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== I see only $99 for activate with carrier?
You have to select it and go to next step to select ATT
== Do I get a new number from ATT for which I need to go to store?
If you don't have/get a number of port then you can. However, the appointment in store does not guarantee the phone is reserved though so they might run out. So if you do a porting instead ship best buy will ship it from another store if your local store runs out.
== Does SSN required for creating a new ATT account
Yes, it is
== Is it a soft pull or hard?
ATT says it's soft pull and that's what many reported. You will need to unfreeze your credit of course
== How do I use a google voice number for port
See https://support.google.
== What to do if I keep getting error about account is not created /application is denied?
Check the poring status att.com/portstatus. Call BB to see if they can help with porting.
== When do I cancel the account?
Preferrably after getting the phone in hand but technically you can cancel it once it's created.
== Do I need to create the ATT account as I will be canceling it anyway.
You want a clean cancellation so that you can dispute any bills in future so do create the account so that you can do all that.
== Do I need to open the phone and put the SIM in.
NO, it's recommended that you don't do it.
== What is the ATT cancellation policy?
From https://www.att.com/wireless/return-policy/
Service Cancellations within 14 Days. You may call us at 800-331-0500 to cancel wireless service. You are responsible for all applicable fees, prorated access charges, taxes, surcharges, or other charges through the termination date. AT&T will refund your activation fee, if any, if service is terminated within 3 days of activation. The charges for service used on the account before the service termination date may be applied against any down payment.
== Do I need to unlock the phone?
The phone is unlocked and will remain so.
== Is ATT going to send me a bill later?
They might but you can quote the policy above to get rid of charges. There is an automated way to get rid of activation (even if the line was active for more than 3 days). When you the bill in app/websote there will be link under activation fee "Don't recognize this fee". Click on it to get rid of that immediately. You will need to chat with CS for other charges.
== How do I cancel the line
Online chat/Phone. If you have to call (if the chat is closed e,g,) they will ask you for the account passcode. This is something you can set up from myATT app or logging into your account.
== When is the ATT account create/activated i.e. from when my clock starts for cacellation?
BB creates the ATT account for you and activates line. It happes right before shipping if you are getting the phone shipped or before they notify you for pickup. You need to cancel with 3 days for no activation fee but the read above to see how you can get rid of activation fee even after 3 days from your bill.
== Can ATT/BB blacklist/disable the phone somehow later?
No they can't. You are also not putting ATT SIM in it. BB is just selling you the phone with a phone plan, once you are out of the store they don't care. ATT can flag you but that's unlikely.
== ATT Tasks me to set passcode which I can't do without a valid phone number?
If you are being asked passcode for cancelling the account and you don't have one and also you can't set one as the 2 factor phone number is not active going to an ATT store is the best course of action. They can send the code to an email and you can cancel the account there.
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Received the phone today and didn't even open the box to put the SIM card in, and used online chat to try to cancel; they told me to call to do it. I called and scheduled an automatic call back. They called back maybe 10 min later and it took about 5 or 6 minutes to run through the cancellation, effective immediately. I confirmed no activation fee or other fees will be charged and I'll get billed for 1 day of service which is like $2.
The AT&T rep said it looks like I brought my own device and didn't get one through them, which I confirmed. So it seems Best Buy and At&t are completely separate when it comes to the phone and Best Buy doesn't pass information about the phone to AT&T, just the info to activate the new line of service/SIM card.
Can you please guide me.
I did the same ,but att rejected my port in saying "details missing invalid".maybe becoz of voicemail PIN.i really didn't find anywhere in the GV settings to create/modify pin.i tried all the google answers but not helpful.
2. I meant website. If ATT does send you a bill you can get tge activation fee voided by clicking on that link as it's immediate. ATT might plug this hole/won't allow you to do it.
Can you please guide me.
I did the same ,but att rejected my port in saying "details missing invalid".maybe becoz of voicemail PIN.i really didn't find anywhere in the GV settings to create/modify pin.i tried all the google answers but not helpful.
Yesterday while placing order, accidentally I entered incorrect GV port number and before I realized it was late.
Picked up order from Best Buy and then when I called for cancellation yesterday night, they were asking for passcode.
When I try to set the passcode, then initially I had problems since I was entering the GV number and code, it was not taking. Then I set passcode by entering incorrect GV number which I entered and could cancel the line.
So you can try if that's the case. So my GV number is still available for next deal.
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I called loyalty number next minute to cancel the service. It worked.
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Indeed, it is risky because I discovered that you can only receive the 2FA code with active AT&T service. It doesn't matter if you still can receive texts on that number. If the number port was not successful to AT&T or you provided an invalid number for port, you may get stuck with unable to cancel the account because of inability to receive the 2FA code on an active AT&T line. There is a solution to this, which the customer service agent was able to help me with.
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