Get Out of your AT&T Unlimited plan YMMV No Fees

Ok was waiting to post this until I got it to work. I had seen previous deals like this previously for other carriers but now I saw it for AT&T

I had 4 lines, 3 iPhone14 Pro Max, and one iPhone15 pro max all on installment plans

Due to a price increase of .99 per line I read the below

Cancel your service
We hate to see you leave, but we understand you may want to cancel your wireless service. Give us a call at 800.331.0500 so we can help you review your account and discuss your options.
Have an installment plan on one of your devices?
You can:
Pay off the remaining installment plan balance and keep your device. or

Call us at 800.331.0500 to return your device and waive any remaining installment balance. You have until July 31, 2024, to return your device and get your installment balance waived.

I contacted customer service confirmed the deal , got my new service with my new provider , ported my numbers out , AT&T sent me USPS Prepaid Labels and I sent my phones in. They confirmed receiving them . (Keep copies of everything just in case)

Now the hiccup. I was charged a little over 3K on my credit card ( I have automatic payments setup) because they did not apply the above credits to my phones when I returned them. However A few calls to the retention department showing them the web page and I was escalated ICU Dept ( no idea who that was or what it stands for.) and within a few hours they had credited me the amount back to my credit card.

YMMV of course but it's doable and I was able to get rid of AT&T.

https://www.att.com/support/artic...000098770/