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LG Partner: 5.0 cu. ft. Mega Capacity Smart WashCombo All-in-One Washer/Dryer w/ HeatPump Expired

$1699 (or Less via Utility Co. Rebate)
$2,999.00
+ Free Delivery & Installation
+83 Deal Score
146,952 Views
LG Electronics via LG Partner Store has LG 5.0 cu. ft. Mega Capacity Smart WashCombo All-in-One Washer/Dryer with Inverter HeatPump Technology and Direct Drive Motor (WM6998HBA) + Extra 1-Year Warranty when you link w/ ThinQ on sale for $1699.01 when you sign-up/login as a qualifying LG Member (eligibility based on your employer's benefits / perks program. Enter your work email address on the sign-up page to check if your company participates / qualifies). Shipping & Installation are free.

Thanks to Community Member ellayguy for sharing this deal.

Note: You may be eligible for additional savings via rebate from your utility company (rebates will vary by state/utility company). Must download LG ThinQ app, connect your new appliance to Wi-Fi, and register your product to claim extra 1-Year Warranty (valid through July 10; more info here).

Features:
  • 5.0 cu. ft. Mega capacity
  • LCD digital dial control
  • Inverter HeatPump technology, you'll enjoy quiet operation and greater energy efficiency with every load
  • Space-saving 2-in-1 configuration, ventless design and standard 120v plug means it can be installed virtually anywhere
  • Conveniently located right on top of the WashCombo All-in-One, the ezLintFilter design allows you to easily remove lint after every load without having to use your hands
  • Forget about endless sorting or toggling through cycles-built-in sensors use AI technology to detect fabric texture, soil level, and load size, then automatically select the right wash/dry motions, temperatures and more for advanced fabric care
  • Advanced Washing (TurboWash 360 / Allergiene Wash Cycle)
  • With ezDispense Automatic Dispenser, just fill the reservoirs once and you're set for up to 18 to 31 wash cycles
  • The peace of mind of a 10-year limited warranty on both the Direct Drive Motor and the Inverter Compressor
  • LG SideKick Compatible
  • The LG ThinQ app helps you manage your LG Smartappliance and more, all to make your everyday a littleeasier
  • ENERGY STAR Certified

Original Post

Written by
Edited January 11, 2024 at 07:12 AM by
Now available! Model number is WM6998HBA

This is is LG's equivalent of the all-in-one GE combo washer and heat pump dryer. Like the GE-branded (Haier) unit, it only requires a 120V connection and is ventless.

$1699.01 via the LG Partner Portal. You may have an additional utility rebate depending on your location. Free install and and it's $25 for haul away or removal of your old unit(s).

https://members.us.lg.com/store/p...-wm6998hba

$1998 via the Home Depot if you don't have LG Partner Portal access. Utility rebates available here too.

https://www.homedepot.com/p/LG-5-.../327850792

(link may not work for some of you)

Here's a more reliable Best Buy link with the same $1999 price:

https://www.bestbuy.com/site/lg-5...Id=6568166
If you purchase something through a post on our site, Slickdeals may get a small share of the sale.
Deal
Score
+83
146,952 Views
$1699 (or Less via Utility Co. Rebate)
$2,999.00

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Featured Comments

I've had a unit like this for the past 12 years. The big positive, is being able to put a load in to wash and dry before leaving for work (or going to sleep) and having it done by the time I'm back. The negative - it takes 3-5 hours for a load to go through wash and dry. I dont recall this ever being an issue for me, as we dont typically have anything that needs to be washed and dried quickly - but thats something to keep in mind when considering this machine
Do you have a unit with an actual heat pump? Lg and other brands have sold other models that don't use heat pumps. They use a cooling plate powered by water which causes it to take much longer to dry. I have one of those units as well, and i agree its not for everyone cause if you need something dried fast or just cleaned fast its just not going to happen. But the heat pump based units are much faster (wash and dry in 2-3 hours). Slightly slower than a traditional drier . But pretty darn close in my opinion and no need to move the close saves you some time as well(unless you need to take things out of the drier to air dry). The other big change that takes people a bit to get used to that all ventless units have is that they build up humidity in the machine. When you open it up once the cloths is done the cloths will almost feel a bit moist. This is just cause the air in the chamber is a bit humid. But it does confuse people the first time around.

Overall, all-in-one units are amazing in their convenience and efficiency, but they introduce some new quirks that you do need to get used to. I personally don't think i can ever go back to any other type of unit.
I have been using the GE Profile all in one for the last couple of months and it takes about 2 hours for a full load. These newer models use heat pumps to generate hot air. Older models of all in ones used a different technology. Check and see what yours is. May explain why it takes so long.

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Joined Sep 2013
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> bubble2 271 Posts
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hotlantabraves
03-08-2024 at 11:20 AM.
03-08-2024 at 11:20 AM.
Quote from sliver99 :
How do you clean the coils? And how often?
https://www.youtube.com/watch?v=oomd27bWe5E
https://www.youtube.com/watch?v=dctMzebBDBQ

Credit goes to Youtube user frank for the useful videos created and posted for everyone's benefit and enjoyment. This user has also posted as a member of the great SlickDeals community as one of our very own.

I have cleaned my machine one time so far, after one month of use. I will have to clean it again soon, after two weeks removed from the first cleaning due to more lint build up. I fear as the coils become more bent then more lint will be trapped deeper within over time.

How often you will have to clean will depend on how often you use your machine. You will want to clean it frequently if you have pets. I recommend taking a peek inside your lint cabin to see if you have lint build up, otherwise 1-2x a month should be fine.
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Joined Apr 2007
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> bubble2 66 Posts
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traderhen
03-11-2024 at 04:12 PM.
03-11-2024 at 04:12 PM.
Did anyone get the utility rebate from California. It isn't listed on the application but retailers have been adding it as eligible on the product link.
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Joined Feb 2007
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> bubble2 618 Posts
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compliance
03-14-2024 at 09:14 AM.
03-14-2024 at 09:14 AM.
Quote from traderhen :
Did anyone get the utility rebate from California. It isn't listed on the application but retailers have been adding it as eligible on the product link.
Thanks for pointing this out! I filed for the rebate and was approved within a day or two. Purchased in January.
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Joined Jan 2019
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> bubble2 18 Posts
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JollyMusic447
03-14-2024 at 09:15 AM.
03-14-2024 at 09:15 AM.
Quote from spankypooh :
I'm running into the same situation. I tried running a VERY small load of 8-10 pieces of clothing. Shirts, boxers, socks and similar. Each time it's taken 7-8 hours before I stop it manually. The experience that pushed me over the edge for a return was this one... I started a small load at 6pm, washing went fine. Dry time kept being extended by 4 minutes or 12 minutes. This continued to happen for several hours. I finally went to bed and figured it would finish overnight. I woke up the next morning and it was still running. Drying went on for 13 hours total before I finally stopped it manually.

I'll give phone support credit for trying to help me troubleshoot the issue, however in many cases they don't even know about this combo unit existing. You end up having to explain the product to them. One rep asked me if the installers checked the system after installation. I told him that they started a wash cycle and that it seemed to run fine. He said "then why are you trying to return the item?" I had to explain that the installers didn't stick around for 4 hours to make sure the dryer also worked.

Last but not least, the return process is painful. Each of the two departments involved ping-ponged me back and forth swearing that they could not process the return and that the other department would take care of it. I probably spoke with 10 reps in the process. Finally, the last rep I spoke to said I needed to email the returns department. I did that two days ago. So far... zero response.

Today I finally gave up hoping for a response and opened a dispute with my credit card company. I took screenshots of the invoice and return window policy to submit to my CC company.

For those of you that got working units, that's great. I wish that had been my experience. For those on the fence I hope my experience might be helpful in managing expectations.
I have the same issue, and it has been 7 weeks, it's still not resolved. On my recent call, all my cases got assigned to another person and LG closed them and claimed they had contacted "me" and confirmed it's fixed!
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Joined Apr 2005
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Boggie1688
03-15-2024 at 01:10 PM.
03-15-2024 at 01:10 PM.
Quote from compliance :
Thanks for pointing this out! I filed for the rebate and was approved within a day or two. Purchased in January.
Where did you do this?
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Chate
03-15-2024 at 05:36 PM.
03-15-2024 at 05:36 PM.
Anyone have a lingering smell from this machine?
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> bubble2 618 Posts
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compliance
03-15-2024 at 10:08 PM.
03-15-2024 at 10:08 PM.
Quote from Boggie1688 :
Where did you do this?
https://socalwatersmart.com/en/re...ly-online/ was valid for my zip code
1
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Joined Nov 2010
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YingTK
03-16-2024 at 03:59 AM.
03-16-2024 at 03:59 AM.
Quote from JollyMusic447 :
I have the same issue, and it has been 7 weeks, it's still not resolved. On my recent call, all my cases got assigned to another person and LG closed them and claimed they had contacted "me" and confirmed it's fixed!

Mine worked fine for over 30 washes but exhibited the same once. I was able to dry the cloth by canceling exiting cycle and a dry only cycle. The machine worked fine again afterwards (5 additional loads so far). I wonder if this works for you guys.
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Last edited by YingTK March 16, 2024 at 04:01 AM.
Joined Oct 2013
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> bubble2 6 Posts
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Boisadog
03-16-2024 at 08:31 PM.
03-16-2024 at 08:31 PM.
Quote from YingTK :
Mine worked fine for over 30 washes but exhibited the same once. I was able to dry the cloth by canceling exiting cycle and a dry only cycle. The machine worked fine again afterwards (5 additional loads so far). I wonder if this works for you guys.
Mine was flawless for 5 weeks then around 3/3 it started never ending the dry cycle. I'm still happy and want it fixed.
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wrong20
03-17-2024 at 01:24 PM.
03-17-2024 at 01:24 PM.
It took Rxo three tries but they finally got us our machine and I really like it. I did the submission for the extra 1 year of warranty (see original post, there is a link where you fill out some information and submit your proof of purchase), waiting to hear from LG whether they accept it for the extra year. Is there any way to turn off the water softener or detergent low warnings?
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JollyMusic447
03-17-2024 at 01:46 PM.
03-17-2024 at 01:46 PM.
Quote from YingTK :
Mine worked fine for over 30 washes but exhibited the same once. I was able to dry the cloth by canceling exiting cycle and a dry only cycle. The machine worked fine again afterwards (5 additional loads so far). I wonder if this works for you guys.
We did 6 loads with drying so far, never worked. It's a washer only currently.
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Joined Mar 2012
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ztbishop1981
03-18-2024 at 11:53 AM.
03-18-2024 at 11:53 AM.
I'm starting to get the endless dry cycles as well....but mine actually does dry.
It kept tacking on time, but eventually got stuck at "4 minutes" and stayed that way for another 6 hours before I shut the machine off in the middle of the night, as it heated up the laundry room to 90 some degrees and was causing my bathroom mirror to rattle. The machine was hot to the touch, and the clothes were bone-dry - so it should not have still been running.

This seems to be happening about 1/3 of the time...the rest of the time the machine runs as it should, and finishes. But I absolutely do NOT trust the machine to run while I'm gone for days. I've been too busy to file a warranty claim but here is an updated list of my issues.

1. Unit shakes and squeaks very loudly
2. (one time) the towels remained stuck to the drum while drying, rather than tumble (leaving them damp and wrinkled). Possibly why towels does not automatically dry by default?
3. Very randomly, the dryer will run all night (until I stop it) and get extremely hot, even tho clothes are dry. It seems to get loud, hot, and vibrate while stuck drying for long periods.
4. The rubber gasket seems to collect a ton of lint, also lint and hair are often on my clothes, especially blankets. My unit is clean; it seems to be the nature of the unit. I honestly wonder if lint is covering the drying sensors.

When it works well, it's great. But it often times does not work well, and makes me sick to my stomach that I spent 2k for the unit and pedestal. The worst part is I had to re-paint my walls up the staircase and run a carpet cleaner, and replace a plank in the laundry floor after the delivery place left a mess. They also shoved 3' of drain hose into the wall until it was in the drain trap, (which the manual says NOT to do).
I plan to request a warranty replacement, but I'd honestly rather refund if there were any easy way to go about it.
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Last edited by ztbishop1981 March 18, 2024 at 11:59 AM.
Joined Apr 2007
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> bubble2 66 Posts
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traderhen
03-18-2024 at 09:00 PM.
03-18-2024 at 09:00 PM.
Quote from ztbishop1981 :
I'm starting to get the endless dry cycles as well....but mine actually does dry.
It kept tacking on time, but eventually got stuck at "4 minutes" and stayed that way for another 6 hours before I shut the machine off in the middle of the night, as it heated up the laundry room to 90 some degrees and was causing my bathroom mirror to rattle. The machine was hot to the touch, and the clothes were bone-dry - so it should not have still been running.

This seems to be happening about 1/3 of the time...the rest of the time the machine runs as it should, and finishes. But I absolutely do NOT trust the machine to run while I'm gone for days. I've been too busy to file a warranty claim but here is an updated list of my issues.

1. Unit shakes and squeaks very loudly
2. (one time) the towels remained stuck to the drum while drying, rather than tumble (leaving them damp and wrinkled). Possibly why towels does not automatically dry by default?
3. Very randomly, the dryer will run all night (until I stop it) and get extremely hot, even tho clothes are dry. It seems to get loud, hot, and vibrate while stuck drying for long periods.
4. The rubber gasket seems to collect a ton of lint, also lint and hair are often on my clothes, especially blankets. My unit is clean; it seems to be the nature of the unit. I honestly wonder if lint is covering the drying sensors.

When it works well, it's great. But it often times does not work well, and makes me sick to my stomach that I spent 2k for the unit and pedestal. The worst part is I had to re-paint my walls up the staircase and run a carpet cleaner, and replace a plank in the laundry floor after the delivery place left a mess. They also shoved 3' of drain hose into the wall until it was in the drain trap, (which the manual says NOT to do).
I plan to request a warranty replacement, but I'd honestly rather refund if there were any easy way to go about it.

Does anyone know where the dry sensor is located. I'm guessing that's what's causing the issue.
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hotlantabraves
03-25-2024 at 08:25 AM.
03-25-2024 at 08:25 AM.
Quote from traderhen :
Does anyone know where the dry sensor is located. I'm guessing that's what's causing the issue.
Were you able to locate the sensor and resolve your issue?
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Joined Jun 2012
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SchnauzerBane
03-31-2024 at 08:34 AM.
03-31-2024 at 08:34 AM.
Quote from hotlantabraves :
Were you able to locate the sensor and resolve your issue?

We bought 2 of these, 1 of them has worked flawlessly right out of the box since day 1 and the other one wouldn't dry sometimes and kept getting stuck indefinitely showing 4 minutes remaining dry time but never actually drying.

I called for warranty service but they were scheduling 1 month out so I decided to research and try some stuff.

Long story short, on the one that was working fine the drain hose was routed like a "N" and the one that wasn't working the drain hose was routed like an "S", I rerouted the drain hose so that they are both "N" and now both machines are working exactly as expected. I couldn't believe something so simple worked but we've ran a dozen loads without issues.
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