No sir. I have played this game with Dyson enough that I know how it works. Call again and just keep repeating that it's unacceptable, and if they don't have "refurbished" stock to send you then they are obligated to send you a new one to honor the warranty.
the canister on my v15 cracked and they played the "out of stock" game for a couple weeks. I finally said this is outrageous, I have a warranty and if you can't send a canister then you better send a brand new vacuum. And they did.
Oh good my time to shine. Ours just died, won't turn on, went through the atrocious customer service Dyson supplies, and they can't honor the warranty because they "have no replacement stock.". They will notify me when they get stock to replace my paperweight.
Trash company with trashy products. Go buy the shark one.
Everyone saying they're too expensive, yes they are if they break like this. It does blow harder and hotter than any other normal one I've used in my life though.
But seriously fark Dyson.
Quick edit, the part of their email that has me wondering how long before I should contact my state AG:
"Upon checking we see that for exchange machine is out of stock with no estimate on when it will be restocked. Our team is working diligently to secure new stock. We truly apologize for the delay. However, we have notified your account so that you will receive an email as soon as new stock is secured.
We request you to contact us when you receive the notification so that we can replace the item and resolve the issue. "
You are better off buying from Walmart and paying for the 3 or 4 year warranty.
If you receive a unit that is not like new, Walmarts easy return policy is your friend.
The Walmart warranty pays you with a Walmart gift card, so they are very lenient on claims. YMMV. Do not buy the product and the warranty at the same time. Buy the warranty after you verified condition.
Steps, buy the product first from Walmart. If it is in perfect condition keep it and buy the extended warranty.
(I bought a Deal from this seller. The unit smelled like it was used for dog grooming. The seller fights returns hard. I had to file an item not as described case, which was decided in 15 seconds in my favor. Ebay is well aware this seller's prior bad acts. ie Selling grade C items as grade A. The grade is posted on the side of the box. Yes you can get a unit in perfect condition, returned for buyers remorse)
If you buy from Walmart or this seller, the box will be shipped by Dyson.
Sign up for a Slickdeals account to remove this ad.
this is one of the best hair dryer on the market. I haven't had one that blows as good and as hot as this. I've had mine for 4 years now no problem.
I have one to I also have a $13 hair dryer and they both perform about the same but for the extra $270 I spent on the Dyson I get a 3% increase in warm air
If true, why not just drop $400 on the blow dryer from Costco and just return it when it breaks down?
I don't really have a Costco close enough for me to be dealing with all of that. I actually have had one Dyson warranty replacement -- that one is the one that just died.
That's a pretty high failure rate for something like a hair dryer. Maybe not cleaning out the dust filter often enough?
She cleans it at least once a week because that's how the first one died. But these things don't have the best reliability when you use them as much as she does.
Yes, the key is to get a Grade A item in perfect condition. Then buy the Walmart warranty. If the item breaks at 10 months, wait a couple of months and then file a claim on the Walmart warranty.
If you carefully read the ad, the Seller is just broker like Walmart. His business is dysonstore (99551)
OP has posted the link if you want to buy directly from Dyson
Once again, many have gotten a deal they were happy with from this Seller. However, it is also possible to get a lower grade item that you will have to fight hard to return.
Check the sellers negative feedback, it's comical
Just received my order today - can you let me know how to add the warranty after completing the initial order?
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the canister on my v15 cracked and they played the "out of stock" game for a couple weeks. I finally said this is outrageous, I have a warranty and if you can't send a canister then you better send a brand new vacuum. And they did.
Trash company with trashy products. Go buy the shark one.
Everyone saying they're too expensive, yes they are if they break like this. It does blow harder and hotter than any other normal one I've used in my life though.
But seriously fark Dyson.
Quick edit, the part of their email that has me wondering how long before I should contact my state AG:
"Upon checking we see that for exchange machine is out of stock with no estimate on when it will be restocked. Our team is working diligently to secure new stock. We truly apologize for the delay. However, we have notified your account so that you will receive an email as soon as new stock is secured.
We request you to contact us when you receive the notification so that we can replace the item and resolve the issue. "
If you receive a unit that is not like new, Walmarts easy return policy is your friend.
The Walmart warranty pays you with a Walmart gift card, so they are very lenient on claims. YMMV. Do not buy the product and the warranty at the same time. Buy the warranty after you verified condition.
Steps, buy the product first from Walmart. If it is in perfect condition keep it and buy the extended warranty.
(I bought a Deal from this seller. The unit smelled like it was used for dog grooming. The seller fights returns hard. I had to file an item not as described case, which was decided in 15 seconds in my favor. Ebay is well aware this seller's prior bad acts. ie Selling grade C items as grade A. The grade is posted on the side of the box. Yes you can get a unit in perfect condition, returned for buyers remorse)
If you buy from Walmart or this seller, the box will be shipped by Dyson.
Sign up for a Slickdeals account to remove this ad.
I have one to I also have a $13 hair dryer and they both perform about the same but for the extra $270 I spent on the Dyson I get a 3% increase in warm air
Bro this is SlickDeals
He did say good deal!
Sign up for a Slickdeals account to remove this ad.
https://www.ebay.com/itm/27612205...medi
If you carefully read the ad, the Seller is just broker like Walmart. His business is dysonstore (99551)
OP has posted the link if you want to buy directly from Dyson
Once again, many have gotten a deal they were happy with from this Seller. However, it is also possible to get a lower grade item that you will have to fight hard to return.
Check the sellers negative feedback, it's comical