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PS. Amazon is back up to normal price.
Regarding your case, I have bought items with digital credit and then canceled the purchase and have gotten the credit back automatically. I'd say if the rep had to intervene then it's likely they could do refund only to your bank account. You could perhaps ask them to apply the credit towards another digital movie purchase.
It was also one of the most boring...
Prove it.
First hit on DDG:
https://www.latimes.com/business/...story.html
https://nashuproar.org/67874/opinion/you-dont-really-own-your-digital-media [nashuproar.org]/
https://www.nytimes.com/wirecutte...al-movies/
https://lifehacker.com/entertainm...it
And not only can they remove it from your library, they can also replace the version you bought with edited version. See Batman Damned black label book. https://www.thepopverse