Quote from stunner3000
:Finally got it to work. I am a long time Verizon FIOS Triple Play customer (TV, Internet, Landline), and had the same problems everyone else is reporting with the error messages, credit card not saving and the grayed out box making it impossible to accept the terms. Here is what I did.
-Download the "My Verizon" App.
-Open the App and Login with your Verizon Fios info.
-Click "Account" at the bottom
-Click "Bills"
-Scroll down and click "Saved Payment Methods"
-Click "Add Payment Method" and enter your credit card info.
-Make sure to save the info and Click Continue
-Now leave the App, open your browser and go to the Verizon +play website
-Then click the Peacock/Netflix offer.
-This time the credit card you just saved should be listed in the Payment Methods section.
-First I chose to Edit my Billing Address because even though the address might look correct, the First and Last name did not save. So edit your address to ensure your First and Last name are included. Then save and continue.
-Then select your credit card in the Payment Methods section, and again Click the Save and Continue button.
-NOW the checkbox at the bottom of the page should be clickable! So check the box and click the button to submit your order.
-Now just go to the "Manage" section of the +play website to link your existing (or create new) Peacock and Netflix accounts.
-Don't forgot the mark your Calendar to Cancel your services before the 1 Year Ends. You can Cancel via the +play website under the "Manage" section.
Note 1 - You MIGHT be able to add your payment type on the Verizon website without using the app, but it does not appear to save it unless you submit a 1 time payment at the same time. I could not do this because I am already setup with Autopay and I got a message saying I would lose that discount if I did that. So that is why the App is needed.
Note 2 - While I was able to see my newly saved credit card info on the +play website right away, you might need to wait 15 minutes or so for it to show up. So don't get discouraged if it's not there right away.
I have been fighting with this website for the past week trying to figure this out. Glad it is finally done. I hope this helps someone else.
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Edit: Details say for new Peacock subscribers so I'll assume not.
Edited Edit: contacted peacock support and they prorated a refund and canceled my account. Then just followed the Verizon link and all worked like a charm.
My guess is, if you have EVER had a Netflix/Peacock/Starz deal, you can never again get a deal.
The fine print does not say this. I never got a definite reason why.
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Has been a nightmare both calls lol, but I am cheap, so it is what it is.
-Download the "My Verizon" App.
-Open the App and Login with your Verizon Fios info.
-Click "Account" at the bottom
-Click "Bills"
-Scroll down and click "Saved Payment Methods"
-Click "Add Payment Method" and enter your credit card info.
-Make sure to save the info and Click Continue
-Now leave the App, open your browser and go to the Verizon +play website
-Then click the Peacock/Netflix offer.
-This time the credit card you just saved should be listed in the Payment Methods section.
-First I chose to Edit my Billing Address because even though the address might look correct, the First and Last name did not save. So edit your address to ensure your First and Last name are included. Then save and continue.
-Then select your credit card in the Payment Methods section, and again Click the Save and Continue button.
-NOW the checkbox at the bottom of the page should be clickable! So check the box and click the button to submit your order.
-Now just go to the "Manage" section of the +play website to link your existing (or create new) Peacock and Netflix accounts.
-Don't forgot the mark your Calendar to Cancel your services before the 1 Year Ends. You can Cancel via the +play website under the "Manage" section.
Note 1 - You MIGHT be able to add your payment type on the Verizon website without using the app, but it does not appear to save it unless you submit a 1 time payment at the same time. I could not do this because I am already setup with Autopay and I got a message saying I would lose that discount if I did that. So that is why the App is needed.
Note 2 - While I was able to see my newly saved credit card info on the +play website right away, you might need to wait 15 minutes or so for it to show up. So don't get discouraged if it's not there right away.
I have been fighting with this website for the past week trying to figure this out. Glad it is finally done. I hope this helps someone else.
-Download the "My Verizon" App.
-Open the App and Login with your Verizon Fios info.
-Click "Account" at the bottom
-Click "Bills"
-Scroll down and click "Saved Payment Methods"
-Click "Add Payment Method" and enter your credit card info.
-Make sure to save the info and Click Continue
-Now leave the App, open your browser and go to the Verizon +play website
-Then click the Peacock/Netflix offer.
-This time the credit card you just saved should be listed in the Payment Methods section.
-First I chose to Edit my Billing Address because even though the address might look correct, the First and Last name did not save. So edit your address to ensure your First and Last name are included. Then save and continue.
-Then select your credit card in the Payment Methods section, and again Click the Save and Continue button.
-NOW the checkbox at the bottom of the page should be clickable! So check the box and click the button to submit your order.
-Now just go to the "Manage" section of the +play website to link your existing (or create new) Peacock and Netflix accounts.
-Don't forgot the mark your Calendar to Cancel your services before the 1 Year Ends. You can Cancel via the +play website under the "Manage" section.
-Download the "My Verizon" App.
-Open the App and Login with your Verizon Fios info.
-Click "Account" at the bottom
-Click "Bills"
-Scroll down and click "Saved Payment Methods"
-Click "Add Payment Method" and enter your credit card info.
-Make sure to save the info and Click Continue
-Now leave the App, open your browser and go to the Verizon +play website
-Then click the Peacock/Netflix offer.
-This time the credit card you just saved should be listed in the Payment Methods section.
-First I chose to Edit my Billing Address because even though the address might look correct, the First and Last name did not save. So edit your address to ensure your First and Last name are included. Then save and continue.
-Then select your credit card in the Payment Methods section, and again Click the Save and Continue button.
-NOW the checkbox at the bottom of the page should be clickable! So check the box and click the button to submit your order.
-Now just go to the "Manage" section of the +play website to link your existing (or create new) Peacock and Netflix accounts.
-Don't forgot the mark your Calendar to Cancel your services before the 1 Year Ends. You can Cancel via the +play website under the "Manage" section.
Note 1 - You MIGHT be able to add your payment type on the Verizon website without using the app, but it does not appear to save it unless you submit a 1 time payment at the same time. I could not do this because I am already setup with Autopay and I got a message saying I would lose that discount if I did that. So that is why the App is needed.
Note 2 - While I was able to see my newly saved credit card info on the +play website right away, you might need to wait 15 minutes or so for it to show up. So don't get discouraged if it's not there right away.
I have been fighting with this website for the past week trying to figure this out. Glad it is finally done. I hope this helps someone else.
Thank you for this! It is stunning incompetence on the part of Verizon that it takes this level of inexplicable navigation with the app and then the browser and then edit the inadequate info that the app transferred to the account before getting this deal to work. However, many many thanks to you. I'll mention that the 4-5 customer service morons at Verizon were baffled and gave me suggestions like "why not upgrade your wireless grandfathered account". Apparently there is no one at Verizon that can decipher the vague error messages on the website that I was getting: "There was an error processing your request" and it took an SD genius to figure it out.
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Thank you stunner3000!
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