09/13 - Trade in processing has slowed down, a trade in that was delivered to Chino,
CA on 09/06 wasn't processed until 09/13, representing ~5 business days from delivery to assessment. Kentucky was processing trades faster, with a ~1 business day turnaround reported on 09/12 when the delivery was made on 09/11.
09/05 - Best Buy no longer issues "trade in kits" (boxes with prepaid labels). Once your Pixel 9 Pro is delivered and the Best Buy order status shows delivered (their system lags behind UPS), you'll get an email with the next steps. You need to go into the Order Details page on BB.com, sign in and then you can print a pre-paid UPS label for the trade-in. Save a copy of the tracking number for your records and make sure it gets scanned in to the UPS system when you drop it off.
Trade ins will likely be delivered in bulk, but UPS should still show a delivered scan. IT WILL TAKE TIME FOR THE TRADE INS TO BE PROCESSED, DO NOT FREAK OUT IF IT DOESN'T HAPPEN INSTANTLY. As of 09/04, they were processing trades that were delivered on 08/29 - so at least 4 business days. It WILL take time with the volume of P9P orders and trade ins.
If BB baited you into their "store" with advertised "enhanced" trade in values and then decided to reneg days later, at least, file a FTC complaint
https://reportfraud.ftc
Pixel 9's not currently working with TracFone
The trade-in value will show as the BASE VALUE, but that does not include the promotion value. You will still get the promotion value assuming you were going to get it per your order receipt, so do not worry.



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Pixel 9 pro for $999 trade value of Iphone 12 pro
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Fwiw I read the fine print and it says they will contact if the value was decreased, I have the option to accept new value or opt out and have my device returned.
This was a slickest deal, thanks OP. Repped.
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This was a slickest deal, thanks OP. Repped.
If you don't activate the phone no one will be able to use your line. The activation is done on the website with an SMS confirmation code sent to the phone. I wanted to transfer the eSim to another phone but I realize now that Metro has 2FA enabled just to log into your account on the web. So without the phone I can't get into the account. Will see if CS rep can help, otherwise I lost the month of service.
If you don't activate the phone no one will be able to use your line. The activation is done on the website with an SMS confirmation code sent to the phone. I wanted to transfer the eSim to another phone but I realize now that Metro has 2FA enabled just to log into your account on the web. So without the phone I can't get into the account. Will see if CS rep can help, otherwise I lost the month of service.
And also thrill of deal-seeking. I mean why wouldn't you take advantage of Big Corporations every once in a while, when otherwise we get charged/robbed every step of the way.
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I picked up two Pixel 9(s) yesterday with iphone12 trade in. The process went very smooth, the BB representative didn't check much, but my iphone 12 were in very good condition.
My online receipt, show total cost of $0 (also indicate $145, weird). But I also notice my credit card is still being charged at full price $800+tax now. Is this normal to everyone else? Do you know when I will receive the refund?
I picked up two Pixel 9(s) yesterday with iphone12 trade in. The process went very smooth, the BB representative didn't check much, but my iphone 12 were in very good condition.
My online receipt, show total cost of $0 (also indicate $145, weird). But I also notice my credit card is still being charged at full price $800+tax now. Is this normal to everyone else? Do you know when I will receive the refund?
I thought the pending charge would drop off, but.... It appears not.
The $145 price is (retail price - promotional credit)
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