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expiredAsherO posted Dec 18, 2023 04:16 PM
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expiredAsherO posted Dec 18, 2023 04:16 PM

T-Mobile free voice line (BYOD) for qualifying customers - $0

T-Mobile
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T-Mobile targeted promo for select accounts, must have the listed "segment" on your postpaid account for this promo. Promo ID 230289. One-time activation charge of $35 applies, though you can ask them nicely and they might waive it or credit it to your account.

https://tmo.report/2023/12/t-mobi...customers/
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Community Notes
About the Poster
T-Mobile targeted promo for select accounts, must have the listed "segment" on your postpaid account for this promo. Promo ID 230289. One-time activation charge of $35 applies, though you can ask them nicely and they might waive it or credit it to your account.

https://tmo.report/2023/12/t-mobi...customers/

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633 Comments

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Dec 18, 2023 05:58 PM
808 Posts
Joined Mar 2006
samzee71Dec 18, 2023 05:58 PM
808 Posts
FYI. Simple choice plans they will add tax (approx $4.xx) per month in the statement for the free line.
Dec 18, 2023 06:00 PM
255 Posts
Joined Jan 2015
scitzofrenicDec 18, 2023 06:00 PM
255 Posts
Quote from robinnutz :
Do you have phones attached to each of your 8 lines? I qualified for this but don't have an extra phone at the moment. Just wondering if I could have this just sitting on my account without a phone
I have imeis associated with each line, but most of the phone's don't get turned on and just drive my actual bill down after kickback credits.
Dec 18, 2023 06:01 PM
49 Posts
Joined Feb 2014
Doubledown21Dec 18, 2023 06:01 PM
49 Posts
First try with a chat rep they said the promo did no exist. When I provided the ID and the internal article number, they asked if it was with TMobile and not metro. Still not able to find it. Trying with another rep.
Dec 18, 2023 06:03 PM
2,415 Posts
Joined Apr 2006
litobirdyDec 18, 2023 06:03 PM
2,415 Posts
lol chat rep says I am eligible but doesn't see the free line aspect popping up yet, to give it 5 to 7 days for it to appear since its account specific etc lol
1
Dec 18, 2023 06:04 PM
6,600 Posts
Joined Nov 2011
shyam09Dec 18, 2023 06:04 PM
6,600 Posts
Quote from sparticusthematrix :
Is the only method to checking is reaching out to tforce. And not a customer service associate? What if we don't have x or FB or all that?
It's the safest method. T force is more trustworthy because they are* US based.

If you call CS, you'll probably get some randi from the Philippines who will lie to your face to get some bonuses or commission or whatever and then screw you over. You'll be told you can get a free line and then you just end up with a paid line and then more calls and more annoyances to deal with.

Of course, not everyyyyy experience is like that. But T Force was once regarded as the go-to for any CS needs.

*note: they also cut down tforce staff from what I recall. So take everything with a grain of salt.

If you don't have an account, you can contact them through iMessage if you have an iPhone (go to maps, find a tmobile store, click on chat). I don't know how to do it on an Android. Otherwise, just create an account.
Dec 18, 2023 06:04 PM
553 Posts
Joined Sep 2014
sparticusthematrixDec 18, 2023 06:04 PM
553 Posts
Quote from Doubledown21 :
First try with a chat rep they said the promo did no exist. When I provided the ID and the internal article number, they asked if it was with TMobile and not metro. Still not able to find it. Trying with another rep.
I was told I needed to add a line and nothing a our credits. What is the internal article number?
Dec 18, 2023 06:09 PM
1,261 Posts
Joined Feb 2023
LivelySink338Dec 18, 2023 06:09 PM
1,261 Posts
How to reach out to tforce?

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Dec 18, 2023 06:10 PM
49 Posts
Joined Feb 2014
Doubledown21Dec 18, 2023 06:10 PM
49 Posts
Quote from sparticusthematrix :
I was told I needed to add a line and nothing a our credits. What is the internal article number?
"internal document "OR18818"
Dec 18, 2023 06:19 PM
34 Posts
Joined Dec 2012
gotshoresDec 18, 2023 06:19 PM
34 Posts
I got on the T-Mobile app chat and gave the promo ID and was told if you already had two or more free lines then you don't qualify. I have 5 free lines, so a no-go for me
1
Dec 18, 2023 06:21 PM
3,993 Posts
Joined Sep 2010
pbmpharmacistDec 18, 2023 06:21 PM
3,993 Posts
Quote from gotshores :
I got on the T-Mobile app chat and gave the promo ID and was told if you already had two or more free lines then you don't qualify. I have 5 free lines, so a no-go for me
If that's true then I'm out, I also have 5 free lines already.
Dec 18, 2023 06:23 PM
3,993 Posts
Joined Sep 2010
pbmpharmacistDec 18, 2023 06:23 PM
3,993 Posts
Quote from robinnutz :
I qualified for this and they are asking for an EID for the phone. I don't have a phone with me right now for this. Is this a potential problem?
Tell them the phone shipped but you don't have it yet. You don't need a actual phone to get the free line. You can just get the sim and activate it yourself later.
Dec 18, 2023 06:24 PM
3,993 Posts
Joined Sep 2010
pbmpharmacistDec 18, 2023 06:24 PM
3,993 Posts
Quote from OceanTwelve :
that never ends well. they don't have to honor what an employee says. there are a lot of dumb employees who have no clue what they are talking about and spit out incorrect information.
So what is your advice for that guy who qualifies then? If I listened to everyone on slickdeals then my dad wouldn't have gotten a free-ish Pixel 7 pro last year.
Last edited by pbmpharmacist December 18, 2023 at 11:29 AM.
Dec 18, 2023 06:25 PM
74 Posts
Joined Nov 2014
boy.garciaDec 18, 2023 06:25 PM
74 Posts
I'm new to these free lines. Does it come with only voice or the same data as the rest of my lines as well?
Dec 18, 2023 06:27 PM
101 Posts
Joined Dec 2011
xrbr123Dec 18, 2023 06:27 PM
101 Posts
I have reached out to t-mobile using 611 from phone. T-mobile said they cannot find the promotion anywhere and BYOD promotion was offerred last year. They are not sure if they are offering it this year.

Anyone successfully got the promo?

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Dec 18, 2023 06:32 PM
196 Posts
Joined Aug 2021
404_notfoundDec 18, 2023 06:32 PM
196 Posts
I am new to this "Free Line On Us" promos. Can someone with prior experience answer these questions I have ?

1. T-Mobile rep says my account is eligible for this promo and I will receive a monthly discount of $25 for this line . So will my total monthly bill go down by $25?

2. I have autopay discount and Kickback, Will these also apply on top of the $25 free line discount ?

Thanks in Advance

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