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Conserva 162K Views
Dec 22, 2023 4:56 PM

YMMV! Get Up To $800 Off A New Phone With These Two “Targeted” Trade Offers At T-Mobile

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Was able to take advantage of this promotion by calling 611 my account was eligible for  $800 trade in offer, good luck 
Here is a link with more  details
https://tmo.report/2023/12/get-up...-t-mobile/


QA Note: YMMV - Existing Select Customers/Accounts - Phone purchased/traded on EIP w/trade-in
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Was able to take advantage of this promotion by calling 611 my account was eligible for  $800 trade in offer, good luck 
Here is a link with more  details
https://tmo.report/2023/12/get-up...-t-mobile/


QA Note: YMMV - Existing Select Customers/Accounts - Phone purchased/traded on EIP w/trade-in

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699 Comments

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Dec 30, 2023 3:14 PM
64 Comments
Joined Aug 2015
Batman_dealerDec 30, 2023 3:14 PM
64 Comments
Quote from willygee View quoted comment :
So you will be able to do 2 upgrades on two lines after all (one on P629 and one on P519)? Do you have any further details on the qualifications for P519?
The offer in P519 states I need a new line but I am not sure how the rep applied. I have the discount applied and also got a text message that your line is scheduled for bill credits for Apple activate id ID230209 as long as eligibility remains.

I see the discount applied in line too as well as in the device.

Yeah for other line $800 TForce said they will offer credits in account
Dec 30, 2023 3:15 PM
64 Comments
Joined Aug 2015
Batman_dealerDec 30, 2023 3:15 PM
64 Comments
Quote from steveballamor View quoted comment :
P519 need new line. Not sure how he is able to add.

Apple Activate ID230209
Promo Code: P519
Start Date: October 6, 2023
Credit: up to or $34.59/mo. for 24 months
With 24 monthly bill credits when you trade in an eligible phone and add a qualifying line of service. For well-qualified customers; plus tax.
See full terms
Right. The offer in P519 states I need a new line but I am not sure how the rep applied. I have the discount applied and also got a text message that your line is scheduled for bill credits for Apple activate id ID230209 as long as eligibility remains.

I see the discount applied in line too as well as in the device.
Dec 30, 2023 5:52 PM
3K Comments
Joined Sep 2006
cnvrtble98Dec 30, 2023 5:52 PM
3K Comments
Quote from laguy1 View quoted comment :
Just to clarify, the 611 rep told me 'No' but the T-Force rep is telling me 'Yes' (I qualify)
The problem I see here is that 611 said No. That is all documented so if you place the order and don't get it you will need to fight with them.
In my case I had 3 611 reps tell me that I was eligible. I placed the order and then called again to ask about P621 (pixel promo) and on that call a supervisor said that was not eligible for P621 and I so I asked them to double check the P629 offer. That is when I was told that I was NOT eligible.
That supervisor canceled that order which prompted me to reach out to TForce. TForce could see the notes from the 3 611 reps confirming my eligibility so he said he would figure out a way to honor it.
They cannot add a promotion to an account so people asking for that are not going to get anywhere. The TForce rep explained that to me and said he would do it a different way. He recreated my order and once it shipped he credited me the $800 on my bill. They only reason he was able to get that approved was because the previous 611 reps documented that they told me that I was eligible. Without that I would not have gotten it.
In your case I have a feeling that if you don't get it you will have a hard time convincing them to honor it. Best bet is to go into a store today and ask them to check your account and show you the eligibility. Good luck!
Dec 30, 2023 6:29 PM
250 Comments
Joined Sep 2018
gvm1997Dec 30, 2023 6:29 PM
250 Comments
Quote from cnvrtble98 View quoted comment :
The problem I see here is that 611 said No. That is all documented so if you place the order and don't get it you will need to fight with them.
In my case I had 3 611 reps tell me that I was eligible. I placed the order and then called again to ask about P621 (pixel promo) and on that call a supervisor said that was not eligible for P621 and I so I asked them to double check the P629 offer. That is when I was told that I was NOT eligible.
That supervisor canceled that order which prompted me to reach out to TForce. TForce could see the notes from the 3 611 reps confirming my eligibility so he said he would figure out a way to honor it.
They cannot add a promotion to an account so people asking for that are not going to get anywhere. The TForce rep explained that to me and said he would do it a different way. He recreated my order and once it shipped he credited me the $800 on my bill. They only reason he was able to get that approved was because the previous 611 reps documented that they told me that I was eligible. Without that I would not have gotten it.
In your case I have a feeling that if you don't get it you will have a hard time convincing them to honor it. Best bet is to go into a store today and ask them to check your account and show you the eligibility. Good luck!
Same thing happened to me. 611 representative said I was eligible and created the order and supervisor also confirmed I was eligible for the promo. After receiving the phone , checked with TForce with the existence of promo on my account. I was told that I was not eligible. She saw that I was told that I was eligible for the promo when I placed order through 611. I think orders placed through 611 calls may or may not have the promo attached to the account. All the foreign based representatives through 611 are just trying to sell a phone.
Dec 30, 2023 6:44 PM
706 Comments
Joined Sep 2009
san83Dec 30, 2023 6:44 PM
706 Comments
TForce on Twitter applied the promo as one time credit. They unenrolled me from $350 promo and added me into $800 promo.

Promotion Drop-out
xxxxxxxxxx is no longer eligible for Apple Trade ID230268 due to ["manual un-enrollment requested"] . Monthly credits will no longer apply for APL IPHONE 15 PLUS 128G BLU KIT . See promotion terms and eligibility rules at http://www.t-mobile.com/PromotionalOffers

Promotion Enrollment
xxxxxxxxxx is eligible for Smartphone Trade ID230433 due to Promotion reenrollment . Monthly credits in the amount of 33.34 will be applied over 24 months for iPhone 15 Plus - Blue - 128GB while maintaining service & promotion eligibility. See promotion terms and eligibility rules at http://www.t-mobile.com/PromotionalOffers
Dec 30, 2023 7:08 PM
1.8K Comments
Joined Sep 2006
gapafDec 30, 2023 7:08 PM
1.8K Comments
Quote from cnvrtble98 View quoted comment :
You have autopsy? Really? These posts in this thread are getting more ridiculous by the minute.

Please keep us posted thank you
Dec 30, 2023 7:19 PM
715 Comments
Joined Dec 2007
steveballamorDec 30, 2023 7:19 PM
715 Comments
Quote from san83 View quoted comment :
TForce on Twitter applied the promo as one time credit. They unenrolled me from $350 promo and added me into $800 promo.

Promotion Drop-out
xxxxxxxxxx is no longer eligible for Apple Trade ID230268 due to ["manual un-enrollment requested"] . Monthly credits will no longer apply for APL IPHONE 15 PLUS 128G BLU KIT . See promotion terms and eligibility rules at http://www.t-mobile.com/PromotionalOffers

Promotion Enrollment
xxxxxxxxxx is eligible for Smartphone Trade ID230433 due to Promotion reenrollment . Monthly credits in the amount of 33.34 will be applied over 24 months for iPhone 15 Plus - Blue - 128GB while maintaining service & promotion eligibility. See promotion terms and eligibility rules at http://www.t-mobile.com/PromotionalOffers
Yes TF rocks.

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Dec 30, 2023 7:32 PM
715 Comments
Joined Dec 2007
steveballamorDec 30, 2023 7:32 PM
715 Comments
Does anyone have success with this Apple Watch Ultra 2 Promotions?

Watch ID230280
Promo Code: P588
Start Date: November 16, 2023
Credit: $8.34/mo. for 24 months

If you cancel wireless account before receiving 24 bill credits, credits stop and balance on required finance agreement is due (e.g., $499.99 - Apple Watch S9 41mm). Tax on pre-credit price due at sale. Limited-time offer; subject to change. Qualifying credit & $15 wearable service required. If you have cancelled lines in past 90 days, you may need to reactivate them first. $35 device connection charge due at sale. Up to $200 via bill credits; must be active and in good standing to receive credits; allow 2 bill cycles. May not be combinable with some offers or discounts.

Get $200 off an Apple Watch Series 9 or Apple Watch Ultra 2 via 24 monthly bill credits when you purchase it on a monthly payment plan in digital and activate a new line on a premium wearable plan
Dec 30, 2023 7:37 PM
4.2K Comments
Joined Sep 2006
willygeeDec 30, 2023 7:37 PM
4.2K Comments
Quote from steveballamor View quoted comment :
So I contacted TF today 2 times. Both are telling me there is follow up schedule to take care of the promotion on 1/5 and 1/12. They said it was communicated to me during order and promo will be taken care of. WTF. All chat screenshot said account eligible for promo.

Yours EIP fixed yet?
Nope. I'm same as you, tforce said they would follow-up on 1/3.
Dec 30, 2023 8:31 PM
715 Comments
Joined Dec 2007
steveballamorDec 30, 2023 8:31 PM
715 Comments
Quote from willygee View quoted comment :
Nope. I'm same as you, tforce said they would follow-up on 1/3.
Update just got promo fixed by TF rep.

talked to them on twitter.
Dec 30, 2023 10:10 PM
3.9K Comments
Joined Sep 2004
GrandMstrBudDec 30, 2023 10:10 PM
3.9K Comments
They won't apply it because I wasn't targeted. Ugh, anyone have a screenshot of the targeted text?
Dec 30, 2023 10:17 PM
911 Comments
Joined Jun 2007
vishnumraoDec 30, 2023 10:17 PM
911 Comments
I was able to snag the P629 offer for a 800$ bill credit with a trade in of a OnePlus n30. No new line added and I am on a simple choice plan. Hope my iPhone ships soon.
Last edited by vishnumrao December 30, 2023 at 02:21 PM.
Dec 30, 2023 10:23 PM
386 Comments
Joined Mar 2019
maxpain2011Dec 30, 2023 10:23 PM
386 Comments
Because I'm not qualified for the p629 offer, tf got an offer for me just for being a loyal customer. Trade in iPhone 11 and get $200 in monthly trade credits and $600 lump sum credits. $800 total. They said I'll get the lump sum when they receive my device.
Dec 30, 2023 11:13 PM
715 Comments
Joined Dec 2007
steveballamorDec 30, 2023 11:13 PM
715 Comments
Quote from vishnumrao View quoted comment :
I was able to snag the P629 offer for a 800$ bill credit with a trade in of a OnePlus n30. No new line added and I am on a simple choice plan. Hope my iPhone ships soon.
Isn't N30 newer phone?
I was going to trade in N200 for N30.

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Dec 31, 2023 12:27 AM
11 Comments
Joined Jun 2013
KrishnaK9677Dec 31, 2023 12:27 AM
11 Comments
I was offered the $800 off iPhone 15 promotion P629 by the 611 rep for 2 lines. However, my account shows following promo:
Apple Trade ID230268
Enrolled ($10.63 monthly credit)
I called 611 agent again, he said the correct promotion will be applied after the phone are received and activated. I asked for him to provide me this info in writing which he could not do. So, I asked for a supervisor who said I am not eligible for P629 and previous agent has noted $800 which she couldn't honor.
I read that some of you were able to get TForce rep on X to get adjustments? How do you do that? Just send a message via X to t-mobile support? Please advise.

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