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Protect This Card Like Cash. Use of this card constitutes acceptance of the following terms and conditionsThis card may be applied toward any purchase at participating Carl's Jr and Hardee's restaurants. This card cannot be redeemed for cash or applied as payment to any account, except as required under applicable law
I ordered one $100 Carls Jr gift card. It shows $51.50 with $50 off and $1.50 shipping fee. Once I clicked purchase button, the total amount in the confirmation became $101.5 for a $100 gift card! There is no discount at all. and I saw the $101.5 pending transaction in my credit card account. It's my first and only purchase.
I called the gift card customer support, the representative oversea first told me that promotion starts from 11/28 so I am not eligible, that's why I was charged for full price. I told him that the black Friday promotion on the website states valid from 11/24 to 11/27. After a few minutes on hold, he told me that when i use the card i will receive at Carls Jr store, I will receive item 50% off there. wtf. I told him just cancel my order and refund me. He said he could not cancel the order, the only thing he can do is create a ticket for his management team, my order cancellation still upon management approval.
Called one of the local Hardees and was told that Carl's Jr. will not work at Hardees. Manager on the phone sounded confident of that. I then found an old Hardees gift card with a $5.10 balance on it. and checked its balance on this Carl's Jr. site and it showed $5.10 on it also. So I am lost now. Looks like you can store a gift card on the Hardees app. Maybe someone can take a Carl's Jr. gift card and see if it will store on the Hardees app. Then we will have our final answer.
Last edited by TJ & ME November 24, 2023 at 12:19 PM.
Anyone not get the 50% off after checking out? 1st time I did but went back to get one for a family member and didn't catch it till the email confirmation came in
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Anyone not get the 50% off after checking out? 1st time I did but went back to get one for a family member and didn't catch it till the email confirmation came in
It will not even let me complete the transaction.
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I called the gift card customer support, the representative oversea first told me that promotion starts from 11/28 so I am not eligible, that's why I was charged for full price. I told him that the black Friday promotion on the website states valid from 11/24 to 11/27. After a few minutes on hold, he told me that when i use the card i will receive at Carls Jr store, I will receive item 50% off there. wtf. I told him just cancel my order and refund me. He said he could not cancel the order, the only thing he can do is create a ticket for his management team, my order cancellation still upon management approval.
What a mess.
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