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expiredgaamn114 | Staff posted Dec 10, 2023 4:06 PM

Heybike RaceMax: 27.5" Electric Mountain Bike with 500W Motor, 48V 12.5AH Battery

$229

$950

75% off
+ Free Shippingat Amazon
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Deal Details
Amazon has Heybike RaceMax: 27.5" Electric Mountain Bike with 500W Motor, 48V 12.5AH Battery for $228.98. Shipping is free.

Thanks to Deal Hunter gaamn114 for finding this deal

Note: Arrives after Christmas. Available to ship in 1-2 days

Features:
  • With detachable 48V, 12.5Ah battery, the Race Max allows riders to travel up to 31-40 miles per charge 500w brushless geared motor provides reliable support and 21.3 mph top speed.
  • Race Max comes standard with puncture resistant 27.5" tires, dual lights and both brakes have motor inhibitors to cut power instantly when stopping, which makes your commuting journey more steady and reliable.
  • A sturdy high-step commuter style electric bike offering clean, and sleek appearance and less than 52.9 lbs weight for city riders craving more excitement and utility than your average bike.
  • With all the benefits of 7-speed, front fork suspension and a large, practical LCD display. Race Max lets you get across town like never before.
  • Breeze around without the need to pedal at all when using the throttle function, or if you fancy pedaling, kick in one of the three different levels of pedal assist to help you get where you're going without breaking a sweat.

Editor's Notes

Written by qwikwit | Staff

Original Post

Written by gaamn114 | Staff
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Amazon has Heybike RaceMax: 27.5" Electric Mountain Bike with 500W Motor, 48V 12.5AH Battery for $228.98. Shipping is free.

Thanks to Deal Hunter gaamn114 for finding this deal

Note: Arrives after Christmas. Available to ship in 1-2 days

Features:
  • With detachable 48V, 12.5Ah battery, the Race Max allows riders to travel up to 31-40 miles per charge 500w brushless geared motor provides reliable support and 21.3 mph top speed.
  • Race Max comes standard with puncture resistant 27.5" tires, dual lights and both brakes have motor inhibitors to cut power instantly when stopping, which makes your commuting journey more steady and reliable.
  • A sturdy high-step commuter style electric bike offering clean, and sleek appearance and less than 52.9 lbs weight for city riders craving more excitement and utility than your average bike.
  • With all the benefits of 7-speed, front fork suspension and a large, practical LCD display. Race Max lets you get across town like never before.
  • Breeze around without the need to pedal at all when using the throttle function, or if you fancy pedaling, kick in one of the three different levels of pedal assist to help you get where you're going without breaking a sweat.

Editor's Notes

Written by qwikwit | Staff

Original Post

Written by gaamn114 | Staff

Community Voting

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896 Comments

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Dec 19, 2023 5:17 AM
196 Comments
Joined Aug 2011
Tom15Dec 19, 2023 5:17 AM
196 Comments
Quote from dragon17 :
So do folks think it was all a conspiracy to get these bikes to rank at the top of Amazon's e-bike listings?
It was sold and shipped by Amazon. There were thousands (7k+ of HeyBike and 5k+ of Mukkpet) of these bikes sold combined, and if these end up failing to deliver in the end, there will be a considerable amount of backlash from angry customers.

Do you believe a 1.5 trillion dollar company ate the cost of credit card processing fees, allocated man hours to handle extra call volume, offered multiple credits for late delivery, and ultimately put their reputation on the line for 3 relatively tiny bike retailers?
Last edited by Tom15 December 18, 2023 at 09:20 PM.
Dec 19, 2023 7:07 AM
240 Comments
Joined Aug 2004
bassicDec 19, 2023 7:07 AM
240 Comments
I got suckered into buying an ebike that I didn't need thanks to Slickdeals peer pressure. So immediately after I had buyers remorse and tried cancelling, but Amazon's automated system wouldn't let me, saying it was already being shipped.

Then the bike didn't arrive when it said it would. So I did a chat with Amazon asking what was going on. I didn't really get a straight answer, but the rep said something along the lines of it looking like it got lost in shipping and that they immediately refunded my credit card. I didn't ask to cancel or anything and the rep made no mention of a cancelled order.

When I check my Amazon order history it shows the bike (which didn't ship yet) was refunded and has instructions for me to return it when I receive it. I'm not expecting a bike to get delivered but if it does, I'm not paying to ship it back. I'll have to contact Amazon again.

Nobody knows what's going on. but I've been on Slickdeals long enough to know that it's really easy for a retailer to cancel any large volume if orders due to a pricing mistake. The only negative publicity will be isolated to Slickdeals, and we'll all quickly forget about it faster than you can say "Tiger Direct" and "iPad" in the same sentence.
Dec 19, 2023 12:49 PM
1.9K Comments
Joined May 2010
xmongerDec 19, 2023 12:49 PM
1.9K Comments
Amazon reps are either deliberately lying or negligently making a false assumption (our bikes being lost) in this matter. That makes this whole BS all the worse. It looks like they charged our cards for a product they never had or were going to get and then lied about it being picked up for shipping by the carrier when that never happened either.

At least I got in on one slick MTB bike deal this season. That one shipped with actual tracking

*Update

I hit up chat this am. Lol

"They said they are having fulfillment issues and they expedited my order. I should get it in the next 24-48 hours."

Not holding my breath.
Last edited by xmonger December 19, 2023 at 06:59 AM.
2
Dec 19, 2023 2:38 PM
177 Comments
Joined Nov 2012
ginsengjinDec 19, 2023 2:38 PM
177 Comments
Pretty sure this bike sale was a scam. A lot of Chinese ebike companies are going bankrupt because of the recession going on in China and I've seen a lot of these fake bike listings on Amazon. (tried 3 times before during the summer for similar price, none of them shipped).

Maybe some lucky people were able to get the stock that was held at Amazon warehouses as heybike used to be a real seller but I'm pretty sure most of us have been scammed and they're doing a hit and run type of thing. Good news is Amazon will always guarantee a refund.
2
Dec 19, 2023 3:17 PM
5 Comments
Joined Aug 2017

This comment has been rated as unhelpful by Slickdeals users.

Dec 19, 2023 5:59 PM
196 Comments
Joined Aug 2011
Tom15Dec 19, 2023 5:59 PM
196 Comments
Quote from xmonger :
Amazon reps are either deliberately lying or negligently making a false assumption (our bikes being lost) in this matter. That makes this whole BS all the worse. It looks like they charged our cards for a product they never had or were going to get and then lied about it being picked up for shipping by the carrier when that never happened either.

At least I got in on one slick MTB bike deal this season. That one shipped with actual tracking

*Update

I hit up chat this am. Lol

"They said they are having fulfillment issues and they expedited my order. I should get it in the next 24-48 hours."

Not holding my breath.
You're wasting your time reaching out to them for a status update. These front line employees (many overseas) likely have no more info on your package than you already do. They follow a guide on how to respond and are basically parroting the tracking info in your order status to you. Their main goal is to calm you down, get you off the phone/ chat, and not get a bad rating. Some will just tell you what you want to hear or "assure you it will arrive" just to accomplish that goal.

Stop reaching to these front line reps.
Dec 19, 2023 7:08 PM
1.9K Comments
Joined May 2010
xmongerDec 19, 2023 7:08 PM
1.9K Comments
Quote from Tom15 :
You're wasting your time reaching out to them for a status update. These front line employees (many overseas) likely have no more info on your package than you already do. They follow a guide on how to respond and are basically parroting the tracking info in your order status to you. Their main goal is to calm you down, get you off the phone/ chat, and not get a bad rating. Some will just tell you what you want to hear or "assure you it will arrive" just to accomplish that goal.

Stop reaching to these front line reps.
I'm pretty calm. Just wanted to see if they would give me the lost in shipping BS excuse. In two days when it hasn't arrived I will give them some grief, get my refund, and maybe a credit for my troubles.

Eventually everyone, sooner or later, is going to have to contact Amazon for a refund on this unless they do a mass cancellation.

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Dec 19, 2023 7:35 PM
762 Comments
Joined Dec 2012
thumperstainDec 19, 2023 7:35 PM
762 Comments
I'm riding this out until mid January, when they originally said they'd be delivered as I checked out. It's worth the $1 in interest I'd have earned on the $230.

Relax and enjoy the holidays. Amazon once has a price mistake on 10 boxes of disposable gloves that they priced as a single box. It took 4 months, but they still sent them. No reason not to wait til the initial delivery estimate and see what shakes out.

Generating the UPS labels has the Amazon system showing delivery dates that reflect a normal estimated transit time. I order a lot and I've seen this many times, it doesn't mean anything until UPS picks it up. Chat reps don't have any actual information, ever. I'm going to gamble $1 in interest that Dark Lord Bezos pays out.
Dec 19, 2023 8:21 PM
5.2K Comments
Joined Dec 2009
SDSummerDayDec 19, 2023 8:21 PM
5.2K Comments
Quote from compfuture :
I don't want a refund, I want this bike. When Amazon took the bike price out of my credit card, they confirmed a sales contract between them and me and they are liable to fulfill it. They now have the same bike on sale for $399.99.
Does anybody have experience with suing Amazon in small claims court?
were you just born today? or is this the first price mistake you know?

at this moment, amazon does NOT have the same bike on sale for 399.
the list says
Ships from
HEYBIKE INC
Sold by
HEYBIKE INC

+ 120 shipping fee btw.
so that just invalidate your second claim.

as for first, about sales contract. i suggest your read your EULA

https://www.amazon.com/gp/help/cu...E9MGKKQXXM

If the correct price of an item sold by Amazon is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation


i got that US is a sue happy society, but i got the feeling that happens probably because people don't read and happily lost their legal fee in the process.
Dec 19, 2023 8:40 PM
1.5K Comments
Joined May 2008
CozzDec 19, 2023 8:40 PM
1.5K Comments
Quote from seanleeforever :
were you just born today? or is this the first price mistake you know?

at this moment, amazon does NOT have the same bike on sale for 399.
the list says
Ships from
HEYBIKE INC
Sold by
HEYBIKE INC

+ 120 shipping fee btw.
so that just invalidate your second claim.

as for first, about sales contract. i suggest your read your EULA

https://www.amazon.com/gp/help/cu...E9MGKKQXXM

If the correct price of an item sold by Amazon is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation


i got that US is a sue happy society, but i got the feeling that happens probably because people don't read and happily lost their legal fee in the process.
This isn't just a price mistake issue. Amazon sold products that they didn't have. It's also not a misunderstanding with the manufacturer as HeyBike doesn't even use UPS for any of their shipments nor dropships.
Dec 19, 2023 8:48 PM
93 Comments
Joined Jun 2014
dragon17Dec 19, 2023 8:48 PM
93 Comments
Quote from Cozz :
This isn't just a price mistake issue. Amazon sold products that they didn't have. It's also not a misunderstanding with the manufacturer as HeyBike doesn't even use UPS for any of their shipments nor dropships.
What was the point of Amazon selling 8k bikes they don't have?

Feels like it must be a system error or human error somewhere. But I don't see the gain for Amazon if this was intentional.
Dec 19, 2023 8:57 PM
1.5K Comments
Joined May 2008
CozzDec 19, 2023 8:57 PM
1.5K Comments
Quote from dragon17 :
What was the point of Amazon selling 8k bikes they don't have?

Feels like it must be a system error or human error somewhere. But I don't see the gain for Amazon if this was intentional.
Not sure. But it's not an "error."

The error to put it up for sale under Amazon. The error to underprice them considerably with free shipping. The error to create a UPS label. Then the error to update Amazon systems that it was already shipped.

This is no error.

The only up side, if any, is that original January shipment date. I'm not sure why that original shipment date either or the purpose of it.
Dec 19, 2023 8:58 PM
86 Comments
Joined Aug 2021
JollyHamster6760Dec 19, 2023 8:58 PM
86 Comments
people getting mad here???
Dec 19, 2023 9:00 PM
5.9K Comments
Joined Nov 2014
ftee123Dec 19, 2023 9:00 PM
5.9K Comments
Quote from JollyHamster6760 :
people getting mad here???
Yes bro. I am mad as hell
1

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Dec 19, 2023 9:40 PM
93 Comments
Joined Jun 2014
dragon17Dec 19, 2023 9:40 PM
93 Comments
Quote from Cozz :
Not sure. But it's not an "error."

The error to put it up for sale under Amazon. The error to underprice them considerably with free shipping. The error to create a UPS label. Then the error to update Amazon systems that it was already shipped.

This is no error.

The only up side, if any, is that original January shipment date. I'm not sure why that original shipment date either or the purpose of it.
We need to think about the rationale. What's in it for Amazon to have thousands of angry customers without bikes? Not seeing the logic, nor hearing any good theories.

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