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expirededmondsdave posted Dec 9, 2023 3:16 AM

YMMV, In-Store for T-Mobile Customers with Non-5G Phones: Free (via Bill Credits) iPhone SE 3rd Gen, No Trade-In Required, Worked for Simple Choice, Support Fee and Taxes Apply

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I received an email earlier today from T-Mobile saying that one of my lines (which currently has an iPhone XR) was eligible to upgrade to a new 5G phone for free to better take advantage of the network. I am on the Simple Choice North America Promo plan with several free lines so this seems like it must apply to a lot of plans.

The fine print in the email (see images in link) made it seem like it was limited to just the Moto G 5G (meh), so I reached out to T-Force via Twitter to ask if any other phones qualified. They confirmed that the iPhone SE 3rd Gen, Nokia G310, Nord 300, and REVVL 6/6X also qualified, but that you had to complete the transaction in store.

I had to go to the mall tonight so stopped by the T-Mobile store after confirming that my account was annotated and the SE was in stock and was able to upgrade to the 128GB black model for the $35 support fee and tax. Bill credits seem to be in process.

You may want to reach out to T-Force to confirm and have them annotate your account as that definitely helped at the store.

I was able to take advantage of the June 2022 deal for another line that had an old iPhone on it so it's been nice to get a couple upgrades for the kiddos.

Hope this helps a few people.

image source:
https://imgur.com/a/86OjWxb
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Community Notes
About the Poster
I received an email earlier today from T-Mobile saying that one of my lines (which currently has an iPhone XR) was eligible to upgrade to a new 5G phone for free to better take advantage of the network. I am on the Simple Choice North America Promo plan with several free lines so this seems like it must apply to a lot of plans.

The fine print in the email (see images in link) made it seem like it was limited to just the Moto G 5G (meh), so I reached out to T-Force via Twitter to ask if any other phones qualified. They confirmed that the iPhone SE 3rd Gen, Nokia G310, Nord 300, and REVVL 6/6X also qualified, but that you had to complete the transaction in store.

I had to go to the mall tonight so stopped by the T-Mobile store after confirming that my account was annotated and the SE was in stock and was able to upgrade to the 128GB black model for the $35 support fee and tax. Bill credits seem to be in process.

You may want to reach out to T-Force to confirm and have them annotate your account as that definitely helped at the store.

I was able to take advantage of the June 2022 deal for another line that had an old iPhone on it so it's been nice to get a couple upgrades for the kiddos.

Hope this helps a few people.

image source:
https://imgur.com/a/86OjWxb

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133 Comments

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Dec 12, 2023 1:47 AM
7 Comments
Joined Nov 2009
SmgdjcDec 12, 2023 1:47 AM
7 Comments
Is the 2022 moto edge a better phone than moto g 5 2023? Just needing a phone for the basic calling texting and surfing internet.
Dec 12, 2023 7:29 PM
4.6K Comments
Joined Jul 2006
CommentaryDec 12, 2023 7:29 PM
4.6K Comments
Quote from homers54321 :
I suspected that only older iphones are eligible for the iphone SE. All others can only choose from the android lineup
How well does the Iphone SE run Google gmail, calendar, etc,,, apps?
Dec 12, 2023 11:13 PM
265 Comments
Joined Jun 2016
pcdealbaDec 12, 2023 11:13 PM
265 Comments
THANKS OP!!, worked for me today, they didn't even ask for trade in or support fee. New iPhone SE 3 for $0.00 out the door!
Dec 13, 2023 12:01 AM
18.9K Comments
Joined Sep 2003
chaossDec 13, 2023 12:01 AM
18.9K Comments
Quote from pcdealba :
THANKS OP!!, worked for me today, they didn't even ask for trade in or support fee. New iPhone SE 3 for $0.00 out the door!
what phone was that line using ?
Dec 13, 2023 1:13 AM
282 Comments
Joined Sep 2018
ema_GDec 13, 2023 1:13 AM
282 Comments
Quote from Commentary :
How well does the Iphone SE run Google gmail, calendar, etc,,, apps?
Really well. Remember that the iPhone SE (2022) has the same processor as the iPhone 13 (despite having a screen/body similar to the iPhone 6-8).
Dec 13, 2023 1:15 AM
265 Comments
Joined Jun 2016
pcdealbaDec 13, 2023 1:15 AM
265 Comments
Quote from chaoss :
what phone was that line using ?
se 2 (4g)
Dec 13, 2023 1:17 AM
18.9K Comments
Joined Sep 2003
chaossDec 13, 2023 1:17 AM
18.9K Comments
Quote from pcdealba :
se 2 (4g)
I currently have 2 iPhone XR users. Been on there for at least two years. No email yet
Last edited by chaoss December 12, 2023 at 07:16 PM.

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Dec 13, 2023 1:19 AM
330 Comments
Joined Nov 2009
flew-d-coopDec 13, 2023 1:19 AM
330 Comments
Just pulled out a 1st gen iPhone SE from the junk drawer and put it on one of my free lines. Hope to get a upgrade offer to 3rd gen SE
Dec 13, 2023 1:52 AM
18.9K Comments
Joined Sep 2003
chaossDec 13, 2023 1:52 AM
18.9K Comments
Quote from flew-d-coop :
Just pulled out a 1st gen iPhone SE from the junk drawer and put it on one of my free lines. Hope to get a upgrade offer to 3rd gen SE
keep us updated.
Pro
Dec 13, 2023 3:01 AM
20K Comments
Joined Feb 2006
tenderidol
Pro
Dec 13, 2023 3:01 AM
20K Comments
Quote from chaoss :
The la. Currently have 2 iPhone XR users. Been on there for at least two years. No email yet
Quote from flew-d-coop :
Just pulled out a 1st gen iPhone SE from the junk drawer and put it on one of my free lines. Hope to get a upgrade offer to 3rd gen SE
I got the email a week after adding a new line to the family plan and putting the SIM in an iPhone XR. Haven't decided yet if I want to do this or not.
Dec 13, 2023 3:18 AM
18.9K Comments
Joined Sep 2003
chaossDec 13, 2023 3:18 AM
18.9K Comments
Quote from tenderidol :
I got the email a week after adding a new line to the family plan and putting the SIM in an iPhone XR. Haven't decided yet if I want to do this or not.
I put a SIM card from a free line into an xr last night. Let's see if I get an email

Wondering why the other 2 lines that have had the xr for years hasn't triggered the eligibility
Dec 13, 2023 3:45 AM
1.7K Comments
Joined Dec 2007
angel5000Dec 13, 2023 3:45 AM
1.7K Comments
got the email for the line using iphone 11.
meanwhile, the lines using iphones 6-xr and se (1st generation) are not getting anything.
all the lines have been using the phones for at least 1 year or more
Dec 13, 2023 5:05 AM
15 Comments
Joined Nov 2018
XisDec 13, 2023 5:05 AM
15 Comments
Quote from pcdealba :
THANKS OP!!, worked for me today, they didn't even ask for trade in or support fee. New iPhone SE 3 for $0.00 out the door!
Did you go to a t-mobile store or online support?
Dec 13, 2023 2:11 PM
265 Comments
Joined Jun 2016
pcdealbaDec 13, 2023 2:11 PM
265 Comments
Quote from Xis :
Did you go to a t-mobile store or online support?
both, I followed OPs instructions.

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Dec 13, 2023 2:22 PM
18.9K Comments
Joined Sep 2003
chaossDec 13, 2023 2:22 PM
18.9K Comments
Quote from angel5000 :
got the email for the line using iphone 11.
meanwhile, the lines using iphones 6-xr and se (1st generation) are not getting anything.
all the lines have been using the phones for at least 1 year or more
You think the 11 user uses mobile data more? I'm wondering if a heavy data user would get it triggered more vs someone who is usually on WiFi

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