Paying off device on Verizon without speaking to an agent:
- Add a payment method to your Verizon account.
- Dial 611 from the new phone, which should confirm your existing line, or dial 8008374966 and provide the phone number/PIN
- Say "pay off device" when asked the reason for calling and follow the prompts
1. you can activate the phone on new line
2. Pay off the phone via verizon customer service or in cash at verizon corporate store.
corporate stores are inclined not to take payment in cash. they may be aware of what folks are doing . thus they try to make it hard for you.
if corporate store denies u. politely but firmly insist u spoke with rep of verizon. and they assured u this can be done in corporate store. if still denied, ask for manager. if still denied, go to another corporate store.
3. cancel the line within 3 days and no activation fee . Pro-rated charges for line for 1-2 days only. do not worry about what bill says.
4. Phone will be automatically unlocked in 60 days. No matter you use it on existing VZN line or keep it in drawer . even if u r no longer a customer , since u cancelled in three days. the phone will still unlock.
5. new customer, there will be a credit pull .most likely soft. existing customer. most likely a soft credit pull. remember this is post paid service.
6. if existing customer. consider: adding a line. then follow steps above, u can also simply port out the line u opened up. effectively cancelling the line. and not effecting the other lines on your account.
(Note: this trick is for IPhone only and will not work with A54)
I can confirm the AT&T trick is working with a Verizon phone. It doesn't matter whats going on with your Verizon account. Paid off, not paid off, no account, canceled or not. This is concerning your DEVICE. You should pay the $299 as soon as you can find someone to take payment lol and cancel your line to stop the prorated monthly charges.
1. Under no circumstance, do NOT put the Verizon sim card into the phone unless you want a 60 day lock.
2. Ok let's free our
3. First phone boot was with the AT&T card. In settings, about device showed sim locked.
4. Visit https://www.att.com/deviceunlock/ and click "start an unlock request"
5. Choose no mobile number from AT&T and enter the IMEI from setting, about. Don't enter the IMEI2 which is for your phones esim.
6. Check your email & junk folder to click link from email to "confirm your request". I got email nearly immediately that my unlock was approved.
7. Now reset the phone. I left the AT&T sim in it. Now the phone shows no sim restrictions. Note you might not have to do the reset. I read that just changing the sim should cause the phone to show no sim restriction but I reset mine.
8. Put whatever sim in it you would like.
9. I actually bought a 2nd phone that is still in the mail so I plan to try to reuse the same sim though I'm not sure if it will work.
AT&T
ATT requires 60 days active before unlocking the phone. However, there is SIM Swap method which worked well in the past for unlocking paid-off ATT phones right away.
1. ATT changed their unlock policy on 3/18 to require 60 days of service before they can unlock a fully paid device. Previously, it used to be right away if you have paid in full.
2. There two timeline for the cancellation. If you cancel a line before 3 days it was active then the activation fee is waived. If you cancel it within 14 days from activation under buyers remorse then no bill is charged but activation fees need to be paid. The line activates on right when you place the order not the day you receive the phone on hand so you might have to pay the activation fee of $35.
3. You can use a tello number and port to ATT but you would have to make sure porting is successful by going to https://www.att.com/portstatus/. Many from z fold 3 got stuck in porting limbo and got the ATT account cancelled.
4. As with many deals here, a SIM swap method is found which can be used to unlock the device. This was working recently but not sure if ATT would fix it by the time you try it. The steps are as follows.
a. Pay in full for the phone.While your payment will quickly reflect in your account it will be at least a few hours before it updates for the unlock request.
b. When you receive the phone activate it on ATT with the SIM provided. Make sure it shows up on myATT app/in the web so ATT knows and registers the IMEI in the network. Then put the SIM in another unlocked phone, rebo[SIZE="4"]ot, make some calls and make sure this unlocked phone is now showing under the line in app/web portal.
c. Now go to ATT unlock portal https://www.att.com/deviceunlock/ and then choose not an ATT customer and use the IMEI of ATT phone and submit an unlock request.DO NOT attempt more than twice or you will be blocked for 24 hours.
d.Confirm the unlock request email and receive the unlock code.
e. Only cancel the line after you have unlocked the phone.
For ATT cancel line without talking with a human:
1. write down your account number. Call *7678 from your ATT number to get the transfer pin.
2. Use your just unlocked iPhone 13 esim to activate a free trial at US Mobile to transfer your number. https://www.usmobile.co
3. After you submit transfer request, check your ATT phone message, it will ask you reply some number to confirm the transfer. After that, resubmit your transfer request again.
Updating Warranty Coverage
Your phone may show up as Coverage Expired after setting up. This is normal and not necessarily a sign the phone is used.
- Go to checkcoverage.apple.com [apple.com]
- Log in to your Apple ID or enter the IMEI
- Select the device and click the option to call Apple
- Upload your Walmart invoice and/or your coverage agreement. For Verizon customers, there are quite a few Customer Agreement under "Account" -> "Bill" -> "Document and Receipts", there is one has device id on it and it's the IMEI of the phone. Make sure back up it first since it could be gone after the line gets canceled.
- Submit the form and speak to the agent.
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Top Comments
After inserting the SIM card and activating it, I chatted with Verizon.
The first agent refused the payoff and said it would be possible in 14 days.
The second agent sent me the URL right away and I paid $299.
Then I cancel line. I need 60days for unlock.
THIS IS NOT MONTHLY CREDITS. AMOUNT FINANCED will be $299 or $99 , depends which phone you select.
2,867 Comments
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I had trouble with WM online order. It seemed to not like my soft credit check despite excellent numbers. Perhaps as someone said I am secretly blacklisted on VZ as a new customer. It would process then say contact VZ and not complete. I put in a family members ssn and it completed. In a bizarre twist I have my name on WM and it put it on the prefilled contracts but used family members name to complete soft credit check. I had to use a different browser as my primary browser wouldn't allow both pop ups for the contracts to be e-signed in sequence. I don't know if a single person commenting read those. The first one is a loan contract and it does say prepayment allowed in a subsection. The second separate contract states clearly if you end their long contract early you MUST return any phone you got at a discount or free upon ending that contract. Ok is that enforced after you paid it off is a different question to what you must sign in writing agreeing to.
Update:
I just called VZ and asked to pay off the loan amount for my device - the representative look up my account and indicated I owed $299 - I agreed and she emailed me a link to enter the credit card info - for a payment of $299. I submitted the payment and asked for a email confirmation indicating my installment loan was paid - I received email confirmation: Hi, Thank you for processing a payment for your device with an agreement id : xxxxxxxxxx for an amount of $299.00. Thank you for doing business with Verizon. I also asked about the 60 day sim unlock - and she indicated the clock started on Nov. 8
Update:
I just called VZ and asked to pay off the loan amount for my device - the representative look up my account and indicated I owed $299 - I agreed and she emailed me a link to enter the credit card info - for a payment of $299. I submitted the payment and asked for a email confirmation indicating my installment loan was paid - I received email confirmation: Hi, Thank you for processing a payment for your device with an agreement id : xxxxxxxxxx for an amount of $299.00. Thank you for doing business with Verizon. I also asked about the 60 day sim unlock - and she indicated the clock started on Nov. 8
What number for paying off the loan?
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What number for paying off the loan?
Update:
I just called VZ and asked to pay off the loan amount for my device - the representative look up my account and indicated I owed $299 - I agreed and she emailed me a link to enter the credit card info - for a payment of $299. I submitted the payment and asked for a email confirmation indicating my installment loan was paid - I received email confirmation: Hi, Thank you for processing a payment for your device with an agreement id : xxxxxxxxxx for an amount of $299.00. Thank you for doing business with Verizon. I also asked about the 60 day sim unlock - and she indicated the clock started on Nov. 8
"Dear XXX,
Thank you for choosing Verizon Wireless. This letter confirms your activation of wireless service for number (XXX) XXX-XXX on November 08, 2023. We have also listed the details concerning your wireless service below. For your records, enclosed is a copy of your Customer Agreement.
For additional details regarding your service, please refer to the back of this letter.
Sincerely,
Verizon Wireless"
Another document called Customer Agreement shows text saying "Activation Fee will be credited if service is cancelled within 3 day."
So it appears the phone was activated on purchase date, not delivery date as I had initially thought from reading other comments. If my phone arrives by tomorrow within the 3 days I can confirm activation (by make a call or text) and then cancel via customer service or port out. For those with delayed delivery, you might confirm online if your account has been activated and cancel it before the 3 days to be able to get refund on the $35 activation fee (or set your expectations to pay it as part the this deal).
"Dear XXX,
Thank you for choosing Verizon Wireless. This letter confirms your activation of wireless service for number (XXX) XXX-XXX on November 08, 2023. We have also listed the details concerning your wireless service below. For your records, enclosed is a copy of your Customer Agreement.
For additional details regarding your service, please refer to the back of this letter.
Sincerely,
Verizon Wireless"
Another document called Customer Agreement shows text saying "Activation Fee will be credited if service is cancelled within 3 day."
So it appears the phone was activated on purchase date, not delivery date as I had initially thought from reading other comments. If my phone arrives by tomorrow within the 3 days I can confirm activation (by make a call or text) and then cancel via customer service or port out. For those with delayed delivery, you might confirm online if your account has been activated and cancel it before the 3 days to be able to get refund on the $35 activation fee (or set your expectations to pay it as part the this deal).
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