Certified - Refurbished: The item is in pristine, like-new condition. It has been professionally inspected, cleaned, and refurbished by the manufacturer or a manufacturer-approved vendor to meet manufacturer specifications. The item will be in new packaging with original or new accessories
No sir. I have played this game with Dyson enough that I know how it works. Call again and just keep repeating that it's unacceptable, and if they don't have "refurbished" stock to send you then they are obligated to send you a new one to honor the warranty.
the canister on my v15 cracked and they played the "out of stock" game for a couple weeks. I finally said this is outrageous, I have a warranty and if you can't send a canister then you better send a brand new vacuum. And they did.
Oh good my time to shine. Ours just died, won't turn on, went through the atrocious customer service Dyson supplies, and they can't honor the warranty because they "have no replacement stock.". They will notify me when they get stock to replace my paperweight.
Trash company with trashy products. Go buy the shark one.
Everyone saying they're too expensive, yes they are if they break like this. It does blow harder and hotter than any other normal one I've used in my life though.
But seriously fark Dyson.
Quick edit, the part of their email that has me wondering how long before I should contact my state AG:
"Upon checking we see that for exchange machine is out of stock with no estimate on when it will be restocked. Our team is working diligently to secure new stock. We truly apologize for the delay. However, we have notified your account so that you will receive an email as soon as new stock is secured.
We request you to contact us when you receive the notification so that we can replace the item and resolve the issue. "
You are better off buying from Walmart and paying for the 3 or 4 year warranty.
If you receive a unit that is not like new, Walmarts easy return policy is your friend.
The Walmart warranty pays you with a Walmart gift card, so they are very lenient on claims. YMMV. Do not buy the product and the warranty at the same time. Buy the warranty after you verified condition.
Steps, buy the product first from Walmart. If it is in perfect condition keep it and buy the extended warranty.
(I bought a Deal from this seller. The unit smelled like it was used for dog grooming. The seller fights returns hard. I had to file an item not as described case, which was decided in 15 seconds in my favor. Ebay is well aware this seller's prior bad acts. ie Selling grade C items as grade A. The grade is posted on the side of the box. Yes you can get a unit in perfect condition, returned for buyers remorse)
If you buy from Walmart or this seller, the box will be shipped by Dyson.
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This is Dyson on ebay. My wife's dryer dies every 3-4 years (right out of warranty). This is a great replacement with the 2 year warranty!
Seriously? My wife's current loud @$$ dryer is still going strong after 13 years. I'm still wondering if its worth it or not. Wife wants but just disappointed with the longevity. Great vacuums, I guess they were meant to suck only. 🤔
Our community has rated this post as helpful. If you agree, why not thank Zude
03-21-2024 at 07:43 AM.
Oh good my time to shine. Ours just died, won't turn on, went through the atrocious customer service Dyson supplies, and they can't honor the warranty because they "have no replacement stock.". They will notify me when they get stock to replace my paperweight.
Trash company with trashy products. Go buy the shark one.
Everyone saying they're too expensive, yes they are if they break like this. It does blow harder and hotter than any other normal one I've used in my life though.
But seriously fark Dyson.
Quick edit, the part of their email that has me wondering how long before I should contact my state AG:
"Upon checking we see that for exchange machine is out of stock with no estimate on when it will be restocked. Our team is working diligently to secure new stock. We truly apologize for the delay. However, we have notified your account so that you will receive an email as soon as new stock is secured.
We request you to contact us when you receive the notification so that we can replace the item and resolve the issue. "
Oh good my time to shine. Ours just died, won't turn on, went through the atrocious customer service Dyson supplies, and they can't honor the warranty because they "have no replacement stock.". They will notify me when they get stock to replace my paperweight.
Trash company with trashy products. Go buy the shark one.
Everyone saying they're too expensive, yes they are if they break like this. It does blow harder and hotter than any other normal one I've used in my life though.
But seriously fark Dyson.
Quick edit, the part of their email that has me wondering how long before I should contact my state AG:
"Upon checking we see that for exchange machine is out of stock with no estimate on when it will be restocked. Our team is working diligently to secure new stock. We truly apologize for the delay. However, we have notified your account so that you will receive an email as soon as new stock is secured.
We request you to contact us when you receive the notification so that we can replace the item and resolve the issue. "
No sir. I have played this game with Dyson enough that I know how it works. Call again and just keep repeating that it's unacceptable, and if they don't have "refurbished" stock to send you then they are obligated to send you a new one to honor the warranty.
the canister on my v15 cracked and they played the "out of stock" game for a couple weeks. I finally said this is outrageous, I have a warranty and if you can't send a canister then you better send a brand new vacuum. And they did.
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the canister on my v15 cracked and they played the "out of stock" game for a couple weeks. I finally said this is outrageous, I have a warranty and if you can't send a canister then you better send a brand new vacuum. And they did.
Trash company with trashy products. Go buy the shark one.
Everyone saying they're too expensive, yes they are if they break like this. It does blow harder and hotter than any other normal one I've used in my life though.
But seriously fark Dyson.
Quick edit, the part of their email that has me wondering how long before I should contact my state AG:
"Upon checking we see that for exchange machine is out of stock with no estimate on when it will be restocked. Our team is working diligently to secure new stock. We truly apologize for the delay. However, we have notified your account so that you will receive an email as soon as new stock is secured.
We request you to contact us when you receive the notification so that we can replace the item and resolve the issue. "
If you receive a unit that is not like new, Walmarts easy return policy is your friend.
The Walmart warranty pays you with a Walmart gift card, so they are very lenient on claims. YMMV. Do not buy the product and the warranty at the same time. Buy the warranty after you verified condition.
Steps, buy the product first from Walmart. If it is in perfect condition keep it and buy the extended warranty.
(I bought a Deal from this seller. The unit smelled like it was used for dog grooming. The seller fights returns hard. I had to file an item not as described case, which was decided in 15 seconds in my favor. Ebay is well aware this seller's prior bad acts. ie Selling grade C items as grade A. The grade is posted on the side of the box. Yes you can get a unit in perfect condition, returned for buyers remorse)
If you buy from Walmart or this seller, the box will be shipped by Dyson.
Sign up for a Slickdeals account to remove this ad.
Iron / Fuchsia
https://www.walmart.com/ip/2981526413
Vinca Blue / Rose
https://www.dyson.com/outlet/refu...blue-rose1
Iron / Fuchsia
https://www.walmart.com/ip/2981526413
Vinca Blue / Rose
https://www.dyson.com/outlet/refu...blue-rose1
FYI those stores only list a 1-year warranty while the Ebay store lists 2-years
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My wife was gifted one. As far as I can tell, it has a heating element and a fan that blows that heat out the end of it... Exactly like the others do.
Our community has rated this post as helpful. If you agree, why not thank Zude
Trash company with trashy products. Go buy the shark one.
Everyone saying they're too expensive, yes they are if they break like this. It does blow harder and hotter than any other normal one I've used in my life though.
But seriously fark Dyson.
Quick edit, the part of their email that has me wondering how long before I should contact my state AG:
"Upon checking we see that for exchange machine is out of stock with no estimate on when it will be restocked. Our team is working diligently to secure new stock. We truly apologize for the delay. However, we have notified your account so that you will receive an email as soon as new stock is secured.
We request you to contact us when you receive the notification so that we can replace the item and resolve the issue. "
Trash company with trashy products. Go buy the shark one.
Everyone saying they're too expensive, yes they are if they break like this. It does blow harder and hotter than any other normal one I've used in my life though.
But seriously fark Dyson.
Quick edit, the part of their email that has me wondering how long before I should contact my state AG:
"Upon checking we see that for exchange machine is out of stock with no estimate on when it will be restocked. Our team is working diligently to secure new stock. We truly apologize for the delay. However, we have notified your account so that you will receive an email as soon as new stock is secured.
We request you to contact us when you receive the notification so that we can replace the item and resolve the issue. "
No sir. I have played this game with Dyson enough that I know how it works. Call again and just keep repeating that it's unacceptable, and if they don't have "refurbished" stock to send you then they are obligated to send you a new one to honor the warranty.
the canister on my v15 cracked and they played the "out of stock" game for a couple weeks. I finally said this is outrageous, I have a warranty and if you can't send a canister then you better send a brand new vacuum. And they did.
We have had a refurbished unit for a good number of years. I think at least 5 years, if not 6