Quote from stunner3000
:Finally got it to work. I am a long time Verizon FIOS Triple Play customer (TV, Internet, Landline), and had the same problems everyone else is reporting with the error messages, credit card not saving and the grayed out box making it impossible to accept the terms. Here is what I did.
-Download the "My Verizon" App.
-Open the App and Login with your Verizon Fios info.
-Click "Account" at the bottom
-Click "Bills"
-Scroll down and click "Saved Payment Methods"
-Click "Add Payment Method" and enter your credit card info.
-Make sure to save the info and Click Continue
-Now leave the App, open your browser and go to the Verizon +play website
-Then click the Peacock/Netflix offer.
-This time the credit card you just saved should be listed in the Payment Methods section.
-First I chose to Edit my Billing Address because even though the address might look correct, the First and Last name did not save. So edit your address to ensure your First and Last name are included. Then save and continue.
-Then select your credit card in the Payment Methods section, and again Click the Save and Continue button.
-NOW the checkbox at the bottom of the page should be clickable! So check the box and click the button to submit your order.
-Now just go to the "Manage" section of the +play website to link your existing (or create new) Peacock and Netflix accounts.
-Don't forgot the mark your Calendar to Cancel your services before the 1 Year Ends. You can Cancel via the +play website under the "Manage" section.
Note 1 - You MIGHT be able to add your payment type on the Verizon website without using the app, but it does not appear to save it unless you submit a 1 time payment at the same time. I could not do this because I am already setup with Autopay and I got a message saying I would lose that discount if I did that. So that is why the App is needed.
Note 2 - While I was able to see my newly saved credit card info on the +play website right away, you might need to wait 15 minutes or so for it to show up. So don't get discouraged if it's not there right away.
I have been fighting with this website for the past week trying to figure this out. Glad it is finally done. I hope this helps someone else.
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Edit: Details say for new Peacock subscribers so I'll assume not.
Edited Edit: contacted peacock support and they prorated a refund and canceled my account. Then just followed the Verizon link and all worked like a charm.
My guess is, if you have EVER had a Netflix/Peacock/Starz deal, you can never again get a deal.
The fine print does not say this. I never got a definite reason why.
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When I first tried to move forward, they would not let me add the American Express but this time they need and my autopay debit card has not been changed for my monthly bill.
FYI, it said pending under netflix but when I clicked on set it up it worked right away.
Thanks everyone.
"You will not be charged for most +play Services until You activate the third party service by visiting the third party's website or user interface and setting up an account with the third party. +play will direct you over to the third party's site at the end of any completed +play transaction. In the case of +play Services that include two or more seperate subscriptions (a "Bundle"), you'll be charged upon activation of anyone subscription in the Bundle. Prior to charging you for any +play Services, we will apply a temporary authorization hold for the full value of the Services in advance, which will appear as a pending charge in your account's payment method, until you activate the Service(s). We will, however, apply a temporary authorization hold for the full value of the Services in advance, which will appear as a pending charge in your account's payment method. You are responsible for ensuring that You activate all Services that You purchase through +play, and notifying us immediately of any issues. If you do not activate the Service within 30 days of enrollment, or if we are unable to charge the payment method you provide us, we have the right to cancel the transaction, and you may be unable to re-enroll in the same +play offer at the same price."
Netflix through +play. To get this offer, you must cancel your original subscription *and wait until the end of of the billing cycle* (if the offer is still available).
Netflix through +play. To get this offer, you must cancel your original subscription *and wait until the end of of the billing cycle* (if the offer is still available).
For Peacock, it let me pick my existing account that hadn't been active in a while.
"You will not be charged for most +play Services until You activate the third party service by visiting the third party's website or user interface and setting up an account with the third party. +play will direct you over to the third party's site at the end of any completed +play transaction. In the case of +play Services that include two or more seperate subscriptions (a "Bundle"), you'll be charged upon activation of anyone subscription in the Bundle. Prior to charging you for any +play Services, we will apply a temporary authorization hold for the full value of the Services in advance, which will appear as a pending charge in your account's payment method, until you activate the Service(s). We will, however, apply a temporary authorization hold for the full value of the Services in advance, which will appear as a pending charge in your account's payment method. You are responsible for ensuring that You activate all Services that You purchase through +play, and notifying us immediately of any issues. If you do not activate the Service within 30 days of enrollment, or if we are unable to charge the payment method you provide us, we have the right to cancel the transaction, and you may be unable to re-enroll in the same +play offer at the same price."
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Even Sirius warns you of an upcoming renewal. You can cancel Peacock and continue watching until you expiration date if you pay for annual.
For Peacock, it let me pick my existing account that hadn't been active in a while.
Even Sirius warns you of an upcoming renewal. You can cancel Peacock and continue watching until you expiration date if you pay for annual.
When the Peacock account is done, you go back into manage subscriptions and click on the link to start your Netflix subscription. It then asks what email you would like to use including for an existing Netflix account. Again, not linked to the email you are using to your Verizon account.
You can cancel both right away and they will still work for the year and you should not have to worry about auto renewal
Happy streaming!
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