expiredkenmikec posted Jun 05, 2024 08:18 PM
Item 1 of 2
Item 1 of 2
expiredkenmikec posted Jun 05, 2024 08:18 PM
$100 Visa Virtual eGift Account
(Fees Included; Email Delivery)$96
$100
4% offgiftcards.com
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Not so long ago, Walmart switched its delivery company from FedEx to a no-name company. Unfortunately I was not aware of that until it was too late as I never had any issue with physical gift cards delivered by FedEx nor had anything stolen from my door (I work from home).
Last week, I ordered a physical gift card from walmart.com. This new delivery company stole my gift card from the envelope in Tennessee during a 3-hour stop shown on the tracking information. When the empty envelope was delivered to my door in Texas, I immediately reported the stolen card to walmart.com. I was promised to receive the replacement card but nothing was sent after 3 days. When I called again, I learned that Walmart did not deactivate the gift card I reported stolen and still let the thief use it at a store in Tennessee 3 hours after I reported it stolen. Now they have refused to send replacement card claiming that the card has been used after delivery. I have made 5 calls to walmart.com including their managers and their gift card department, they still refused to replace the stolen gift card.
This appears to be an inside job and an organized crime most likely involving walmart.com and delivery company as a team because the thief knew to use the gift card only after the status was marked as delivered and walmart.com purposely did not deactivate the gift card after I reported it as stolen. I am trying very hard to fight this organized crime as one person against the entire organization. Any suggestion and help would be greatly appreciated.
Please do not order anything from walmart.com.
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They decline. When they do, good luck getting any customer service.
Their 800 number 877-944-3822 is a joke. I press 2 on the automated system and it registers as 5.
It's impossible to get hold of someone as I need to press * and it recognizes my input as something else.
Saving a dollar is not worth the hassle. Your $96.95 will be stuck and you can't do anything about it.
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