Was able to take advantage of this promotion by calling 611 my account was eligible for  $800 trade in offer, good luck 
Here is a link with more  details
https://tmo.report/2023/12/get-up...-t-mobile/
QA Note: YMMV - Existing Select Customers/Accounts - Phone purchased/traded on EIP w/trade-in
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I see the discount applied in line too as well as in the device.
Yeah for other line $800 TForce said they will offer credits in account
Apple Activate ID230209
Promo Code: P519
Start Date: October 6, 2023
Credit: up to or $34.59/mo. for 24 months
With 24 monthly bill credits when you trade in an eligible phone and add a qualifying line of service. For well-qualified customers; plus tax.
See full terms
I see the discount applied in line too as well as in the device.
In my case I had 3 611 reps tell me that I was eligible. I placed the order and then called again to ask about P621 (pixel promo) and on that call a supervisor said that was not eligible for P621 and I so I asked them to double check the P629 offer. That is when I was told that I was NOT eligible.
That supervisor canceled that order which prompted me to reach out to TForce. TForce could see the notes from the 3 611 reps confirming my eligibility so he said he would figure out a way to honor it.
They cannot add a promotion to an account so people asking for that are not going to get anywhere. The TForce rep explained that to me and said he would do it a different way. He recreated my order and once it shipped he credited me the $800 on my bill. They only reason he was able to get that approved was because the previous 611 reps documented that they told me that I was eligible. Without that I would not have gotten it.
In your case I have a feeling that if you don't get it you will have a hard time convincing them to honor it. Best bet is to go into a store today and ask them to check your account and show you the eligibility. Good luck!
In my case I had 3 611 reps tell me that I was eligible. I placed the order and then called again to ask about P621 (pixel promo) and on that call a supervisor said that was not eligible for P621 and I so I asked them to double check the P629 offer. That is when I was told that I was NOT eligible.
That supervisor canceled that order which prompted me to reach out to TForce. TForce could see the notes from the 3 611 reps confirming my eligibility so he said he would figure out a way to honor it.
They cannot add a promotion to an account so people asking for that are not going to get anywhere. The TForce rep explained that to me and said he would do it a different way. He recreated my order and once it shipped he credited me the $800 on my bill. They only reason he was able to get that approved was because the previous 611 reps documented that they told me that I was eligible. Without that I would not have gotten it.
In your case I have a feeling that if you don't get it you will have a hard time convincing them to honor it. Best bet is to go into a store today and ask them to check your account and show you the eligibility. Good luck!
Promotion Drop-out
xxxxxxxxxx is no longer eligible for Apple Trade ID230268 due to ["manual un-enrollment requested"] . Monthly credits will no longer apply for APL IPHONE 15 PLUS 128G BLU KIT . See promotion terms and eligibility rules at http://www.t-mobile.com/PromotionalOffe
Promotion Enrollment
xxxxxxxxxx is eligible for Smartphone Trade ID230433 due to Promotion reenrollment . Monthly credits in the amount of 33.34 will be applied over 24 months for iPhone 15 Plus - Blue - 128GB while maintaining service & promotion eligibility. See promotion terms and eligibility rules at http://www.t-mobile.com/PromotionalOffe
Please keep us posted thank you
Promotion Drop-out
xxxxxxxxxx is no longer eligible for Apple Trade ID230268 due to ["manual un-enrollment requested"] . Monthly credits will no longer apply for APL IPHONE 15 PLUS 128G BLU KIT . See promotion terms and eligibility rules at http://www.t-mobile.com/PromotionalOffe
Promotion Enrollment
xxxxxxxxxx is eligible for Smartphone Trade ID230433 due to Promotion reenrollment . Monthly credits in the amount of 33.34 will be applied over 24 months for iPhone 15 Plus - Blue - 128GB while maintaining service & promotion eligibility. See promotion terms and eligibility rules at http://www.t-mobile.com/PromotionalOffe
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Watch ID230280
Promo Code: P588
Start Date: November 16, 2023
Credit: $8.34/mo. for 24 months
If you cancel wireless account before receiving 24 bill credits, credits stop and balance on required finance agreement is due (e.g., $499.99 - Apple Watch S9 41mm). Tax on pre-credit price due at sale. Limited-time offer; subject to change. Qualifying credit & $15 wearable service required. If you have cancelled lines in past 90 days, you may need to reactivate them first. $35 device connection charge due at sale. Up to $200 via bill credits; must be active and in good standing to receive credits; allow 2 bill cycles. May not be combinable with some offers or discounts.
Get $200 off an Apple Watch Series 9 or Apple Watch Ultra 2 via 24 monthly bill credits when you purchase it on a monthly payment plan in digital and activate a new line on a premium wearable plan
Yours EIP fixed yet?
talked to them on twitter.
I was going to trade in N200 for N30.
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Apple Trade ID230268
Enrolled ($10.63 monthly credit)
I called 611 agent again, he said the correct promotion will be applied after the phone are received and activated. I asked for him to provide me this info in writing which he could not do. So, I asked for a supervisor who said I am not eligible for P629 and previous agent has noted $800 which she couldn't honor.
I read that some of you were able to get TForce rep on X to get adjustments? How do you do that? Just send a message via X to t-mobile support? Please advise.
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