobile Will Force customers to migrate grandfather plan to newer plans Unless You Opt-Out

Affected plans as the following:
Magenta
One
Magenta 55+
Simple Choice / Select Choice
Simple Choice Business

Reference:
https://tmo.report/2023/10/breaki...u-opt-out/

I just called in to opt out and request $25 credit.

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Last Edited by green_key October 16, 2023 at 09:19 AM
https://forums.macrumors.com/thre...t-32634669

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Joined Jul 2019
L1: Learner
> bubble2 22 Posts
26 Reputation
ThriftyMagic3166
10-11-2023 at 10:47 AM.
10-11-2023 at 10:47 AM.
Quote from jjin456 :
This isn't a price hike, they are going to move you into a new more expensive plan

At the end of the day the bill still ends up more expensive. So I'm calling it a price hike.
Reply
Joined Dec 2007
L6: Expert
> bubble2 1,558 Posts
421 Reputation
Kouskous44
10-11-2023 at 11:21 AM.
10-11-2023 at 11:21 AM.
Quote from mannymann :
So if we "opt out" do we stay grandfathered? Excuse my ignorance.

I told them I dont want any changes to my existing plan and want to keep as it is. Also i want my 25 credit.

They processed that I opted out of the migration and said ok. The xxx code didnt work so they did a courtrsy adjustment of 25.
Reply
Joined Jan 2007
L3: Novice
> bubble2 120 Posts
15 Reputation
techhobbysd
10-11-2023 at 11:34 AM.
10-11-2023 at 11:34 AM.
I have an awesome SERO Premium CANMEX plan from almost 20 years ago. Still at $40 a month unlimited everything. I don't see my plan listed so hopefully won't be affected
Reply
Joined Oct 2007
Looking for $$$$$$sssss..
> bubble2 3,876 Posts
518 Reputation
DealzSlickz
10-11-2023 at 11:39 AM.
10-11-2023 at 11:39 AM.
Quote from scitzofrenic :
I just sent a message to tmobile tforce via x(twitter) stating I want to officially opt out as well as receive the $25 account credit. We'll see what they say.

Did you get reply back on Twitter???
Reply
Joined Jan 2015
Supreme Kai
> bubble2 253 Posts
157 Reputation
scitzofrenic
10-11-2023 at 11:52 AM.
10-11-2023 at 11:52 AM.
Quote from DealzSlickz :
Did you get reply back on Twitter???

They checked my account and opted me out and confirmed I won't be migrated.
Reply
Joined Dec 2007
L3: Novice
> bubble2 103 Posts
45 Reputation
evosenshi
10-11-2023 at 11:55 AM.
10-11-2023 at 11:55 AM.
Quote from Gol26x :
Got a call back and the rep said they were wrong and opted me out.
Got told the same, to call back on the 17th and that my information was wrong. We'll see if I also get a call back admitting fault.
Reply
Joined Dec 2009
L4: Apprentice
> bubble2 433 Posts
99 Reputation
robomax
10-11-2023 at 12:04 PM.
10-11-2023 at 12:04 PM.
I just messaged with them through the T-Mobile app, got confirmation that they opted my mom out on Magenta 55+ line and gave us a $10 courtesy credit, the support associate said that the $25 was for those who Are migrating.
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Joined Nov 2013
L7: Teacher
> bubble2 2,356 Posts
13,715 Reputation
elpablolv
10-11-2023 at 12:16 PM.
10-11-2023 at 12:16 PM.
I have SC with 6 lines and a watch, asked on Twitter if my 2 free lines will transfer, rep said the voice lines will but don't know about the watch line. They will know on the 17th. Might be worth the switch the Magenta for me though. It'll be $180 with basic Netflix, so it'll be close to what I'm paying with all the taxes and fees on my $120 plan.
1
Reply
Joined Nov 2003
L9: Master
> bubble2 5,152 Posts
702 Reputation
bestdeal
10-11-2023 at 12:59 PM.
10-11-2023 at 12:59 PM.
I didn't get notice, which means I am fine?
2
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Joined Mar 2016
L5: Journeyman
> bubble2 875 Posts
586 Reputation
hur88
10-11-2023 at 01:31 PM.
10-11-2023 at 01:31 PM.
Quote from bestdeal :
I didn't get notice, which means I am fine?
Notices don't start until 10/17.
Reply
Joined Jul 2019
L2: Beginner
> bubble2 28 Posts
18 Reputation
x86c
10-11-2023 at 02:00 PM.
10-11-2023 at 02:00 PM.
Same, how are folks opting out, I was asked to call back again, he did say we will give a $25 credit and he made a note on the account
Reply
Joined Aug 2013
L4: Apprentice
> bubble2 355 Posts
111 Reputation
a4aseph
10-11-2023 at 02:04 PM.
10-11-2023 at 02:04 PM.
Just had a chat with a rep and my " Magenta 55+ " isn't changing.
I don't trust T-Mobile so took the screenshots for record as she said my bill won't go up.
Reply
Joined Jun 2013
L4: Apprentice
> bubble2 361 Posts
260 Reputation
imsohood
10-11-2023 at 02:26 PM.

Our community has rated this post as helpful. If you agree, why not thank imsohood

10-11-2023 at 02:26 PM.
already switched away from t mobile the other month. they're migrating away from low cost provider now that they have a big customer base and know people won't switch bc of how annoying it is
1
Reply
Joined Dec 2003
CDI gave me free netflix!
> bubble2 11,083 Posts
3,684 Reputation
phonic
10-11-2023 at 03:03 PM.
10-11-2023 at 03:03 PM.
This is horrible. I'll admit, I'm kind of surprised T-Mobile would stoop this low. I'm currently paying $115/month (including taxes/fees) for:

* 3 Voice Lines (Unlimited Data)
* 2 Data Lines (5GB Data)
* 1 Data Line (6GB Data w/rollover)
* 1 Data Line (200MB Data For Life)
* 1 Watch Line

At least half of those lines are 'free', and the base plan is a promo plan I've been on for like 10+ years. In fact, the only plan I pay full price on is the watch one. Any migration to some 'new' plan would likely double or triple my costs. F* you T-Mobile. I'll definitely opt out, but if they try to ever force me, goodbye.
1
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Joined Mar 2007
L4: Apprentice
> bubble2 473 Posts
633 Reputation
MyHornyDog
10-11-2023 at 03:20 PM.
10-11-2023 at 03:20 PM.
Just opt out. Didn't get $25 credit😥 but rep assured me that my plan won't be touched.
Reply
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