Dell Refurbished Laptop and Desktop Deals Still Active $230

Medic311

Apr 1, 2024 2:46 PM

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Joined Oct 2010

Medic311Apr 1, 2024 2:46 PM

30.3K Comments

For anyone buying the Latitudes recently, how has your luck been getting actually Grade A machines accurately described?

The stories about people receiving blatantly Grade B or even C condition equipment is off putting to be honest. I even saw some people received machines without SSDs, missing memory, or operating systems not even installed. Doesn't instill much confidence to be honest

RicFlair

Apr 1, 2024 2:50 PM

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Joined Jan 2006

RicFlairApr 1, 2024 2:50 PM

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Quote from Medic311

:

For anyone buying the Latitudes recently, how has your luck been getting actually Grade A machines accurately described?

The stories about people receiving blatantly Grade B or even C condition equipment is off putting to be honest. I even saw some people received machines without SSDs, missing memory, or operating systems not even installed. Doesn't instill much confidence to be honest

It's a crap shoot with laptops.

Medic311

Apr 1, 2024 2:58 PM

30.3K Comments

Joined Oct 2010

Medic311Apr 1, 2024 2:58 PM

30.3K Comments

Quote from RicFlair

:

It's a crap shoot with laptops.

That's what it seems like. Why don't these guys just accurately describe the machines instead of lie. There is still a market for Grade B laptops, and of course they would need to adjust the price accordingly.

fis

Pro

Apr 1, 2024 3:08 PM

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Joined Mar 2008

fis

Pro

Apr 1, 2024 3:08 PM

3K Comments

I need a new desktop but nothing newer than 4 years old here. Oof.

RicFlair

Apr 1, 2024 3:09 PM

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Joined Jan 2006

RicFlairApr 1, 2024 3:09 PM

1.4K Comments

Quote from Medic311

:

That's what it seems like. Why don't these guys just accurately describe the machines instead of lie. There is still a market for Grade B laptops, and of course they would need to adjust the price accordingly.

Sadly, it's not the Dell outlet of old where there appeared to be some pride in their work. Now everything is off lease, abused product where before they were just customer returns or canceled orders where the protective film was still on screens etc.
The last grade "A" laptop that I bought was very clean but the hinges got loose real fast.
Just keep expectations low and be prepared to return if not satisfied. Even this title is sort of wrong, Last week I saw a bunch of supposed grade "A" laptops for $169. I don't need and don't care to gamble where years ago I would buy one just to have it in stock if someone was looking. Their loss.
Good Luck!

LavenderPickle7682

Apr 1, 2024 3:33 PM

5.2K Comments

Joined Sep 2019

LavenderPickle7682Apr 1, 2024 3:33 PM

5.2K Comments

Quote from Medic311

:

For anyone buying the Latitudes recently, how has your luck been getting actually Grade A machines accurately described?

The stories about people receiving blatantly Grade B or even C condition equipment is off putting to be honest. I even saw some people received machines without SSDs, missing memory, or operating systems not even installed. Doesn't instill much confidence to be honest

There's a few people on here who put down these Dell refurb deals every single time they come up. Lots of noise.

I've bought 4x machines from them. And although they're clearly used, they're perfectly fine and more than acceptable for the price point and agreed-upon quality level.

Simply put, like ANY other item -- if you get something that's not as described, contact their customer service. Be kind, be clear, be direct with the issue. Document your interactions with them, and if they don't resolve it for you after multiple genuine good-faith attempts, reach out to your Credit Card provider. You're literally PAYING for this protection.

3

jrinco11

Apr 1, 2024 3:34 PM

3.5K Comments

Joined Jul 2003

jrinco11Apr 1, 2024 3:34 PM

3.5K Comments

Quote from RicFlair

:

Sadly, it's not the Dell outlet of old where there appeared to be some pride in their work. Now everything is off lease, abused product where before they were just customer returns or canceled orders where the protective film was still on screens etc.
The last grade "A" laptop that I bought was very clean but the hinges got loose real fast.
Just keep expectations low and be prepared to return if not satisfied. Even this title is sort of wrong, Last week I saw a bunch of supposed grade "A" laptops for $169. I don't need and don't care to gamble where years ago I would buy one just to have it in stock if someone was looking. Their loss.
Good Luck!

Just to clarify, this isn't Dell outlet but instead dellrefurbished.com, which are different entities. Dell refurbished are off lease machines, which from my experience are generally more obviously used than what is stocked in the Dell outlet

rentown

Apr 1, 2024 3:59 PM

331 Comments

Joined Feb 2007

rentownApr 1, 2024 3:59 PM

331 Comments

Quote from Medic311

:

For anyone buying the Latitudes recently, how has your luck been getting actually Grade A machines accurately described?

The stories about people receiving blatantly Grade B or even C condition equipment is off putting to be honest. I even saw some people received machines without SSDs, missing memory, or operating systems not even installed. Doesn't instill much confidence to be honest

i received with half the ssd that it was showing on my purchase. and there was another one that was so hot that the plastic from o. the side of the keyboard started to melt so i had to turn off in a hurry

Medic311

Apr 1, 2024 4:09 PM

30.3K Comments

Joined Oct 2010

Medic311Apr 1, 2024 4:09 PM

30.3K Comments

Quote from rentown

:

i received with half the ssd that it was showing on my purchase. and there was another one that was so hot that the plastic from o. the side of the keyboard started to melt so i had to turn off in a hurry

Whoa!

How did Customer Service handle the issues?

So-Many-Deals

Apr 1, 2024 4:19 PM

1.8K Comments

Joined Apr 2006

So-Many-DealsApr 1, 2024 4:19 PM

1.8K Comments

Quote from fis

:

I need a new desktop but nothing newer than 4 years old here. Oof.

We might think that new desktops and laptops that come off-lease from large govt & corporate owners get refurbished quickly, but I think (from a lot of experience with FedEx Recycling) that there's a significant backlog.

These places might dump 50-500 units to Dell Financing, who then ship it all directly to FedEx Recycling. They might only have 5-10 technicians.

That's unfortunate because newer tech is always coming out. I wouldn't be surprised if there are some units in their warehouse that have been there for 6-12+ months.

Like all FedEx Recycling deals, it's NOT a rush buy because their 40-50% off "deals" always return in a few days or a couple weeks. No one buys them at regular price.

SD promotes their individual models in separate threads, like posting each individual item in a Costco flyer.

1

So-Many-Deals

Apr 1, 2024 4:22 PM

1.8K Comments

Joined Apr 2006

So-Many-DealsApr 1, 2024 4:22 PM

1.8K Comments

Quote from jrinco11

:

Just to clarify, this isn't Dell outlet but instead dellrefurbished.com, which are different entities. Dell refurbished are off lease machines, which from my experience are generally more obviously used than what is stocked in the Dell outlet

FedEx Recycling definitely wins from that confusion. Whereas Dell and Dell Outlet might have the longer-term best-interests of the customer in mind, a third-party has one mission: clear out units quickly with as little overhead as possible.

1

LavenderPickle7682

Apr 1, 2024 4:31 PM

5.2K Comments

Joined Sep 2019

LavenderPickle7682Apr 1, 2024 4:31 PM

5.2K Comments

Quote from So-Many-Deals

:

FedEx Recycling definitely wins from that confusion. Whereas Dell and Dell Outlet might have the longer-term best-interests of the customer in mind, a third-party has one mission: clear out units quickly with as little overhead as possible.

...you just described "Capitalism". It's not unique to this business.

gbullard94

Dec 23, 2024 11:03 PM

40 Comments

Joined May 2006

gbullard94Dec 23, 2024 11:03 PM

40 Comments

.....

muthukumaran.1234

Oct 17, 2025 2:10 AM

243 Comments

Joined Aug 2015

muthukumaran.1234Oct 17, 2025 2:10 AM

243 Comments

They have certainly gone downhill...even with the best of the units in grade A you need to replace the batteries...which for original dell battery costs another 100 odd bucks...previously they used to provide replacement battery for the drained one....with my last Dell Precision 3551 they didn't & instead only gave small refund credit even though clearly the battery didn't last even an hour...I used an after market replacement which isn't much better than depleted original..

Dell Refurbished Laptop and Desktop Deals Still Active $230

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