Slickdeals is community-supported.  We may get paid by brands for deals, including promoted items.
popularedmondsdave posted Dec 09, 2023 03:16 AM
popularedmondsdave posted Dec 09, 2023 03:16 AM

YMMV, In-Store for T-Mobile Customers with Non-5G Phones: Free (via Bill Credits) iPhone SE 3rd Gen, No Trade-In Required, Worked for Simple Choice, Support Fee and Taxes Apply

T-Mobile
133 Comments 73,454 Views
Get Deal at T-Mobile
Good Deal
Save
Share
Deal Details
I received an email earlier today from T-Mobile saying that one of my lines (which currently has an iPhone XR) was eligible to upgrade to a new 5G phone for free to better take advantage of the network. I am on the Simple Choice North America Promo plan with several free lines so this seems like it must apply to a lot of plans.

The fine print in the email (see images in link) made it seem like it was limited to just the Moto G 5G (meh), so I reached out to T-Force via Twitter to ask if any other phones qualified. They confirmed that the iPhone SE 3rd Gen, Nokia G310, Nord 300, and REVVL 6/6X also qualified, but that you had to complete the transaction in store.

I had to go to the mall tonight so stopped by the T-Mobile store after confirming that my account was annotated and the SE was in stock and was able to upgrade to the 128GB black model for the $35 support fee and tax. Bill credits seem to be in process.

You may want to reach out to T-Force to confirm and have them annotate your account as that definitely helped at the store.

I was able to take advantage of the June 2022 deal for another line that had an old iPhone on it so it's been nice to get a couple upgrades for the kiddos.

Hope this helps a few people.

image source:
https://imgur.com/a/86OjWxb
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
I received an email earlier today from T-Mobile saying that one of my lines (which currently has an iPhone XR) was eligible to upgrade to a new 5G phone for free to better take advantage of the network. I am on the Simple Choice North America Promo plan with several free lines so this seems like it must apply to a lot of plans.

The fine print in the email (see images in link) made it seem like it was limited to just the Moto G 5G (meh), so I reached out to T-Force via Twitter to ask if any other phones qualified. They confirmed that the iPhone SE 3rd Gen, Nokia G310, Nord 300, and REVVL 6/6X also qualified, but that you had to complete the transaction in store.

I had to go to the mall tonight so stopped by the T-Mobile store after confirming that my account was annotated and the SE was in stock and was able to upgrade to the 128GB black model for the $35 support fee and tax. Bill credits seem to be in process.

You may want to reach out to T-Force to confirm and have them annotate your account as that definitely helped at the store.

I was able to take advantage of the June 2022 deal for another line that had an old iPhone on it so it's been nice to get a couple upgrades for the kiddos.

Hope this helps a few people.

image source:
https://imgur.com/a/86OjWxb

Community Voting

Deal Score
+43
Good Deal
Get Deal at T-Mobile

Leave a Comment

Unregistered (You)

133 Comments

Sign up for a Slickdeals account to remove this ad.

Dec 09, 2023 10:45 PM
21 Posts
Joined Oct 2014
stuff75Dec 09, 2023 10:45 PM
21 Posts
Quote from ema_G :
These are the free phones for everyone (including those who didn't get an email).

You need to go in store and get a manager override to get an iPhone SE, which they'll only do if you qualify for the emailed promotion (and have the associated segment on your account/line.
When I went into the store, even the store manager had no idea about this promotion. She said they don't follow "reddit" rumors. I had to tell her about their own targeted promotions.
I guess you don't have a email with a code on it - nothing can be done in store. She had no idea who was even targeted for the promotion - tried to tell me I had to be T-mobile for 20 years to get targeted promotion.
Dec 09, 2023 10:47 PM
918 Posts
Joined Aug 2009
Huntsman000Dec 09, 2023 10:47 PM
918 Posts
Will this work on a corporate plan? If so how do I check.
Pro
Dec 09, 2023 11:13 PM
4,611 Posts
Joined Jul 2009
SlickDillie
Pro
Dec 09, 2023 11:13 PM
4,611 Posts
Quote from stuff75 :
When I went into the store, even the store manager had no idea about this promotion. She said they don't follow "reddit" rumors. I had to tell her about their own targeted promotions.
I guess you don't have a email with a code on it - nothing can be done in store. She had no idea who was even targeted for the promotion - tried to tell me I had to be T-mobile for 20 years to get targeted promotion.
They don't know about much in the stores. They have to call in to sales support and get a supervisor to do anything out of the normal. With these situations if you didn't get the text or email there's not much you can do. It's very targeted.
Pro
Dec 09, 2023 11:13 PM
4,611 Posts
Joined Jul 2009
SlickDillie
Pro
Dec 09, 2023 11:13 PM
4,611 Posts
Quote from Huntsman000 :
Will this work on a corporate plan? If so how do I check.
Did you get a text or email? If yes then yes. If no then no.
Dec 09, 2023 11:17 PM
19,735 Posts
Joined Feb 2006
tenderidolDec 09, 2023 11:17 PM
19,735 Posts
Quote from SlickDillie :
Did you get a text or email? If yes then yes. If no then no.
I got the email, which says "Great news! You're eligible for a FREE 5G phone with trade-in and 24 monthly bill credits, plus tax." This is a line that I recently added and uses an iPhone XR.
Dec 09, 2023 11:20 PM
19,735 Posts
Joined Feb 2006
tenderidolDec 09, 2023 11:20 PM
19,735 Posts
Quote from SlickDillie :
They don't know about much in the stores. They have to call in to sales support and get a supervisor to do anything out of the normal. With these situations if you didn't get the text or email there's not much you can do. It's very targeted.
Ugh... this is the part that scares me... someone will change my awesome grandfathered plan while telling me "everything is the same, no worries"
Dec 09, 2023 11:43 PM
21 Posts
Joined Oct 2014
stuff75Dec 09, 2023 11:43 PM
21 Posts
Quote from tenderidol :
Ugh... this is the part that scares me... someone will change my awesome grandfathered plan while telling me "everything is the same, no worries"
If you have a grandfathered plan, like I do, the store rep said I won't get any targeted promotions. She said only plans that pay more will get it. So unless I leave t-mobile, I won't get any promotions.

Sign up for a Slickdeals account to remove this ad.

Dec 09, 2023 11:56 PM
19,735 Posts
Joined Feb 2006
tenderidolDec 09, 2023 11:56 PM
19,735 Posts
Quote from stuff75 :
If you have a grandfathered plan, like I do, the store rep said I won't get any targeted promotions. She said only plans that pay more will get it. So unless I leave t-mobile, I won't get any promotions.
The OP was able to get it with the Simple Choice plan.
Dec 10, 2023 12:15 AM
18,440 Posts
Joined Sep 2003
chaossDec 10, 2023 12:15 AM
18,440 Posts
Hmm I have 2 users using iPhone xr's. Have to check my dad's email

he has simple choice.

There were 2 lines that qualified for the free 5g phones from the last promotion. One had a 4s and qualified for the se3. The other qualified for a cheap android since that user did not have an iPhone. I tried for the se3 but manager would was told over the phone that it could not be the se3.


Also, keep in mind that most Tmobile reps will do the eSIM activation on the se3. This is important if you want to go back to using a SIM card. You would have to purchase one.

I'm on a 15 pm and miss the simplicity of swapping sims to any other device.
Dec 10, 2023 01:59 AM
21 Posts
Joined Oct 2014
stuff75Dec 10, 2023 01:59 AM
21 Posts
Quote from tenderidol :
The OP was able to get it with the Simple Choice plan.
Clearly the person at the store I talked to has no idea. Most of them in the store didn't even know there was a targeted promotion. It was terrible.
Pro
Dec 10, 2023 02:07 AM
9,829 Posts
Joined Oct 2006
sd_junky
Pro
Dec 10, 2023 02:07 AM
9,829 Posts
Decent deal for those who needs to upgrade. But a big MEH on all the free phones.

Like I said before. T-Mobile needs to step up their game. Like sooner than later. Their iPhone 15 deals are lackluster.
Dec 10, 2023 02:16 AM
2,953 Posts
Joined Sep 2014
msp3Dec 10, 2023 02:16 AM
2,953 Posts
The problem with this offer is the unknown about of time it takes for T-Mobile to detect your old phone, which means unless you've gotten a free line from them that is not being used it's not practical for anyone
Dec 10, 2023 02:33 AM
629 Posts
Joined Mar 2010
Spacegho5tDec 10, 2023 02:33 AM
629 Posts
Quote from hermeez :
Got the email. When I contacted T-Mobile, this is what they told me (no mention of the iPhone SE being an option):

"Get select 5G devices for FREE (max $228 via one-time trade-in credit and RDC) when you purchase it on EIP and trade in any phone (including damaged). The Free phones are :
Motorola moto g 5G 2023
Nokia G310 5G
OnePlus Nord N300 5G
T-Mobile REVVL 6 5G, REVVL 6x 5G"
I was told the same thing. I'm thinking it could still be worth the upgrade if only to get the shop card when upgrading through costco.
Dec 10, 2023 03:20 AM
1,456 Posts
Joined Aug 2004
FrugalWhoDec 10, 2023 03:20 AM
1,456 Posts
Quote from andoodoo :
Where can I find my account segments? Tried looking in the app and online and I couldn't find it
It's something that the in-store rep would be able to see.

Sign up for a Slickdeals account to remove this ad.

Dec 10, 2023 03:20 AM
1,456 Posts
Joined Aug 2004
FrugalWhoDec 10, 2023 03:20 AM
1,456 Posts
Quote from msp3 :
The problem with this offer is the unknown about of time it takes for T-Mobile to detect your old phone, which means unless you've gotten a free line from them that is not being used it's not practical for anyone
I've just had some old iPhone 5C phones sitting on spare lines.

Leave a Comment

Unregistered (You)

Popular Deals

Trending Deals