expiredProudToBeAnIndian posted Nov 27, 2023 10:32 AM
Item 1 of 3
Item 1 of 3
expiredProudToBeAnIndian posted Nov 27, 2023 10:32 AM
128GB Google Pixel 6a (Black)
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$399
74% offStraight Talk
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Failed activation today after pickup and TracFone CS said take it back to Walmart and ask them to tie the purchase to the receipt. They didn't scan it correctly and hence it's not showing in their system.
So I went back to the store and the guy at CS desk had no idea. But the guy at electronic desk knew the problem. But he said he cannot fix it and CS needs to fix it.
Tried to return the phone and the CS said they don't accept phone reruns at that particular store because they had one explode and I can go to some other Walmart.
I then called the store next closest to me and the lady at the electronic desk knew exactly the problem and solution. I went to that store and she was able to do the return without receipt and rebuy and scan the codes correctly.
Then I tried online activation on TracFone website and thst still didn't work.
So I chatted with TracFone CS and they were able to confirm the phone is now good and then help me activate the plan I bought online.
The online plan gives you a PIN that I gave to CS.
They didn't mention anything about rebrand and neither did I.
I congratulate you on getting this done. But I couldn't do it, at this point in life don't have the patience and might not be able to find the one aware, competent person you did.
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Anyone else purchased online were able to get Tracfone to set up instead of me having to go to the store. Trying to avoid going to the store.
Anyone else purchased online were able to get Tracfone to set up instead of me having to go to the store. Trying to avoid going to the store.
- It is a button to press in the phone settings (while connected to WiFi)?
-a call to customer service? (we won't be a customer at that time)
-an SMS to a number? (Phone will not be active)
- other?
First time user for straight talk + I don't have the phone on hands to experiment.... I don't want to lose momentum while the thread it's getting replies
Thanks in advance
Anyone else purchased online were able to get Tracfone to set up instead of me having to go to the store. Trying to avoid going to the store.
1- Buy Straight Talk device
2- Make sure the SIM card that came with phone is inserted.
3- Buy $10, 30-day plan from TracFone eBay store
4- You will receive a 15 digit pin for the 30 day plan on your email associated to ebay account.
5- Go to TracFone website, go to "Contact Us" tab, select Chat, ask to chat with a live agent
6- Tell the agent you want to activate a new phone (you don't even have to mention that you want to rebrand from Straight Talk to Tracfone)
7- Agent will ask you for the device IMEI, email address (idk why but just provide a email)
8- Agent will ask you if you already have an airtime plan or if you want to buy one, we already have the 15 digit PIN that we bought from eBay, so provide that PIN to the agent
9- Power off and turn on the phone, your phone should be activated by now, make a few test calls and/or texts
10- Text UNLOCK to 611611
11- You should receive a text saying "Congrats, your device will be eligible to unlock" in 60 days.
and just like that your device should be elegible to be unlocked in 60 days, the unlock is not automatic on android devices, only Apple devices will automatically unlock, you will have to contact TracFone costumer service in 60 days and they will help you unlock it.
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