No sir. I have played this game with Dyson enough that I know how it works. Call again and just keep repeating that it's unacceptable, and if they don't have "refurbished" stock to send you then they are obligated to send you a new one to honor the warranty.
the canister on my v15 cracked and they played the "out of stock" game for a couple weeks. I finally said this is outrageous, I have a warranty and if you can't send a canister then you better send a brand new vacuum. And they did.
Oh good my time to shine. Ours just died, won't turn on, went through the atrocious customer service Dyson supplies, and they can't honor the warranty because they "have no replacement stock.". They will notify me when they get stock to replace my paperweight.
Trash company with trashy products. Go buy the shark one.
Everyone saying they're too expensive, yes they are if they break like this. It does blow harder and hotter than any other normal one I've used in my life though.
But seriously fark Dyson.
Quick edit, the part of their email that has me wondering how long before I should contact my state AG:
"Upon checking we see that for exchange machine is out of stock with no estimate on when it will be restocked. Our team is working diligently to secure new stock. We truly apologize for the delay. However, we have notified your account so that you will receive an email as soon as new stock is secured.
We request you to contact us when you receive the notification so that we can replace the item and resolve the issue. "
You are better off buying from Walmart and paying for the 3 or 4 year warranty.
If you receive a unit that is not like new, Walmarts easy return policy is your friend.
The Walmart warranty pays you with a Walmart gift card, so they are very lenient on claims. YMMV. Do not buy the product and the warranty at the same time. Buy the warranty after you verified condition.
Steps, buy the product first from Walmart. If it is in perfect condition keep it and buy the extended warranty.
(I bought a Deal from this seller. The unit smelled like it was used for dog grooming. The seller fights returns hard. I had to file an item not as described case, which was decided in 15 seconds in my favor. Ebay is well aware this seller's prior bad acts. ie Selling grade C items as grade A. The grade is posted on the side of the box. Yes you can get a unit in perfect condition, returned for buyers remorse)
If you buy from Walmart or this seller, the box will be shipped by Dyson.
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FYI those stores only list a 1-year warranty while the Ebay store lists 2-years
You are better off buying from Walmart and paying for the 3 or 4 year warranty.
If you receive a unit that is not like new, Walmarts easy return policy is your friend.
The Walmart warranty pays you with a Walmart gift card, so they are very lenient on claims. YMMV. Do not buy the product and the warranty at the same time. Buy the warranty after you verified condition.
Steps, buy the product first from Walmart. If it is in perfect condition keep it and buy the extended warranty.
(I bought a Deal from this seller. The unit smelled like it was used for dog grooming. The seller fights returns hard. I had to file an item not as described case, which was decided in 15 seconds in my favor. Ebay is well aware this seller's prior bad acts. ie Selling grade C items as grade A. The grade is posted on the side of the box. Yes you can get a unit in perfect condition, returned for buyers remorse)
If you buy from Walmart or this seller, the box will be shipped by Dyson.
My wife was gifted one. As far as I can tell, it has a heating element and a fan that blows that heat out the end of it... Exactly like the others do.
I mean can't you say this about every product? I play a lot of soccer and only use high-end balls, because I've played enough to feel the quality difference. I'm sure a novice wouldn't care or need to spend $100 on a ball, but I do. On the flip side, I like to golf but I'm not good at it, so I don't use Pro V1s.
You can debate your personal value of it or whether it costs too much, but from the reviews I've read for people using these each day, it's a pretty good product.
You are better off buying from Walmart and paying for the 3 or 4 year warranty.
If you receive a unit that is not like new, Walmarts easy return policy is your friend.
The Walmart warranty pays you with a Walmart gift card, so they are very lenient on claims. YMMV. Do not buy the product and the warranty at the same time. Buy the warranty after you verified condition.
Steps, buy the product first from Walmart. If it is in perfect condition keep it and buy the extended warranty.
(I bought a Deal from this seller. The unit smelled like it was used for dog grooming. The seller fights returns hard. I had to file an item not as described case, which was decided in 15 seconds in my favor. Ebay is well aware this seller prior bad acts. Yes you can get a unit in perfect condition, returned for buyers remorse)
so you can decide to buy extended warranty after purchase?
so you can decide to buy extended warranty after purchase?
Yes, the key is to get a Grade A item in perfect condition. Then buy the Walmart warranty. If the item breaks at 10 months, wait a couple of months and then file a claim on the Walmart warranty.
If you carefully read the ad, the Seller is just broker like Walmart. His business is dysonstore (99551)
OP has posted the link if you want to buy directly from Dyson
Once again, many have gotten a deal they were happy with from this Seller. However, it is also possible to get a lower grade item that you will have to fight hard to return.
I've also dealt with one that broke within the warranty period. Dyson had me drive 30 minutes to a storefront repair facility where they told me they don't repair, just replace, and since none were in stock they just ordered me a new one shipped to my home address and kept the broken one. The warranty was not extended on the replacement, it maintained the original warranty end date.
If you get this, make sure the reset switch on the plug is firm and works correctly. The first one we got seemed a bit loose from day 1 until eventually it just stopped clicking down, so the unit wouldn't power on.
I will say, the gf loves it, loves all the attachments, and does say it is far better than a normal/cheap dryer because it works faster without overheating her hair. It's also much quieter than a normal hair dryer. It's a good product, but reliability is very suspect.
No sir. I have played this game with Dyson enough that I know how it works. Call again and just keep repeating that it's unacceptable, and if they don't have "refurbished" stock to send you then they are obligated to send you a new one to honor the warranty.
the canister on my v15 cracked and they played the "out of stock" game for a couple weeks. I finally said this is outrageous, I have a warranty and if you can't send a canister then you better send a brand new vacuum. And they did.
Whelp, looks like I'm on the warpath again then. Thanks for the info! Mine was originally brand new with a longer warranty than is on the refurbished one here from eBay.
It should be a crime to charge over $200 for a hair dryer
The same can be said about anything. Those who know, know this is a great hairdryer that saves a ton of time. This is a good price for a refurb with all the accessories. Most of the time these fail because the user does not clean the filter located at the bottom of the handle. I'm sure it's a quick repair for Dyson because people fail to read instructions.
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the canister on my v15 cracked and they played the "out of stock" game for a couple weeks. I finally said this is outrageous, I have a warranty and if you can't send a canister then you better send a brand new vacuum. And they did.
Trash company with trashy products. Go buy the shark one.
Everyone saying they're too expensive, yes they are if they break like this. It does blow harder and hotter than any other normal one I've used in my life though.
But seriously fark Dyson.
Quick edit, the part of their email that has me wondering how long before I should contact my state AG:
"Upon checking we see that for exchange machine is out of stock with no estimate on when it will be restocked. Our team is working diligently to secure new stock. We truly apologize for the delay. However, we have notified your account so that you will receive an email as soon as new stock is secured.
We request you to contact us when you receive the notification so that we can replace the item and resolve the issue. "
If you receive a unit that is not like new, Walmarts easy return policy is your friend.
The Walmart warranty pays you with a Walmart gift card, so they are very lenient on claims. YMMV. Do not buy the product and the warranty at the same time. Buy the warranty after you verified condition.
Steps, buy the product first from Walmart. If it is in perfect condition keep it and buy the extended warranty.
(I bought a Deal from this seller. The unit smelled like it was used for dog grooming. The seller fights returns hard. I had to file an item not as described case, which was decided in 15 seconds in my favor. Ebay is well aware this seller's prior bad acts. ie Selling grade C items as grade A. The grade is posted on the side of the box. Yes you can get a unit in perfect condition, returned for buyers remorse)
If you buy from Walmart or this seller, the box will be shipped by Dyson.
Sign up for a Slickdeals account to remove this ad.
You are better off buying from Walmart and paying for the 3 or 4 year warranty.
If you receive a unit that is not like new, Walmarts easy return policy is your friend.
The Walmart warranty pays you with a Walmart gift card, so they are very lenient on claims. YMMV. Do not buy the product and the warranty at the same time. Buy the warranty after you verified condition.
Steps, buy the product first from Walmart. If it is in perfect condition keep it and buy the extended warranty.
(I bought a Deal from this seller. The unit smelled like it was used for dog grooming. The seller fights returns hard. I had to file an item not as described case, which was decided in 15 seconds in my favor. Ebay is well aware this seller's prior bad acts. ie Selling grade C items as grade A. The grade is posted on the side of the box. Yes you can get a unit in perfect condition, returned for buyers remorse)
If you buy from Walmart or this seller, the box will be shipped by Dyson.
You can debate your personal value of it or whether it costs too much, but from the reviews I've read for people using these each day, it's a pretty good product.
If you receive a unit that is not like new, Walmarts easy return policy is your friend.
The Walmart warranty pays you with a Walmart gift card, so they are very lenient on claims. YMMV. Do not buy the product and the warranty at the same time. Buy the warranty after you verified condition.
Steps, buy the product first from Walmart. If it is in perfect condition keep it and buy the extended warranty.
(I bought a Deal from this seller. The unit smelled like it was used for dog grooming. The seller fights returns hard. I had to file an item not as described case, which was decided in 15 seconds in my favor. Ebay is well aware this seller prior bad acts. Yes you can get a unit in perfect condition, returned for buyers remorse)
If you carefully read the ad, the Seller is just broker like Walmart. His business is dysonstore (99551)
OP has posted the link if you want to buy directly from Dyson
Once again, many have gotten a deal they were happy with from this Seller. However, it is also possible to get a lower grade item that you will have to fight hard to return.
Check the sellers negative feedback, it's comical
If you get this, make sure the reset switch on the plug is firm and works correctly. The first one we got seemed a bit loose from day 1 until eventually it just stopped clicking down, so the unit wouldn't power on.
I will say, the gf loves it, loves all the attachments, and does say it is far better than a normal/cheap dryer because it works faster without overheating her hair. It's also much quieter than a normal hair dryer. It's a good product, but reliability is very suspect.
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the canister on my v15 cracked and they played the "out of stock" game for a couple weeks. I finally said this is outrageous, I have a warranty and if you can't send a canister then you better send a brand new vacuum. And they did.
Sign up for a Slickdeals account to remove this ad.