Paying off device on Verizon without speaking to an agent:
- Add a payment method to your Verizon account.
- Dial 611 from the new phone, which should confirm your existing line, or dial 8008374966 and provide the phone number/PIN
- Say "pay off device" when asked the reason for calling and follow the prompts
1. you can activate the phone on new line
2. Pay off the phone via verizon customer service or in cash at verizon corporate store.
corporate stores are inclined not to take payment in cash. they may be aware of what folks are doing . thus they try to make it hard for you.
if corporate store denies u. politely but firmly insist u spoke with rep of verizon. and they assured u this can be done in corporate store. if still denied, ask for manager. if still denied, go to another corporate store.
3. cancel the line within 3 days and no activation fee . Pro-rated charges for line for 1-2 days only. do not worry about what bill says.
4. Phone will be automatically unlocked in 60 days. No matter you use it on existing VZN line or keep it in drawer . even if u r no longer a customer , since u cancelled in three days. the phone will still unlock.
5. new customer, there will be a credit pull .most likely soft. existing customer. most likely a soft credit pull. remember this is post paid service.
6. if existing customer. consider: adding a line. then follow steps above, u can also simply port out the line u opened up. effectively cancelling the line. and not effecting the other lines on your account.
(Note: this trick is for IPhone only and will not work with A54)
I can confirm the AT&T trick is working with a Verizon phone. It doesn't matter whats going on with your Verizon account. Paid off, not paid off, no account, canceled or not. This is concerning your DEVICE. You should pay the $299 as soon as you can find someone to take payment lol and cancel your line to stop the prorated monthly charges.
1. Under no circumstance, do NOT put the Verizon sim card into the phone unless you want a 60 day lock.
2. Ok let's free our
3. First phone boot was with the AT&T card. In settings, about device showed sim locked.
4. Visit https://www.att.com/deviceunlock/ and click "start an unlock request"
5. Choose no mobile number from AT&T and enter the IMEI from setting, about. Don't enter the IMEI2 which is for your phones esim.
6. Check your email & junk folder to click link from email to "confirm your request". I got email nearly immediately that my unlock was approved.
7. Now reset the phone. I left the AT&T sim in it. Now the phone shows no sim restrictions. Note you might not have to do the reset. I read that just changing the sim should cause the phone to show no sim restriction but I reset mine.
8. Put whatever sim in it you would like.
9. I actually bought a 2nd phone that is still in the mail so I plan to try to reuse the same sim though I'm not sure if it will work.
AT&T
ATT requires 60 days active before unlocking the phone. However, there is SIM Swap method which worked well in the past for unlocking paid-off ATT phones right away.
1. ATT changed their unlock policy on 3/18 to require 60 days of service before they can unlock a fully paid device. Previously, it used to be right away if you have paid in full.
2. There two timeline for the cancellation. If you cancel a line before 3 days it was active then the activation fee is waived. If you cancel it within 14 days from activation under buyers remorse then no bill is charged but activation fees need to be paid. The line activates on right when you place the order not the day you receive the phone on hand so you might have to pay the activation fee of $35.
3. You can use a tello number and port to ATT but you would have to make sure porting is successful by going to https://www.att.com/portstatus/. Many from z fold 3 got stuck in porting limbo and got the ATT account cancelled.
4. As with many deals here, a SIM swap method is found which can be used to unlock the device. This was working recently but not sure if ATT would fix it by the time you try it. The steps are as follows.
a. Pay in full for the phone.While your payment will quickly reflect in your account it will be at least a few hours before it updates for the unlock request.
b. When you receive the phone activate it on ATT with the SIM provided. Make sure it shows up on myATT app/in the web so ATT knows and registers the IMEI in the network. Then put the SIM in another unlocked phone, rebo[SIZE="4"]ot, make some calls and make sure this unlocked phone is now showing under the line in app/web portal.
c. Now go to ATT unlock portal https://www.att.com/deviceunlock/ and then choose not an ATT customer and use the IMEI of ATT phone and submit an unlock request.DO NOT attempt more than twice or you will be blocked for 24 hours.
d.Confirm the unlock request email and receive the unlock code.
e. Only cancel the line after you have unlocked the phone.
For ATT cancel line without talking with a human:
1. write down your account number. Call *7678 from your ATT number to get the transfer pin.
2. Use your just unlocked iPhone 13 esim to activate a free trial at US Mobile to transfer your number. https://www.usmobile.co
3. After you submit transfer request, check your ATT phone message, it will ask you reply some number to confirm the transfer. After that, resubmit your transfer request again.
Updating Warranty Coverage
Your phone may show up as Coverage Expired after setting up. This is normal and not necessarily a sign the phone is used.
- Go to checkcoverage.apple.com [apple.com]
- Log in to your Apple ID or enter the IMEI
- Select the device and click the option to call Apple
- Upload your Walmart invoice and/or your coverage agreement. For Verizon customers, there are quite a few Customer Agreement under "Account" -> "Bill" -> "Document and Receipts", there is one has device id on it and it's the IMEI of the phone. Make sure back up it first since it could be gone after the line gets canceled.
- Submit the form and speak to the agent.
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After inserting the SIM card and activating it, I chatted with Verizon.
The first agent refused the payoff and said it would be possible in 14 days.
The second agent sent me the URL right away and I paid $299.
Then I cancel line. I need 60days for unlock.
THIS IS NOT MONTHLY CREDITS. AMOUNT FINANCED will be $299 or $99 , depends which phone you select.
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Thank you
My phone is scheduled to be delivered next Monday. So it will be beyond 3 days free-cancellation timeline, if we count 11/8 as the starting date. Dilemma...
Looks like the new number is activated once Walmart ships it. I created my Verizon account when I made my purchase and it wouldn't let me link the phone number at that time, but the linking was successful earlier tonight. I chat with a Verizon online rep to confirm that my line was already activated before I preceded to cancel my new line.
I paid off the device by calling 18008374966 and asked the bot "pay off device" (credit goes to ldsp for figuring that out). Just try call them again if you can't get it to work the first time, maybe the bot just couldn't parse the command from your voice input. Make sure you enter a payment method on your account prior to the call. Once it is paid off, you should receive a payment confirmation email from them.
I used the online chat to ask them to cancel or disconnect my new line. The online rep also showed me the charges, including the prorated charges (11/9-11/10), govt fees and a $35 activation fee, total came out to be around $56. I told her that I am cancelling the line within 3 days so the activation fee should be waived off and she said she will make an exception to subtract the activation fee from the final amount, which comes out to be $14.22. The rep also mentioned that I will be charged the next month's bill in advance but it will be refunded back to me (not sure how that works though). At the end, the line was removed from my account before I even opened the new phone, maybe I will just put the unopened iphone13 in my drawer for 60 days
So the break down is $25.79 tax + $299.00 payoff + $14.22 VZN fees = $339.01
Good night everyone
In one of my many chat sessions, the CS mentioned that I could just cancel the account now and keep the device. When the account closes you won't have access to the web linked account but you will receive a bill which i would assume is for the pay off $399 (I got the 256GB version).
The plan from some suggestions in other posts: when I get my phone tomorrow i'm going to try another round of getting pay off. Deactivation/cancel seems to be the easiest part but is best after pay off is complete. I'm going to add CC on the account and maybe turn on autopay (not sure if necessary) so as a backup plan once phone in hand and activated I will just cancel account and let the card pay off the phone after since it seems from my chat they will NOT ask for the phone back even if you cancel before you pay off.
It would help if people said New VZ customer or added a line or ATT new or added a line during their discussion or if it's just a guess. I'm going to do as you are and cross my fingers but I don't know if I can cancel as when I tried yesterday the chatbot wouldn't let me and said wait for a CS. I closed the chat because of fear of not following guesses of needing to use it a few days to get it to unlock which might be urban myth. I did not expect this much hassle to payoff the phone and do this.
I tried the chatbot on the phone as said at the top of the page. It would NOT work. It keeps saying I have a zero balance and there is no payment due. It will not recognize pay off device command. Again is this adding a line or already a VZ customer because no bots pull up a way to pay off device prior to 7dec is their given restriction.
Edit: I tried multiple times the top of this page guidance all to fail as it insists on "making a payment" in it's intent. I finally changed up the order of my words "device pay off" and it worked much thanks to the people who posted this info. BTW I'm VZ new customer and did add the card online for autopay so it was on file as someone said to have the phone bot able to use that.
Update. Having paid the phone off I returned to CS online chatbot. Typed cancel line and it requires CS not bot. Processed the cancelation and she said the activation fee can't be refunded until the first bill on 9 dec. Now we wait to see if the phone is unlocked in 60 day. My phone arrives today so all this was done without the phone in hand
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- Verizon iphone SE from bestbuy
almost same as this WIKI instruction.
1. get the phone with installation postpaid plan. (since it is postpaid, credit check required)
2. pay off the phone day 1
3. cancel the phone # by porting out to other carrier within 3 days to avoid activation fee
the result is I got a unlock phone right away at discount price
---> At that time, Verizon iphone is unlock right away.
plus I was blacklisted by Verizon. I realized that when next year I tried to get verizon deal by using my SSN. it won't pass even my credit score is 800+
so beware to be banned later day by verizon
So the question is to cancel/port out before ever getting the device in order to close account within 3 days? But how will the device be affected if the line is canceled before it is turned on? Or do we wait to get the device and then cancel and risk the activation fee?
what is the difference between a corporate store and an Authorized store? when I search for corporate Verizon stores I only can see Verizon stores!
Somebody please help me with that.
0. Add credit card account to your Auto Pay payment method.
1. If you haven't received the cellphone, that's okay, just call 8008374966
2. The bot is going to repeat your cell number that is calling from and asking if this is number you are calling about, you can just say no.
3. Then the bot will let you enter the new Verizon phone number.
4. Since I'm calling during out of business hour, the bot is going to help me out and ask for the Pin.
5. The bot is going to let you describe what you are calling about "in one or two sentences"
6. I just said "I'd like to pay off the deivce"
7. The bot said "Alright I can help" and then is going to confirm pay off details including the amount of the dollar and the credit card you are going to use.
8. You simply say Yes and it is done! I received the email immediately.
Tried calling again and it said the same thing. After saying "pay off device" the bot said something like "Our centers are currently closed, please visit the app for assistance." Not sure why the bot would tell me this if I'm not trying to get transferred to an agent.
So the question is to cancel/port out before ever getting the device in order to close account within 3 days? But how will the device be affected if the line is canceled before it is turned on? Or do we wait to get the device and then cancel and risk the activation fee?
Not really sure what happens if your phone is paid off and then cancelled before it's ever turned on... big question being whether it will end up being unlocked properly, and whether we'll have problems with Verizon.
Not really sure what happens if your phone is paid off and then cancelled before it's ever turned on... big question being whether it will end up being unlocked properly, and whether we'll have problems with Verizon.
11/8 purchased
11/9 shipped and Verizon document shows it was activated 11/9
11/9 I paid off with CS on the phone after some push reading the contract. Though I show a payment and the device charge is now removed from the bill, I hope she did it right.
11/10 day 2, sit on my hands
11/11 day 3, turn on device, make a phone call, transfer number out to USMobile which will cancel the line. I like the number and I think Verizon's number pool might be older so hopefully less spam.
Note: USMobile shows the IMEI currently as good so it appears that it would let me start service on the device. The question is, is it because the device hasn't been turned on? Maybe never turning on the device may to our benefit?
I can see my first bill which is $131.49 for the cheapest plan for the first month which includes that activation fee. What a joke.
So tomorrow I should just bring Verizon corporate store $300 cash? Looking on the app, under the iPhone 13 device it will let me get a number transfer pin to port out the number so this will effectively let me close the account. It appears these steps can all be done without having the physical phone.
Edit- Also USMobile appears to like the IMEI and was willing to go ahead with the number transfer
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