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Different retailers, so it's not a repost. But this thread sucks as much as the Walmart one: There are no clear instructions on how to get the phone unlocked via a Tracfone plan for those of us who aren't familiar with the process.
Bought from Walmart online yesterday and picked up today. Also bought the TracFone 10$ 30min plan from TracFone ebay store.
Failed activation today after pickup and TracFone CS said take it back to Walmart and ask them to tie the purchase to the receipt. They didn't scan it correctly and hence it's not showing in their system.
So I went back to the store and the guy at CS desk had no idea. But the guy at electronic desk knew the problem. But he said he cannot fix it and CS needs to fix it.
Tried to return the phone and the CS said they don't accept phone reruns at that particular store because they had one explode and I can go to some other Walmart.
I then called the store next closest to me and the lady at the electronic desk knew exactly the problem and solution. I went to that store and she was able to do the return without receipt and rebuy and scan the codes correctly.
Then I tried online activation on TracFone website and thst still didn't work.
So I chatted with TracFone CS and they were able to confirm the phone is now good and then help me activate the plan I bought online.
The online plan gives you a PIN that I gave to CS.
They didn't mention anything about rebrand and neither did I.
You are stronger and tougher than I am.
I congratulate you on getting this done. But I couldn't do it, at this point in life don't have the patience and might not be able to find the one aware, competent person you did.
I just picked up a Straight talk version from Walmart. TracFone doesn't recognize the IMEI. When I plug it in on straight talk for activation, it says that phone is not eligible for requested action. What does it mean? Walmart guys didn't scan it properly? Thanks.
I did via chat on their website. I didn't mention anything about rebrand and neither did they.
I said I got this phone from Walmart and online activation is not working for me.
They took my name and IMEI and confirmed the phone is legit bought and then proceeded to setup my account with my email and the plan PIN I got from ebay.
Were you getting the message that it is not eligible for requested action when you were trying to activate it online?
However, some people claim that you can rebrand a straight talk phoneto TracFone in a few easy steps. Hopefully it will work.
I have the Straight Talk phone from Walmart in hand right now. The sim card is a tracphone SIM card (no straight talk branding whatsoever). The person that replied to your eBay inquiry is just low level customer service and copy pasted a default message they have. I wouldn't bank on it being accurate.
Were you getting the message that it is not eligible for requested action when you were trying to activate it online?
I dont remember now but the messages were slightly different when the scan was done incorrectly and when it was done correctly.
Tbh, if I have to do it now, I would not bother trying online because their chat agents are pretty good and got back to me quick unlike my TMobile or verizon CS lol
Bought from Walmart online yesterday and picked up today. Also bought the TracFone 10$ 30min plan from TracFone ebay store.
Failed activation today after pickup and TracFone CS said take it back to Walmart and ask them to tie the purchase to the receipt. They didn't scan it correctly and hence it's not showing in their system.
So I went back to the store and the guy at CS desk had no idea. But the guy at electronic desk knew the problem. But he said he cannot fix it and CS needs to fix it.
Tried to return the phone and the CS said they don't accept phone reruns at that particular store because they had one explode and I can go to some other Walmart.
I then called the store next closest to me and the lady at the electronic desk knew exactly the problem and solution. I went to that store and she was able to do the return without receipt and rebuy and scan the codes correctly.
Then I tried online activation on TracFone website and thst still didn't work.
So I chatted with TracFone CS and they were able to confirm the phone is now good and then help me activate the plan I bought online.
The online plan gives you a PIN that I gave to CS.
They didn't mention anything about rebrand and neither did I.
Crap I did pick up from one Walmart. Im sure I'll run into the same crap.
I ordered a second phone for pickup from a different Walmart as well but apparently they didn't actually have it so they are shipping that one and I'll likely deal with that for that scenario too... 🤦
Last edited by jack87 November 27, 2023 at 05:59 PM.
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I purchased the straighttalk version from walmart . Com and it says the phone will be arriving by december 10th. Problem is I will be out of town and wont get a chance to activate till Jan. My question...is there anyway to confirm walmart order will get scanned properly? Many people seem to be having problem activating where cs rep says the purchase was not scanned properly and there system does not show imei. Since I wont know if tracfone cs dont see the Imei in their system till jan. Anyway to confirm walmart online orders get scanned properly. Thankyou
Last edited by mamit1 November 27, 2023 at 04:55 PM.
if you buy it from walmart, most likely they will not scan it correct, so the phone can not be activated, and its a real hassle to return and rebuy, at least the walmart i brought wont let me.
and the phone rings 199 if you try to buy in store, they would not match online price.
in short, don't buy it from Wal-Mart unless you have time and patience to deal with all this
PS: i returned mine, i guess i will just give up pixel 6a as my second phone.
I purchased the straighttalk version from walmart . Com and it says the phone will be arriving by december 10th. Problem is I will be out of town and wont get a chance to activate till Jan. My question...is there anyway to confirm walmart order will get scanned properly? Many people seem to be having problem activating where cs rep says the purchase was not scanned properly and there system does not show imei. Since I wont know if tracfone cs dont see the Imei in their system till jan. Anyway to confirm walmart online orders get scanned properly. Thankyou
no one can confirm that, why risk it? so far i see no one here reporting they are scanned correctly. if i were you, i would just cancel the order and buy from straight talk website?
I activated, and
confirmed the 60 days unlock via text,
but after i got back to Canada, i put Canadian sim in it, it asking activation, of course not working. Then, I put the Straight Talk sim back, it asking activation as well, since i am in Canada, no Verizon network.
Does this impact the unlock? Thanks in advance for your expertise/experience
Can I buy this phone, use my kid's existing tracfone sim card a few time, and expect it to be unlocked in sixty days, instead of buying a new plan?
You need to activate using original sim that comes with phone - you can activate keeping current number/plan until it unlocks - otherwise you need to buy a plan. Using different sim will not qualify for unlocking.
I activated, and
confirmed the 60 days unlock via text,
but after i got back to Canada, i put Canadian sim in it, it asking activation, of course not working. Then, I put the Straight Talk sim back, it asking activation as well, since i am in Canada, no Verizon network.
Does this impact the unlock? Thanks in advance for your expertise/experience
You can't use different sim till phone actually unlocks - 60 days. By trying Canadian sim before 60 days you may have messed things up since original sim is linked to phone IMEI. You might have to add another plan and start the 60 days over. Unusual situation.
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I activated, and
confirmed the 60 days unlock via text,
but after i got back to Canada, i put Canadian sim in it, it asking activation, of course not working. Then, I put the Straight Talk sim back, it asking activation as well, since i am in Canada, no Verizon network.
Does this impact the unlock? Thanks in advance for your expertise/experience
how do you confirm the unlock date?
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Failed activation today after pickup and TracFone CS said take it back to Walmart and ask them to tie the purchase to the receipt. They didn't scan it correctly and hence it's not showing in their system.
So I went back to the store and the guy at CS desk had no idea. But the guy at electronic desk knew the problem. But he said he cannot fix it and CS needs to fix it.
Tried to return the phone and the CS said they don't accept phone reruns at that particular store because they had one explode and I can go to some other Walmart.
I then called the store next closest to me and the lady at the electronic desk knew exactly the problem and solution. I went to that store and she was able to do the return without receipt and rebuy and scan the codes correctly.
Then I tried online activation on TracFone website and thst still didn't work.
So I chatted with TracFone CS and they were able to confirm the phone is now good and then help me activate the plan I bought online.
The online plan gives you a PIN that I gave to CS.
They didn't mention anything about rebrand and neither did I.
I congratulate you on getting this done. But I couldn't do it, at this point in life don't have the patience and might not be able to find the one aware, competent person you did.
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Share your experience with the Slickdeals community
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I said I got this phone from Walmart and online activation is not working for me.
They took my name and IMEI and confirmed the phone is legit bought and then proceeded to setup my account with my email and the plan PIN I got from ebay.
Good day,
No, this service plan can be used on TracFone devices only.
For more assistance, you may call us at 1 800 626 4883 Ext 3324 from 8AM
to 11:45PM EST Monday to Sunday.
Executive Resolution Department.
Tracfone Wireless.
However, some people claim that you can rebrand a straight talk phoneto TracFone in a few easy steps. Hopefully it will work.
Tbh, if I have to do it now, I would not bother trying online because their chat agents are pretty good and got back to me quick unlike my TMobile or verizon CS lol
Failed activation today after pickup and TracFone CS said take it back to Walmart and ask them to tie the purchase to the receipt. They didn't scan it correctly and hence it's not showing in their system.
So I went back to the store and the guy at CS desk had no idea. But the guy at electronic desk knew the problem. But he said he cannot fix it and CS needs to fix it.
Tried to return the phone and the CS said they don't accept phone reruns at that particular store because they had one explode and I can go to some other Walmart.
I then called the store next closest to me and the lady at the electronic desk knew exactly the problem and solution. I went to that store and she was able to do the return without receipt and rebuy and scan the codes correctly.
Then I tried online activation on TracFone website and thst still didn't work.
So I chatted with TracFone CS and they were able to confirm the phone is now good and then help me activate the plan I bought online.
The online plan gives you a PIN that I gave to CS.
They didn't mention anything about rebrand and neither did I.
I ordered a second phone for pickup from a different Walmart as well but apparently they didn't actually have it so they are shipping that one and I'll likely deal with that for that scenario too... 🤦
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and the phone rings 199 if you try to buy in store, they would not match online price.
in short, don't buy it from Wal-Mart unless you have time and patience to deal with all this
PS: i returned mine, i guess i will just give up pixel 6a as my second phone.
https://www.straighttal
https://www.straighttal
I activated, and
confirmed the 60 days unlock via text,
but after i got back to Canada, i put Canadian sim in it, it asking activation, of course not working. Then, I put the Straight Talk sim back, it asking activation as well, since i am in Canada, no Verizon network.
Does this impact the unlock? Thanks in advance for your expertise/experience
I activated, and
confirmed the 60 days unlock via text,
but after i got back to Canada, i put Canadian sim in it, it asking activation, of course not working. Then, I put the Straight Talk sim back, it asking activation as well, since i am in Canada, no Verizon network.
Does this impact the unlock? Thanks in advance for your expertise/experience
Sign up for a Slickdeals account to remove this ad.
I activated, and
confirmed the 60 days unlock via text,
but after i got back to Canada, i put Canadian sim in it, it asking activation, of course not working. Then, I put the Straight Talk sim back, it asking activation as well, since i am in Canada, no Verizon network.
Does this impact the unlock? Thanks in advance for your expertise/experience
Join The Conversation
Share your experience with the Slickdeals community
Share information with the community. Please follow our Community Guidelines and be kind!