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expired Posted by CalmChannel1150 • Dec 22, 2023
expired Posted by CalmChannel1150 • Dec 22, 2023

Some details I read about Staples' new reward program (1 recycled cartridge = 50 cents)

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Earn 1pt on every $1 spent (excluding gift cards, taxes, LQO)

Earn "starting at" 100pt for ink cartridges (still limited per month to something)

Associates actually get earned rewards now at the same rate plus we get 400pts for ink recycling

Points don't expire as long as you shop at staples within 18 months to stay active

You can earn bonus double points on select categories (tech items, ink and toner, P&M, chairs, etc) and you can pick up to 3 of them

App is going to have other limited time bonus offers that can be activated

Points can be redeemed at register at any whole dollar amount as long as the customer asks. (You have to first enable it on the main screen but go to the add tenders screen to see the available amount and add it)

Points are refunded when returning an item paid partially or in full with points

Points are worth a half penny each so 200pts = $1
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Community Notes
About the Poster
Earn 1pt on every $1 spent (excluding gift cards, taxes, LQO)

Earn "starting at" 100pt for ink cartridges (still limited per month to something)

Associates actually get earned rewards now at the same rate plus we get 400pts for ink recycling

Points don't expire as long as you shop at staples within 18 months to stay active

You can earn bonus double points on select categories (tech items, ink and toner, P&M, chairs, etc) and you can pick up to 3 of them

App is going to have other limited time bonus offers that can be activated

Points can be redeemed at register at any whole dollar amount as long as the customer asks. (You have to first enable it on the main screen but go to the add tenders screen to see the available amount and add it)

Points are refunded when returning an item paid partially or in full with points

Points are worth a half penny each so 200pts = $1

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53 Comments

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Pro
Dec 23, 2023
2,076 Posts
Joined Nov 2006
Dec 23, 2023
fsx100
Pro
Dec 23, 2023
2,076 Posts
What I want to know is what PLUS/Premier members are given? I've already PAID for my Plus membership, so I expect them to honor giving Plus members the same rewards status as Premier...
Dec 24, 2023
3,071 Posts
Joined Feb 2009
Dec 24, 2023
long_time_lurke
Dec 24, 2023
3,071 Posts
Quote from fsx100 :
What I want to know is what PLUS/Premier members are given? I've already PAID for my Plus membership, so I expect them to honor giving Plus members the same rewards status as Premier...
im going to post it on their fb page
Dec 24, 2023
3,071 Posts
Joined Feb 2009
Dec 24, 2023
long_time_lurke
Dec 24, 2023
3,071 Posts
Associates actually get earned rewards now at the same rate plus we get 400pts for ink recycling

400 points @ half penny is $2, which is the going rate now for ink carts.

how are we getting 50 cents for a cart?
Pro
Dec 24, 2023
2,076 Posts
Joined Nov 2006
Dec 24, 2023
fsx100
Pro
Dec 24, 2023
2,076 Posts
Quote from long_time_lurke :
im going to post it on their fb page
What facebook page?
Dec 24, 2023
3,071 Posts
Joined Feb 2009
Dec 24, 2023
long_time_lurke
Dec 24, 2023
3,071 Posts
Quote from fsx100 :
What facebook page?
Staples.

I asked them what happens to our Plus memberships. we still have unused benefits. will we be able to use them or get a refund of our membership fees.
Pro
Dec 24, 2023
2,076 Posts
Joined Nov 2006
Dec 24, 2023
fsx100
Pro
Dec 24, 2023
2,076 Posts
Quote from long_time_lurke :
Staples.

I asked them what happens to our Plus memberships. we still have unused benefits. will we be able to use them or get a refund of our membership fees.
I don't want no stinking refund. I paid for an annual membership, and I want my benefits, atleast thru next year.
Original Poster
Dec 24, 2023
136 Posts
Joined Jan 2022
Dec 24, 2023
CalmChannel1150
Original Poster
Dec 24, 2023
136 Posts
What about the $50 ink cartridges I bought for the current program?

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Dec 27, 2023
175 Posts
Joined Jun 2011
Dec 27, 2023
ProfQuatermass
Dec 27, 2023
175 Posts
My PLUS is due to be renewed soon and they are going to hide the details of the new and improved reward program until February. Thanks Staples. The OP's post is just sort of confusing. If it's right then the $40 reward would drop to $10? Maybe not being able to use the rewards online?

We need an insider to spill the beans about the "There are some exciting changes coming to the Staples Plus Program in February 2024 and we can't wait to share them with you."
but we want to charge you first so you're stuck.
Dec 28, 2023
989 Posts
Joined Jun 2003
Dec 28, 2023
BGALLTHAT
Dec 28, 2023
989 Posts
There will be nothing exciting about the changes as you can imagine. I'm guessing we will get 100 points (50 cents) for recycling a cartridge, and probably have numerous requirements of things we need to buy/spend, to get up to 400 points ($2). My guess it won't be worth it, and by mid-year, OD will follow suit.
Dec 31, 2023
4,265 Posts
Joined Nov 2006
Dec 31, 2023
Zanthexter
Dec 31, 2023
4,265 Posts
Quote from BGALLTHAT :
There will be nothing exciting about the changes as you can imagine. I'm guessing we will get 100 points (50 cents) for recycling a cartridge, and probably have numerous requirements of things we need to buy/spend, to get up to 400 points ($2). My guess it won't be worth it, and by mid-year, OD will follow suit.
I used to swing $3k-$5k a year in work purchases to Staples just to qualify for Premier on my 3 accounts. As long as the price matched elsewhere, we could keep the office well supplied with snacks and k-cups for "free".

Then price matching became such a time consuming waiting on hold PITA after the Kiosks were removed (we mostly buy things not carried in store) that it made more sense to buy Plus and buy our tech elsewhere. We didn't buy anything from Staples this year other than a a few APC battery backups that were on sale for an actually competitive price.

I think they still made a profit off of us, as we paid for Plus to mostly use Rewards to buy high markup cleaning / breakroom stuff. Without ink rewards, the cleaning and breakroom stuff will be cheaper at Amazon / Costco and that's not counting the cost of Plus or the time wasted doing ink turn ins.

Without Ink Rewards, I just don't see a reason to shop at Staples at all. I can take the savings from not buying Plus and cover 3 years the of ad-free Prime surcharge.

If a rewards program isn't providing enough of an incentive for people to choose you over a competitor, what's the point?
Pro
Jan 2, 2024
2,076 Posts
Joined Nov 2006
Jan 2, 2024
fsx100
Pro
Jan 2, 2024
2,076 Posts
Quote from Zanthexter :
I used to swing $3k-$5k a year in work purchases to Staples just to qualify for Premier on my 3 accounts. As long as the price matched elsewhere, we could keep the office well supplied with snacks and k-cups for "free".

Then price matching became such a time consuming waiting on hold PITA after the Kiosks were removed (we mostly buy things not carried in store) that it made more sense to buy Plus and buy our tech elsewhere. We didn't buy anything from Staples this year other than a a few APC battery backups that were on sale for an actually competitive price.

I think they still made a profit off of us, as we paid for Plus to mostly use Rewards to buy high markup cleaning / breakroom stuff. Without ink rewards, the cleaning and breakroom stuff will be cheaper at Amazon / Costco and that's not counting the cost of Plus or the time wasted doing ink turn ins.

Without Ink Rewards, I just don't see a reason to shop at Staples at all. I can take the savings from not buying Plus and cover 3 years the of ad-free Prime surcharge.

If a rewards program isn't providing enough of an incentive for people to choose you over a competitor, what's the point?
Yea. Price matching used to be EASY, as in "Staples, that was EASY".

Let's see what they do with PLUS members, who have already PAID for their memberships for the year...
Jan 4, 2024
1,892 Posts
Joined Oct 2003
Jan 4, 2024
x10
Jan 4, 2024
1,892 Posts
Terms and conditions:

Quote :
Staples reserves the right to modify, revise or cancel this Program, the Terms or any part of the Program at any time for all participants or for any specific participant without prior notice.
I sure hope they honor existing memberships or offer a refund as I renewed in September.


Quote :
How long can I continue to enjoy the current benefits of the Staples® Plus membership program?
The changes to the Staples® Plus membership program will go into effect February 2024. You will continue to receive your existing benefits until that time.
Last edited by x10 January 8, 2024 at 06:56 PM.
Jan 14, 2024
175 Posts
Joined Jun 2011
Jan 14, 2024
ProfQuatermass
Jan 14, 2024
175 Posts
Well I'm a PLUS member and they let you pick 5 items that you get at a discount. Sometime in the last couple of months the prices on all have gone up a lot after being the same for a long time. Also ordered 3 unrelated items recently. Received the shipped message on all. They'll arrive in 1-3 weeks. One of those items was always two days before.

Only good news is possible lucky timing for me. I was almost out of ink carts. I'm holding off on finding more now.
Jan 18, 2024
288 Posts
Joined May 2017
Jan 18, 2024
hoade782
Jan 18, 2024
288 Posts
So is the ink recycling going to be $0.50 each? 10 ink for regular rewards would be $5 conpared to $20 currently?

That is a big downgrade. If so, I should recycle my ink now.

Anyone got any more updates?

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Feb 3, 2024
1,892 Posts
Joined Oct 2003
Feb 3, 2024
x10
Feb 3, 2024
1,892 Posts
The original rewards program is still in place in your account details for the month of February. Not knowing when the old program will be terminated I recycled my inks and tech today hoping to earn traditional rewards for the month of February. My 6 month ink eligibility ends Feb 15th so this is probably the end for me. Disappointing as I have been a rewards member since April 2005. My Plus membership renewed in October so I will be seeking a refund for the remainder of my membership if they have changed the terms of the benefits.

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