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IN-STORE PICKUP NOTE: If you pre-ordered a phone for in-store pickup, make sure that you check your online receipt before picking up your phone. If the full promo value shows up there, then your promo is locked in and that's the deal you will get. However, your promo trade bonus won't show up on your printed trade receipt. It may only mention your base trade value ($145 for an iphonen12, for example). If you're concerned, you should immediately check the BB online receipt for an updated summary that shows the new balance. As long as the "Order Total there is correct, you should be fine. Also, you may be charged for the full phone cost originally but that charge should be processed as a refund after a few days
Trade-in values are based not just on your trade, but also on what model you're buying. When trading an iPhone 12 / 13, you'll get the best trade value when buying a similar model of new Pixel. For example:
iPhone 12 / 13 Pro will get a $999 credit toward a Pixel 9 Pro (update: now $899 credit for 12 Pro)
iphone 13 Pro Max will get a
iPhone 12 Pro Max unfortunately does not receive extra bonus credit
Note: they now appear to be lowering the promotional values that were aimed at certain devices, so promotion values above are mostly dead. Se thead updates for any remaining promo specifics.

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Top Comments
1. BB GC has more flexibility vs. Google Store credit
2. BB will deduct taxes off your trade = more saving
3. Trade instore = no headache vs. send in trade to Google's 3rd party
4. Easy return/replacement should there be some defects. Google CS is horrid.
Though a $100 Best Buy gift card is better for most people than a $100 Google Store credit, so that's a factor too.
1,263 Comments
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I'm getting $620 trade in value.
My concern is that BB will not take it at the time of pickup in the store due to too much damage.
Should I go with mail in order instead of store pickup and then mail them the trade phone?
Anyone with experience with trading damaged phone at store and what they consider fair damage condition?
Any other advice?
I am seeing $99 with phone number transfer?
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I'm getting $620 trade in value.
My concern is that BB will not take it at the time of pickup in the store due to too much damage.
Should I go with mail in order instead of store pickup and then mail them the trade phone?
Anyone with experience with trading damaged phone at store and what they consider fair damage condition?
Any other advice?
I am seeing $99 with phone number transfer?
now trade in price is reduced.
The cost of saying to markets that their Pixel 9 phones flopped is much higher than a few hundred dollars they are giving to us through this deal. They need a good initial sales volume during launch of the new phone. They need it to tell the market, they need this to make these phones relavent, they need this for Youtubers to talk about them, people like you and me talk about them etc. This is just tiny cost of doing business for a $2T+ company.
The cost of saying to markets that their Pixel 9 phones flopped is much higher than a few hundred dollars they are giving to us through this deal. They need a good initial sales volume during launch of the new phone. They need it to tell the market, they need this to make these phones relavent, they need this for Youtubers to talk about them, people like you and me talk about them etc. This is just tiny cost of doing business for a $2T+ company.
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