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Conserva 162K Views
Dec 22, 2023 4:56 PM

YMMV! Get Up To $800 Off A New Phone With These Two “Targeted” Trade Offers At T-Mobile

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Was able to take advantage of this promotion by calling 611 my account was eligible for  $800 trade in offer, good luck 
Here is a link with more  details
https://tmo.report/2023/12/get-up...-t-mobile/


QA Note: YMMV - Existing Select Customers/Accounts - Phone purchased/traded on EIP w/trade-in
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About the Poster
Was able to take advantage of this promotion by calling 611 my account was eligible for  $800 trade in offer, good luck 
Here is a link with more  details
https://tmo.report/2023/12/get-up...-t-mobile/


QA Note: YMMV - Existing Select Customers/Accounts - Phone purchased/traded on EIP w/trade-in

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699 Comments

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Dec 31, 2023 12:47 AM
181 Comments
Joined Aug 2012
WildPurpleElephantDec 31, 2023 12:47 AM
181 Comments
Quote from KrishnaK9677 View quoted comment :
I was offered the $800 off iPhone 15 promotion P629 by the 611 rep for 2 lines. However, my account shows following promo:
Apple Trade ID230268
Enrolled ($10.63 monthly credit)
I called 611 agent again, he said the correct promotion will be applied after the phone are received and activated. I asked for him to provide me this info in writing which he could not do. So, I asked for a supervisor who said I am not eligible for P629 and previous agent has noted $800 which she couldn't honor.
I read that some of you were able to get TForce rep on X to get adjustments? How do you do that? Just send a message via X to t-mobile support? Please advise.
2 lines? It might be possible to get it adjusted for 1 line. 2 lines is a stretch.

I asked Supervisor to transfer me to the manager. Manager gave me $600 credit and $200 will be received by Promotion which was incorrectly applied on my account.
Dec 31, 2023 3:52 AM
911 Comments
Joined Jun 2007
vishnumraoDec 31, 2023 3:52 AM
911 Comments
Quote from steveballamor View quoted comment :
Isn't N30 newer phone?
I was going to trade in N200 for N30.
I don't know the difference between N30 and the N200.

To me N30 was not very useful. I bought it for 60$ from Metro. But locked phone unusable on Tmobile.
Dec 31, 2023 6:45 AM
3.9K Comments
Joined Sep 2004
GrandMstrBudDec 31, 2023 6:45 AM
3.9K Comments
Did anyone ever get a text for this offer?
Dec 31, 2023 6:52 AM
4.2K Comments
Joined Sep 2006
willygeeDec 31, 2023 6:52 AM
4.2K Comments
Quote from steveballamor View quoted comment :
Update just got promo fixed by TF rep.

talked to them on twitter.
so instead of the 2 follow-up calls you were supposed to get in Jan, they accelerated that and now you see promos reflected correctly in your EIP? What did you have to ask them to accelerate this? Also, was it for 2 of the P629 promos?
Dec 31, 2023 7:48 AM
715 Comments
Joined Dec 2007
steveballamorDec 31, 2023 7:48 AM
715 Comments
Quote from willygee View quoted comment :
so instead of the 2 follow-up calls you were supposed to get in Jan, they accelerated that and now you see promos reflected correctly in your EIP? What did you have to ask them to accelerate this? Also, was it for 2 of the P629 promos?
HUCA

What does HUCA mean?
Among award travelers, HUCA is an acronym for "Hang Up and Call Again." This is advice you'll often receive if you spoke to a customer service agent at a bank or airline who was unhelpful or gave you incorrect information.
1
Dec 31, 2023 4:42 PM
386 Comments
Joined Mar 2019
maxpain2011Dec 31, 2023 4:42 PM
386 Comments
Quote from GrandMstrBud View quoted comment :
Did anyone ever get a text for this offer?
At this point, I don't think the original terms/conditions apply anymore. All that has gone down the hole. Eligible folks aren't getting the offer. Ineligible folks are getting the offer and some of them are getting 2 on the same account, wtf.
Dec 31, 2023 6:20 PM
5 Comments
Joined Jan 2018
pappnaDec 31, 2023 6:20 PM
5 Comments
I upgraded two of my lines with S21 base trade in to get iPhone 15 Pro Max, $109.10 each (including$35 activation charge, which was given back as a bill credit, upon request) after 24 months bill credit plan. I'm on Simple Choice plan. Don't know what kind of a deal is this but the rep said that you have to call in for this promotion.

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Dec 31, 2023 7:01 PM
1.8K Comments
Joined Sep 2006
gapafDec 31, 2023 7:01 PM
1.8K Comments
Quote from pappna View quoted comment :
I upgraded two of my lines with S21 base trade in to get iPhone 15 Pro Max, $109.10 each (including$35 activation charge, which was given back as a bill credit, upon request) after 24 months bill credit plan. I'm on Simple Choice plan. Don't know what kind of a deal is this but the rep said that you have to call in for this promotion.

Did they give you a promotion code ?
Dec 31, 2023 7:49 PM
5 Comments
Joined Jan 2018
pappnaDec 31, 2023 7:49 PM
5 Comments
Quote from gapaf View quoted comment :
Did they give you a promotion code ?
No and I didn't ask
Dec 31, 2023 7:52 PM
461 Comments
Joined Jul 2010
asifali418Dec 31, 2023 7:52 PM
461 Comments
I just add and line which I was need for one my friend and I trade my iPhone 11 I bought 2 years ago they give me $830 trad in price
Dec 31, 2023 8:04 PM
140 Comments
Joined Mar 2009
taohatDec 31, 2023 8:04 PM
140 Comments
Quote from san83 View quoted comment :
TForce on Twitter applied the promo as one time credit. They unenrolled me from $350 promo and added me into $800 promo.

Promotion Drop-out
xxxxxxxxxx is no longer eligible for Apple Trade ID230268 due to ["manual un-enrollment requested"] . Monthly credits will no longer apply for APL IPHONE 15 PLUS 128G BLU KIT . See promotion terms and eligibility rules at http://www.t-mobile.com/PromotionalOffers

Promotion Enrollment
xxxxxxxxxx is eligible for Smartphone Trade ID230433 due to Promotion reenrollment . Monthly credits in the amount of 33.34 will be applied over 24 months for iPhone 15 Plus - Blue - 128GB while maintaining service & promotion eligibility. See promotion terms and eligibility rules at http://www.t-mobile.com/PromotionalOffers
Was this done by TForce after trade in is received or before? I was in a similar situation and the TForce rep said she could manually correct the promo after the trade in is received and verified.
Dec 31, 2023 8:06 PM
706 Comments
Joined Sep 2009
san83Dec 31, 2023 8:06 PM
706 Comments
Quote from taohat View quoted comment :
Was this done by TForce after trade in is received or before? I was in a similar situation and the TForce rep said she could manually correct the promo after the trade in is received and verified.
I'm yet to trade in my LG velvet. The $350 promo showed up on my account activity as soon as the phone was delivered. I reached out to TFORCE and was shot down 1st time. 2nd time worked for me.
Jan 2, 2024 12:28 AM
18 Comments
Joined Sep 2015
BillyBobClintonJan 2, 2024 12:28 AM
18 Comments
Is this thread dead?
Jan 2, 2024 6:57 AM
4.7K Comments
Joined Dec 2010
needgeechJan 2, 2024 6:57 AM
4.7K Comments
Quote from BillyBobClinton View quoted comment :
Is this thread dead?
Promos P621 and P629 today show up under their Promotions expired list, though no end date stamped on it there yet, probably due to holiday. . .but that seems to be their intent

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Jan 2, 2024 4:42 PM
288 Comments
Joined Nov 2004
sldkJan 2, 2024 4:42 PM
288 Comments
Quote from KrishnaK9677 View quoted comment :
I was offered the $800 off iPhone 15 promotion P629 by the 611 rep for 2 lines. However, my account shows following promo:
Apple Trade ID230268
Enrolled ($10.63 monthly credit)
I called 611 agent again, he said the correct promotion will be applied after the phone are received and activated. I asked for him to provide me this info in writing which he could not do. So, I asked for a supervisor who said I am not eligible for P629 and previous agent has noted $800 which she couldn't honor.
I read that some of you were able to get TForce rep on X to get adjustments? How do you do that? Just send a message via X to t-mobile support? Please advise.

Now, I am in the same boat as you are. Nice representative talk smooth. But, screwed me applying wrong promotion and showing only $350 instead of $800 credit for IPhone 15 purchase. Contacted again yesterday and they said they will fix it in 2 days or so. I am keeping my fingers crossed.

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