It states: " How do I get my trade-in payment?
After your device is processed, you'll receive a credit for the assessed value. If you've paid for your new device in full, the trade-in credit will be refunded to your credit card within two billing cycles. Otherwise, a monthly credit will be applied to your Device Payment Plan in equal parts over the duration of the plan, starting within two billing cycles.
Additional details will be provided in your trade-in email from Assurant."
If your device is paid in full it is supposed to go back to your credit card. I have done 4 of these and on all 4 they credited my Spectrum account, however each time a very short phone call with CS resulted in the credit going to my CC.
If you need a $40 trade-in phone for this deal:
https://www.walmart.com/ip/Straig...243529
If above phone not available, here is a $50 phone for trade-in deal:
https://www.walmart.com/ip/Tracfo.../456429801
WARNING
Make sure to turn it on and see if your phone can activate. Walmart is not properly scanning these phones and trade ins are getting denied because of anti-theft. Buy these phones in store if you can! try to activate online and if error take the whole phone box package to store and have them rescan and reissue back to you or get replacement. check to make sure IMEI of "new" device can be activated online before you leave store
if above can't fix your problem then do the following:
1. Reach out to straight talk CS and ask them to escalate with issuing ticket
2. They will tell you to do the following: Email [email protected] with name, contact number, ticket number (this is created by chat agent) and attach receipt proof and picture of IMEI (I took a picture of the card that has the IMEI and sim card number on it).
3. You should get email about 24-48 hours later that it can now be activated
4. If they ask you to activate with phone plan then buy this $15 plan and give them the PIN and other relevant information they ask for
https://www.target.com/p/tracfone...A-87908383
Takes roughly 15 minutes to come in after purchase to hit email.
5. If they didn't ask to activate on tracfone then visit https://www.straighttal
6. Insert sim if not already in, turn off phone and turn back on. Make a test call. If call won't go through wait 5 minutes. You'll probably get some texts from Tracfone and calling should work. They suggest to turn off and on again if not, but I didn't need to.
$25 at Amazon: (slow shipping)
https://www.amazon.com/TracFone-M...B0C7LNLS9P
Store trade-in is YMMV
- Most stores will uphold the promotion - if not, go to a different store
- Device usually needs to be in stock - some stores will ship if not in stock
- Stock is usually low and sells out fast - may need to try more than once
- Higher storage options are usually not available in stores - only online
- Tax is dependent on state - some charge MSRP, some charge discounted price
- Doing too many trade in in short amount of time might get your account flagged - only online is available then
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A14 $714
A54 $770
S23fe $880
S23+ $994
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I called spectrum today and they said it can take upto 30 days for assurant to grade the trade in phone and we have to wait. I'm a bit concerned about this as return window is just 14 days from when I received the phone and if we return then have to ship the phone which is more riskier.
Please guide what best we can do in this situation as last time Assurant was quick to grade the phone, but this time something is wrong.
I called spectrum today and they said it can take upto 30 days for assurant to grade the trade in phone and we have to wait. I'm a bit concerned about this as return window is just 14 days from when I received the phone and if we return then have to ship the phone which is more riskier.
Please guide what best we can do in this situation as last time Assurant was quick to grade the phone, but this time something is wrong.
Also they never said it would take 30 days to process trade ins, Assurant says in their e-mail that we only have 30 days to get them the trade in. Their side says they should process the trade in typically within 1-2 business days. So they are just straight up lying.
I called spectrum today and they said it can take upto 30 days for assurant to grade the trade in phone and we have to wait. I'm a bit concerned about this as return window is just 14 days from when I received the phone and if we return then have to ship the phone which is more riskier.
Please guide what best we can do in this situation as last time Assurant was quick to grade the phone, but this time something is wrong.
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They didn't do this sale so you can get a S24 for $100.
I called spectrum today and they said it can take upto 30 days for assurant to grade the trade in phone and we have to wait. I'm a bit concerned about this as return window is just 14 days from when I received the phone and if we return then have to ship the phone which is more riskier.
Please guide what best we can do in this situation as last time Assurant was quick to grade the phone, but this time something is wrong.
"Thanks for shipping your device for your Trade-In. As soon as we receive it, we'll send you an email. As a reminder, since your device has shipped, you can no longer cancel your trade-in."
Am I missing something?
FWIW I also did a re-ring and all was well. Device mailed out today.
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