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expiredAsherO posted Dec 18, 2023 04:16 PM
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expiredAsherO posted Dec 18, 2023 04:16 PM

T-Mobile free voice line (BYOD) for qualifying customers - $0

T-Mobile
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T-Mobile targeted promo for select accounts, must have the listed "segment" on your postpaid account for this promo. Promo ID 230289. One-time activation charge of $35 applies, though you can ask them nicely and they might waive it or credit it to your account.

https://tmo.report/2023/12/t-mobi...customers/
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Deal Details
Community Notes
About the Poster
T-Mobile targeted promo for select accounts, must have the listed "segment" on your postpaid account for this promo. Promo ID 230289. One-time activation charge of $35 applies, though you can ask them nicely and they might waive it or credit it to your account.

https://tmo.report/2023/12/t-mobi...customers/

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633 Comments

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Dec 19, 2023 04:26 AM
506 Posts
Joined Mar 2005
kajexDec 19, 2023 04:26 AM
506 Posts
Quote from kyofox :
But dont you have to pay fees and all that on the pre pay debit card?
Pay before the auto pay date and you get the auto pay discount, but can still use a credit card.
1
Dec 19, 2023 04:36 AM
68 Posts
Joined Jun 2014
rosujinDec 19, 2023 04:36 AM
68 Posts
Quote from andakim33 :
Yes, T mobile reps are notorious for lying to customers. It took me 6 months to get a trade in promo corrected.
I don't need a new line right now. But free is tempting. I reached to T mobile team in X to be sure.
Same thing happened to me. For a promo I traded in 2 3G phones for 2 new iPhone SE 2 phones. They never applied the promo correctly and every month they overcharged me, I called and got credited back and they swore it would be fixed by the next billing cycle. After about 6 months they eventually lied and told me I had to go into a store to get it fixed. I literally went into a store with the T Force rep on the phone and nobody could fix it. I went outside to my car and yelled at the rep so loud they hung up on me. I called back and eventually got someone on the phone who released me from my 24 month contract and let me keep the phones. I immediately unlocked both phones!
Pro
Dec 19, 2023 04:38 AM
1,168 Posts
Joined Sep 2014
oneweak7words
Pro
Dec 19, 2023 04:38 AM
1,168 Posts
Quote from TiltJunkie :
Yeah I'd be careful with this. Last time CSR told me I was eligible and then they started charging me. Multiple conversations with Tmobile CSRs since. Every time promised it will be fixed and never was. At least every time they gave me credit to cover the cost but next month same situation. In the end they basically admitted I was lied to but said tough luck. Taking all my lines and leaving T-Mobile because of that.
Lmk if you find a phone service provider that doesn't rely on underpaid employees who just wing it every time.
Almost every attempt I've made to communicate with a literal communications company has ended in catastrophic failure.

It's absolutely 🤯 that in 2023 we still must rely on clueless employees to "check" if we are eligible for any given promo, and on affirmative response, there is still a 50/50 chance that attempting to redeem the promo will result in a whole new contract and monthly bill because the employee "accidentally" clicked the purple button that reads "promo: 2 years of suffering" instead of the green button that reads "promo: free line."
Dec 19, 2023 04:56 AM
3,860 Posts
Joined Sep 2004
GrandMstrBudDec 19, 2023 04:56 AM
3,860 Posts
I have 8 lines and they still haven't applied the promo for the last one. I think it was the 2023 BYOD Line on us. Is there a max amount of lines?
Dec 19, 2023 04:56 AM
15 Posts
Joined Dec 2016
ams82Dec 19, 2023 04:56 AM
15 Posts
Quote from asizzle19 :
Just called and my is eligible. Business Unlimited Advanced. Thx OP
I have Business Unlimited Advanced and rep on Twitter said its not eligible. Will try to call business phone tomorrow.
Dec 19, 2023 04:58 AM
477 Posts
Joined Mar 2008
hnchenDec 19, 2023 04:58 AM
477 Posts
Darn. Unfortunately, didn't qualify on my T-Mobile One Amplified plan.
Dec 19, 2023 04:59 AM
3,860 Posts
Joined Sep 2004
GrandMstrBudDec 19, 2023 04:59 AM
3,860 Posts
Quote from BeigePlant7212 :
Buyer beware. T-mobile deals aren't slick. I was with them for decades and just dumped them because they raised my rates by 50% with their "autopay" scam.
Put a debit card on file and pay with a CC a day before.

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Dec 19, 2023 05:07 AM
1,405 Posts
Joined Jan 2015
Deal_Hunter_XDec 19, 2023 05:07 AM
1,405 Posts
No go for Military folks Frown
Dec 19, 2023 05:11 AM
8,123 Posts
Joined Jul 2016
Genghis_KhanDec 19, 2023 05:11 AM
8,123 Posts
Quote from pbmpharmacist :
I'd just screenshot them saying you're eligible and add the line.
Quote from OceanTwelve :
that never ends well. they don't have to honor what an employee says. there are a lot of dumb employees who have no clue what they are talking about and spit out incorrect information.
just do a screenshot and if a no go, just tell them you have proof and worst case, cancel the line and they will credit you whatever months you have paid
Dec 19, 2023 05:15 AM
119 Posts
Joined Dec 2009
swish2125Dec 19, 2023 05:15 AM
119 Posts
I'll try tomorrow with my One Plus plan. I already have 8 lines. I doubt this will work though...
Dec 19, 2023 05:27 AM
9,753 Posts
Joined Aug 2004
IceboieDec 19, 2023 05:27 AM
9,753 Posts
Oh well, next time:

"You're most welcome! As per checking here, your account is not included in the promotion who can take advantage of our free line.

We truly understand where you are coming form and that you wanted to get a free line. we can have that look in to it but please do know that T-Mobile is always creating new promotions every now and then most especially this time of the year that holidays season is just around the corner. As T-Mobile wanted to make our customer's happy there might be a promotion that can be released for free lines in the near future."

MM family plan with 10 lines and a couple of free lines.
Dec 19, 2023 05:32 AM
287 Posts
Joined Aug 2011
MaZxDec 19, 2023 05:32 AM
287 Posts
T-Mobile One Unlimited 55 plan is eligible?
Dec 19, 2023 05:36 AM
25 Posts
Joined Dec 2018
vladnrDec 19, 2023 05:36 AM
25 Posts
I called the Tmobile store to check if my account (one plan) qualifies, and I went to a different store to just double check. Also, the store rep told me that it's a deal for today only (can't confirm).
I ended up doing it through Costco to waive the activation fee; however, in the Tmobile store, I was told that Costco wouldn't be able to do it for this promo.
Also, the manager at Costco said that I should be getting $75 GC, but I'm not sure how accurate that info is.
Dec 19, 2023 05:41 AM
287 Posts
Joined Aug 2011
MaZxDec 19, 2023 05:41 AM
287 Posts
Quote from aznbomber :
Darn. Unfortunately, didn't qualify on my T-Mobile One Amplified plan.
Welp that answers my question for T-Mobile One 55 Unlimited. Definitely won't qualify either.

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Dec 19, 2023 05:49 AM
539 Posts
Joined Aug 2012
andys_sweepsDec 19, 2023 05:49 AM
539 Posts
Quote from scitzofrenic :
Reached to tforce on x. Mentioned both the internal document # and the promotion name as well as my segments need to be checked to see if I'm eligible. We'll see what they say. I currently have 8 lines for $100 a month.
Which plan is this? How much talk/text/data?

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