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MY2020 with no active sub:
" Sorry, your radio is not eligible for that offer."
We're talking a subscription service and the methods of which to cancel (in California). Nobody is talking about downtime, technical issues, or otherwise. I've also included the verbage for renewals (again, in California).
Might I suggest re-reading everything again...?
Plus each time you try to cancel they will throw promotions at you. So instead of the customer hitting cancel they can try to at least get some money from them.
Chatted with agent saying give me the $3 deal or cancel. Agent said they would "honor the deal" and switched instantly. Hope process took ~5 minutes. Thanks OP!
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Chatted with agent saying give me the $3 deal or cancel. Agent said they would "honor the deal" and switched instantly. Hope process took ~5 minutes. Thanks OP!
Opened a chat with them when trying to cancel online to get the deal and it went like this:
"Upon checking I see that you are eligible to get a promotion at a very low price and for you to justify your usage
Instead of paying the standard rate of $29.12 for the Platinum Plan, I can give it to you for only:
*$8.99 plus fees and taxes per month good for 12 months,
*With bundled streaming.
*That's 62% discount from its standard price!
Let me send the monthly breakdown for this.
Subscription Fees
$8.99
US Music Royalty Fee
$1.92
TOTAL
$10.91"
No thank you.
"Instead of paying the standard rate for the Music and Entertainment Plan, I can still give it to you for only:
*$5.99 plus fees and taxes per month good for 12 months,
*With bundled streaming.
*That's 68% discount from its standard price!
Subscription Fees
$5.99
US Music Royalty Fee
$1.28
TOTAL
$7.27"
No thank you.
"Instead of paying the standard rate of $23.05 for the Music and Entertainment
Plan, I can give it to you for only:
*$4.99 plus fees and taxes per month good for 12 months,
*With bundled streaming.
*That's 73% discount from its standard price!
Subscription Fees
$4.99
US Music Royalty Fee
$1.07
TOTAL
$6.06
That is our best rate promotion!"
No thank you. Your best rate is $2.99 a month for 36 months.
"Let me check on this."
Sure thing
"Instead of paying the standard rate of $30.57, I can give you the Music and Entertainment Plan for only:
*$3.99 plus fees and taxes per month good for 12 months,
*With bundled streaming.
*That's 78% discount from its standard price!
Subscription Fees
$3.99
US Music Royalty Fee
$0.85
TOTAL
$4.84"
Promo MCP299FOR36SELECT is $2.99
"Hi FUZB0 , let me give you the said promotion, please stay connected.
To complete the changes, I will be sending you the terms and conditions in a series of messages. Please read through it and let me know if you agree."
Sure, I'll review the terms.
"Let's go over the details. The 36 months SiriusXM Music & Entertainment
Promotional plan you chose starts on April 12, 2024 and comes to $3.63 per month for the initial 36 months period, which includes fees and taxes.
Subscription fees for Audio plans are non-refundable.
Your service will end on April 12, 2027.
You may cancel at any time to stop future renewals by calling us at 866-
635-2349 or through online means described in our customer agreement.
Your Customer Agreement, including the refund policy, can be found on our website at: siriusxm.com or you can request a copy at any time by phone.
Important notifications about your subscription will be sent by email. If there is an email address on your account, a confirmation of this transaction will be sent to that address within 5 days.
Do you accept these terms?
And may I have your permission to charge your card ending in XXXX for future charges?
Please let me know if you agree on the terms above."
Yes thank you.
I chatted with the rep online, and stated I wanted this exact promo. He said he will look into offers, and quoted me a plan for $5.99/month (plus fees/taxes) , and I said.... no I want the $2.99/month, and even said it's on their official website.
He responded he will give me As a one time courtesy, the $2.99/month rate.
So Long story short, say you want this plan, and don't give in to them trying to upsell you. If the 2016 or older car model requirement is true, then you'd need to obviously meet those requirements.
Awesome Price at $3/month
It was $525.
Never looked back.
It's transferable unlimited times with a $35 fee.
Sign up for a Slickdeals account to remove this ad.
It was $525.
Never looked back.
It's transferable unlimited times with a $35 fee.
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