UPDATE (8/28) - Last day for this deal. The phones listed below still works for trading.
UPDATE (8/25) - No new updates for trade ins. For those picking up their online orders, don't ask what your values are. Just take it and check your online invoice right after taking the phone. If it shows things are zero'd out, you're good and your refund will show up in a few days tops.
UPDATE (8/23) - Thanks to user SmartMice845 for pics of the latest trade in values (basically everything is devalued except the Samsung 23/24 Ultra and iPhone 14 Pro/Max.
https://slickdeals.net/forums/showpost.php?p=172512819&postcount=2545
UPDATE (8/22) - From more reporting, it would seem the entire iPhone 13 lineup is devalued (base, pro, pro max). Thus for anyone who still wants in on this deal, only the 14 series and Samsung equivalents are good. Obviously those who already purchased have locked in the rates. Those who ordered online from the start of the promotion for instore pickup seem to be getting the full value without any additional tax.
UPDATE (8/21) - More than one person are reporting devaluation of the iPhone 13 > PXL 9 trade in so careful tonight if you're still planning on doing that. The iPhone 13 Pro Max > PXL 9 Pro XL is still alive.
Devices that were pre-ordered ship to home earlier are being shipped.
I actually have a Pixel 9 delivered just now [imgur.com] from an instore pre-order on 8/16!
UPDATE (8/20) - It appears Best Buy have no intentions of fulfilling the "SteveIrwin" iPhone 12 $654 coupon for those who had it zero'd out on the eve of the 18th. Which is crazy they named it that since he's a famous Zoologist who died, so naming it that to say the coupon is dead is crazy. Anyways, if you still have it, I would try to get your trade in back. My store's manager kept my iPhone 12 in a separate location because he saw issues with the coupon. Returned it to me and cancelled the trade in today.
UPDATE (8/19) - looks like quite a few people are reporting their online orders getting cancelled, especially those with multiple orders or trading in an iPhone 12. No one who reported successfully trading in instore has reported cancellations yet. If you have an online order that isn't with an iPhone 12 trade in, perhaps trying going instore to "lock in" your trade and cancel the online one.
UPDATE (8/18) - they have fully devalued the iPhone 12 series. Those who attempted to trade in 8/18 at night were met with a coupon that doesn't work after they traded in their iPhone 12. Will see how Best Buy resolve a traded in phone but the coupon doesn't work.
Other models listed below should still have elevated values instore. The updated terms online some people have posted is not the same terms that are present for instore documentation. Best Buy reps have an updated PDF every day and as of last night, still include everything EXCEPT the iPhone 12.
This is a previously posted deal, but trade in values online have been reduced. Higher trade in values still work in-store. Worked for me both yesterday and today.
Steps:
- Have one of the following trade ins. Carrier locked phones are fine as long as they aren't blacklisted. YMMV on exact carrier models and colors matching but I and many others have had no issues trading in a locked Straight Talk iPhone 12 and told them Verizon or Metro and T-Mobile (remove your SIM card when trading in):
Pixel 9:
Galaxy S23 Ultra ($799)
Galaxy S24 Ultra ($799)
Galaxy S24+ ($799)
Pixel 9 Pro:
Galaxy S24 Ultra ($999)
iPhone 14 Pro ($999)
iPhone 14 Pro Max ($999)
Pixel 9 Pro XL:
Galaxy S23 Ultra ($1,099)
Galaxy S24 Ultra ($1,099)
iPhone 14 Pro ($1,099)
iPhone 14 Pro Max ($1,099)
- Take your trade in to the store and ask them you want to pre-order the Pixel with said phone (don't ask for trade in value yet)
- They will ask for your phone's model and capacity and will check the IMEI that's physically on the phone (on the back of Samsung's and on the SIM tray of iPhones with SIM card slots)
- Let them proceed and they'll eventually get to this screen here:
https://imgur.com/a/3tKD8kv
- Do not let them skip that screen. They will need to input a coupon code in order for this to work (they have a booklet for the code) -> Others have mentioned the code is just "GOOGLE"
- They'll print out the info, gift card for trade in value and coupon is deducted directly
- After you confirm the promo trade in value, proceed to sign away and give them your phone
- For some states like mine (WA), taxes is paid only on the after coupon price
https://imgur.com/a/naartVF
Additional info:
Phones listed should only have the value for their respective tiers. An iPhone 13 for instance will not have $799 value when trying to get a Pixel 9 Pro or Pro XL.
The $100/$200 gift cards come AFTER you make the purchase so you cannot use it to pay off the taxes. Gift cards are stackable though so if you do more than one trade in, you can use the $100/$200 gift card to pay for taxes on the second or third trade in.
You can use the previous threads to find data points from what others have mentioned are trade in values for different phones. I only listed the ones that corresponds with the models to make them free. Online trade in values are decreased so it's not a good data point for how much your phone would actually cost.
Previous threads:
https://slickdeals.net/f/17689989-trade-in-apple-iphone-12-pro-get-128gb-google-pixel-9-pro-200-best-buy-egc-0-after-999-trade-in-value-refund?v=1
https://slickdeals.net/f/17689896-trade-in-apple-iphone-13-get-128gb-google-pixel-9-100-best-buy-egc-0-after-799-trade-in-value-refund?v=1
Use the following website for availability. Some models, colors, and capacity combinations are sold out.
https://www.bestbuy.com/site/prom...l-9-series
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edit: nvm saw your edit haha
I plan to use a case anyways so it doesn't matter to me really.. but it would be nice to have a not black phone once in my life.
Also, I saw the pixel 9 pro 256gb obsidian able to pre order on the bb site. Guessing by the time anyone reads this, it will be out of stock.
Store management wrote via email response after the ticket resolution with their backend:
"This is the information we received from the trade in team regarding your trade in situation:
Thank you for reaching out about Pixel 9 promotional coupon. The offer was shut off late Saturday night. Orders created on Sunday did not qualify for the coupon even though it was still printing, and we are unable to redeem the coupon for these orders. The Trade-in team and system are unable to credit this promotion to orders created on Sunday.
Apologies for the inconvenience that this caused."
Btw, did they even try to check the S24 trade in value or they didn't/couldn't go that far in their system?
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My iphone 12 is locked to Boost Mobile, it wasn't under the list of any options in the BB phone trade in page, for whatever reason, I have no clue what to select, so I picked Spirt, after I looked up the serial number online. But it still showing up that I picked 'unlock' on my order page. I was concerned if they will reject my trade in when I get to the store because the carrier doesn't match.
My order shows ready to pickup last night, around like 11pm central time.
When I get to the store I told the rep that the trade in options on the website was confusing, that I picked my carrier, but I don't know why it is still showing up unlocked on receipt.
The rep understands it and says the website trade in page is like that all the times and she totally understands it.
She processed my trade in and print out receipt, with the trade in value showing $145, and trade in promotion value showing $0.
I was like: oh nooooo, where is my trade in promotion value?
She then told me that the other person who also got the google pixel phone with trade in is in the same situation.
Their system will only be showing up trade in value, not the promotional value.
But my BB page and the bank card should be reflecting the refund process very soon.
About 10 minutes later, I saw a $864.92 refund back from BB in my Paypal.(which is the same amount I paid for $799+tax)
So, it does roll through.
Also, under the BB order history, it is now showing that the Pixel9 cost $145, and trade in ip12 $145, total is :$0,
No tax.
So basically cost me nothing, and I got the $100 egift card immediately.
I spent it right away on purchasing a cheap $199 on sale ipad for my 4 years old.
Btw, did they even try to check the S24 trade in value or they didn't/couldn't go that far in their system?
Sorry, updated: I did a preorder with a iPhone 13 for basically a free pixel 9 128gb. Wish I got the Pro XL though
Im asking because by all other accounts, this was clipped last night
Info
We'll let you know when it's ready.
Anyone facing this situation? Mine has not changed as of 1:25PM EST (8/22/2024)
Went to the store and they could not do anything much.
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