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Post Date | Sold By | Sale Price | Activity |
---|---|---|---|
11/25/23 | Office Depot and OfficeMax | $149.99 |
2 |
Sold By | Sale Price |
---|---|
Office Depot and OfficeMax | $119.99 |
Product Name: | Realspace Radano Mesh High-Back Executive Office Chair, Black, BIFMA Compliant |
Model Number: | HLC3199F1K |
Product SKU: | 9561440 |
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The price is $119.99, but if you spend $125+ you can get a free $25 gift card (I added a pack of $6 tape to get it over the limit):
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$25 Gas Gift Card - Promo Code: 17798439
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You do have to find the gift card and add it to cart in order for it to work!
Cheaper to buy a $120 hcair and replace it every two years.
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Just received hyken today so is this is better I will return and get this
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I just went through the Staples (union & scale) warranty process to replace my seat on the Dexley as the mesh was coming out on one side after 3 years. It was super easy as they just ask for my order number, manufacture date, and confirmed I am under the weight limit and sent me a new seat within 2 days for free.
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Staples warranty is better. I have several Office Depot and Staples chairs for a small office that has lots of chairs.
Staples warranty: 7 years. Quick phone call, they pick up the phone in 2-3 rings. Tell them your order number and the parts you need. Parts ship in 1-2 days, and you get them in 3-4 days after phone call. Very easy process.
Office Depot warranty: 5 years. You call and are on a "forever" hold for like 20-25 minutes. Eventually someone answers the phone. You get transferred a few times, and hope you don't get hung up on and have to start all over again. You finally get someone, and almost have to prove it was a defect and it wasn't your fault for screwing it up. Then you have to email copies of receipts. Then they have to "approve" the defect and agree to send you replacement parts. Then, about 50% of the time the parts are on "backorder" and have to wait many months for parts to arrive.
I just went through the Staples (union & scale) warranty process to replace my seat on the Dexley as the mesh was coming out on one side after 3 years. It was super easy as they just ask for my order number, manufacture date, and confirmed I am under the weight limit and sent me a new seat within 2 days for free.
Apples and Oranges.
I completely agree with your assessment of Staples warranty. Super easy.
However, this thread is for an Office Depot chair. The complete opposite of super easy. More like super nightmare.
Staples warranty: 7 years. Quick phone call, they pick up the phone in 2-3 rings. Tell them your order number and the parts you need. Parts ship in 1-2 days, and you get them in 3-4 days after phone call. Very easy process.
Office Depot warranty: 5 years. You call and are on a "forever" hold for like 20-25 minutes. Eventually someone answers the phone. You get transferred a few times, and hope you don't get hung up on and have to start all over again. You finally get someone, and almost have to prove it was a defect and it wasn't your fault for screwing it up. Then you have to email copies of receipts. Then they have to "approve" the defect and agree to send you replacement parts. Then, about 50% of the time the parts are on "backorder" and have to wait many months for parts to arrive.
I experienced exactly what you are describing on an office max chair whose back got loose and started hitting the support within 1 year of purchase. Back ordered for months and finally sent another one that had the same problem 🤦
Cheaper to buy a $120 hcair and replace it every two years.