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IN-STORE PICKUP NOTE: If you pre-ordered a phone for in-store pickup, make sure that you check your online receipt before picking up your phone. If the full promo value shows up there, then your promo is locked in and that's the deal you will get. However, your promo trade bonus won't show up on your printed trade receipt. It may only mention your base trade value ($145 for an iphonen12, for example). If you're concerned, you should immediately check the BB online receipt for an updated summary that shows the new balance. As long as the "Order Total there is correct, you should be fine. Also, you may be charged for the full phone cost originally but that charge should be processed as a refund after a few days
Trade-in values are based not just on your trade, but also on what model you're buying. When trading an iPhone 12 / 13, you'll get the best trade value when buying a similar model of new Pixel. For example:
iPhone 12 / 13 Pro will get a $999 credit toward a Pixel 9 Pro (update: now $899 credit for 12 Pro)
iphone 13 Pro Max will get a
iPhone 12 Pro Max unfortunately does not receive extra bonus credit
Note: they now appear to be lowering the promotional values that were aimed at certain devices, so promotion values above are mostly dead. Se thead updates for any remaining promo specifics.





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1. BB GC has more flexibility vs. Google Store credit
2. BB will deduct taxes off your trade = more saving
3. Trade instore = no headache vs. send in trade to Google's 3rd party
4. Easy return/replacement should there be some defects. Google CS is horrid.
Though a $100 Best Buy gift card is better for most people than a $100 Google Store credit, so that's a factor too.
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If someone is familiar with the Best Buy trade-in process and could share some feedback, about trade-in device condition requirements, that would be very much appreciated.
If someone is familiar with the Best Buy trade-in process and could share some feedback, about trade-in device condition requirements, that would be very much appreciated.
But my first pixel surprised me on how well it executed everything. Google has done their homework very well. So, if the 9 is even better I don't think you will ever look back.
We have to have two iPhones in the house to communicate with one side of the family and two droids for the other.
But there are work around's that are ok for most issues. Big issue is sharing photo albums between systems. Maybe someone can jump in on this issue.
Straight up is that newer Pixels are outstanding phones.
Pixel side of the family has much less spam phone calls.
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My phones model number is: MGK13LL/A
It appears MGLN3LL/A is Unlocked from Apple Store, and mine is MGK13LL/A Verizon as I selected.
Is this a problem??? Very concerned!
Best Buy's website thinks MGLN3LL/A = Verizon, but in fact that is the Unlocked Apple store model number, so their website is wrong!!! https://www.techwalls.c
My phones model number is: MGK13LL/A
It appears MGLN3LL/A is Unlocked from Apple Store, and mine is MGK13LL/A Verizon as I selected.
Is this a problem??? Very concerned!
Watch for our delivery confirmation email, which will include next steps for shipping your trade-in device."
My understanding is this is a mail in process. Last time I did this with Pixel 8 Pro, I did the deal in store including trade in. Is there a way to process the trade-in, in store instead of by mail, I'd feel much better about that, especially considering their website is wrong. During checkout, the only option was shipping.
I selected the correct phone Verizon Iphone 12 Pro 128GB Graphite, yet their website thinks that belongs to the unlocked apple store purchased iphone 12 pro 128GB graphite.
Watch for our delivery confirmation email, which will include next steps for shipping your trade-in device."
My understanding is this is a mail in process. Last time I did this with Pixel 8 Pro, I did the deal in store including trade in. Is there a way to process the trade-in, in store instead of by mail, I'd feel much better about that, especially considering their website is wrong. During checkout, the only option was shipping.
I selected the correct phone Verizon Iphone 12 Pro 128GB Graphite, yet their website thinks that belongs to the unlocked apple store purchased iphone 12 pro 128GB graphite.
Another point more specific to your circumstances: while there are thousands of BB reps across across the county who may be dealing with these issues in stores and the experience could be somewhat hit-or-miss, the opposite is likely true of the mail-in situation. There will probably be thousands of phones being mailed in that all go to a very small number of processors who are probably much more familiar with what's acceptable. So if there are any discrepancies that come from the Best Buy phone database, that will likely be noticed fairly quickly and taken into account. For instance, if every person who is supposed to send model ABC in is actually sending XYZ due to that issue, that will be obvious and they'll likely take a look and realize pretty quickly that it's a perfectly acceptable trade.
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Are all the AI stuff the same?
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