09/13 - Trade in processing has slowed down, a trade in that was delivered to Chino,
CA on 09/06 wasn't processed until 09/13, representing ~5 business days from delivery to assessment. Kentucky was processing trades faster, with a ~1 business day turnaround reported on 09/12 when the delivery was made on 09/11.
09/05 - Best Buy no longer issues "trade in kits" (boxes with prepaid labels). Once your Pixel 9 Pro is delivered and the Best Buy order status shows delivered (their system lags behind UPS), you'll get an email with the next steps. You need to go into the Order Details page on BB.com, sign in and then you can print a pre-paid UPS label for the trade-in. Save a copy of the tracking number for your records and make sure it gets scanned in to the UPS system when you drop it off.
Trade ins will likely be delivered in bulk, but UPS should still show a delivered scan. IT WILL TAKE TIME FOR THE TRADE INS TO BE PROCESSED, DO NOT FREAK OUT IF IT DOESN'T HAPPEN INSTANTLY. As of 09/04, they were processing trades that were delivered on 08/29 - so at least 4 business days. It WILL take time with the volume of P9P orders and trade ins.
If BB baited you into their "store" with advertised "enhanced" trade in values and then decided to reneg days later, at least, file a FTC complaint
https://reportfraud.ftc
Pixel 9's not currently working with TracFone
The trade-in value will show as the BASE VALUE, but that does not include the promotion value. You will still get the promotion value assuming you were going to get it per your order receipt, so do not worry.
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Iphone 12 trade in for Pixel 9 gets $799 credit
Iphone 12 PRO trade in for Pixel 9 Pro gets $999 credit
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My total was around $30.23 for tax. Basically what they do is using the promotion of $709 to apply to the phone price bringing it down to $390. I need to pay tax on $390. Then they applied the $390 trade-in value of the iPhone to the remaining total. Basically I only need to pay $30.23 tax.
With $200 gift card, basically I got the phone for under $400 for buying the iPhone. Great deal.
S23($799) -> P9P xl 128GB Picked up in store today.
Product Total:$530.00
Sales Tax, Fees & Surcharges:$24.60
Taxes have been updated
Trade-In Device-$230.00
Order Total$324.60
$200 E-Gift card also received.
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In short, b*tching & moaning about things we don't understand is more fun and requires less work than acting like a responsible tax accountant, tax attorney, or public policy analyst.
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I pre-ordered P9 online with iPhone 12 trade in on 8/14. Today I went to pick up, when its time for trade in, the screen shows $145 instead of $799. I asked them, they claim that's the value I am getting. I then ask them to research, show them the email. They insist that I am getting $145. They said they needed to cancel my online order and re-purchase it in-store to get $799. I told them to do the in-store purchase before cancelling my online order to make sure I am getting the $799 trade-in value. Of cuz they cannot get me the $799 as it is no longer in their system. And they told me they have cancelled my original trade-in. I am so pissed. I then came home and contact the online support, They told me my order is still intact, trade-in is still valid. I guess I have to go back to the store again to pick up my phone. I should have come here to read others' story before picking up. Clueless rep in the store is really useless, even the manager is clueless how the trade-in promotion works. I hope they didn't really cancel my original trade-in, otherwise I will file complaint to BBB.
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