Was able to take advantage of this promotion by calling 611 my account was eligible for  $800 trade in offer, good luck 
Here is a link with more  details
https://tmo.report/2023/12/get-up...-t-mobile/
QA Note: YMMV - Existing Select Customers/Accounts - Phone purchased/traded on EIP w/trade-in
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T-Force on twitter is telling me that I qualify for iphone promo but asked to me place the order online since she is having some issue with the system at her end. She told me that the promo will not show until I activate the device. I don't want to take the chance and regret it later. Could someone please post their experience if they have ordered the phone online and the promo applied to their line later on.
T-Force on twitter is telling me that I qualify for iphone promo but asked to me place the order online since she is having some issue with the system at her end. She told me that the promo will not show until I activate the device. I don't want to take the chance and regret it later. Could someone please post their experience if they have ordered the phone online and the promo applied to their line later on.
1. Called 611. Rep said you didn't qualify. Too bad we lied 2 times and documented it. Asked her to transfer to Supervisor.
2. Supervisor said same thing. Offered $100 credit for inconvenience and asked me to return the phone and life goes on. I said no. He then offered to waive my $150 bill for this month in addition to $100 credit. I declined. I asked to be transferred to the manager. I asked for names of all the reps who promised me $800 and told him that I will be filing my claim consumer court for T-Mobile not following written agreement.
3. Manager offered $600 credit (reflected immediately) as $200 will be received thru the current applied offer.
Total call lasted for 90 min, but I got desired outcome. Detailed notes and persistence helped.
Spoke to TForce Facebook and since 611 representatives said I qualified they worked on fixing everything for me and now I see the new offered applied to both orders on the EIP payment plan.
Spoke to TForce Facebook and since 611 representatives said I qualified they worked on fixing everything for me and now I see the new offered applied to both orders on the EIP payment plan.
1. Called 611. Rep said you didn't qualify. Too bad we lied 2 times and documented it. Asked her to transfer to Supervisor.
2. Supervisor said same thing. Offered $100 credit for inconvenience and asked me to return the phone and life goes on. I said no. He then offered to waive my $150 bill for this month in addition to $100 credit. I declined. I asked to be transferred to the manager. I asked for names of all the reps who promised me $800 and told him that I will be filing my claim consumer court for T-Mobile not following written agreement.
3. Manager offered $600 credit (reflected immediately) as $200 will be received thru the current applied offer.
Total call lasted for 90 min, but I got desired outcome. Detailed notes and persistence helped.
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Got offers on 2 lines by calling in 611 and they placed the ordered with $800 trade in promo and assured me that I will get the discount.
However upon checking TForce they told me that I am not eligible for $800 trade in offer. However since the rep had added notes in my account they told they ll honor one line and cannot honor the other one. So I spoke to them tht I will return other one.
Next day, I was planning to start the return so reached out on t mobile chat. However when I checked last time if the promo had applied or not. The rep said yes. I asked them the details and asked them some sort of verification. So I got a text message that P519 which $830 offer trade in and that discount was already applied in my account for the 2nd line.
How about for your other line - you still working through that one? Have you contacted T-force?
How about for your other line - you still working through that one? Have you contacted T-force?
Yours EIP fixed yet?
Apple Activate ID230209
Promo Code: P519
Start Date: October 6, 2023
Credit: up to or $34.59/mo. for 24 months
With 24 monthly bill credits when you trade in an eligible phone and add a qualifying line of service. For well-qualified customers; plus tax.
See full terms
To the folks - who were successfully able to convince TF rep to add P629 to their EIP. Can you check and confirm promo is still there.
I will try to chat with them tomorow.
Went to store, no segment found on my account.
Called 611, confirm no segment on account thus won't qualify.
Deciding rather this is worth the hassle, but leaning towards no.
Don't think it's worth the hassle to
I see following information under EIP Plan section on website -
Promotion: Apple Trade ID230269.
On searching for 230269 on Tmobile website, it says
"Apple Trade ID230269
Promo Code: P551
Start Date: October 6, 2023
Credit: up to or $8.34/mo. for 24 months
Get up to $200 off Apple iPhone 14, 14 Plus, 14 Pro, 14 Pro Max, SE (3rd gen), 15, 15 Plus, 15 Pro, or 15 Pro Max, via one-time trade-in credit and 24 monthly bill credits when you purchase on a monthly payment plan and trade-in an eligible phone on most plans."
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Went to store, no segment found on my account.
Called 611, confirm no segment on account thus won't qualify.
Deciding rather this is worth the hassle, but leaning towards no.
Don't think it's worth the hassle to
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