UPDATE (8/28) - Last day for this deal. The phones listed below still works for trading.
UPDATE (8/25) - No new updates for trade ins. For those picking up their online orders, don't ask what your values are. Just take it and check your online invoice right after taking the phone. If it shows things are zero'd out, you're good and your refund will show up in a few days tops.
UPDATE (8/23) - Thanks to user SmartMice845 for pics of the latest trade in values (basically everything is devalued except the Samsung 23/24 Ultra and iPhone 14 Pro/Max.
https://slickdeals.net/forums/showpost.php?p=172512819&postcount=2545
UPDATE (8/22) - From more reporting, it would seem the entire iPhone 13 lineup is devalued (base, pro, pro max). Thus for anyone who still wants in on this deal, only the 14 series and Samsung equivalents are good. Obviously those who already purchased have locked in the rates. Those who ordered online from the start of the promotion for instore pickup seem to be getting the full value without any additional tax.
UPDATE (8/21) - More than one person are reporting devaluation of the iPhone 13 > PXL 9 trade in so careful tonight if you're still planning on doing that. The iPhone 13 Pro Max > PXL 9 Pro XL is still alive.
Devices that were pre-ordered ship to home earlier are being shipped.
I actually have a Pixel 9 delivered just now [imgur.com] from an instore pre-order on 8/16!
UPDATE (8/20) - It appears Best Buy have no intentions of fulfilling the "SteveIrwin" iPhone 12 $654 coupon for those who had it zero'd out on the eve of the 18th. Which is crazy they named it that since he's a famous Zoologist who died, so naming it that to say the coupon is dead is crazy. Anyways, if you still have it, I would try to get your trade in back. My store's manager kept my iPhone 12 in a separate location because he saw issues with the coupon. Returned it to me and cancelled the trade in today.
UPDATE (8/19) - looks like quite a few people are reporting their online orders getting cancelled, especially those with multiple orders or trading in an iPhone 12. No one who reported successfully trading in instore has reported cancellations yet. If you have an online order that isn't with an iPhone 12 trade in, perhaps trying going instore to "lock in" your trade and cancel the online one.
UPDATE (8/18) - they have fully devalued the iPhone 12 series. Those who attempted to trade in 8/18 at night were met with a coupon that doesn't work after they traded in their iPhone 12. Will see how Best Buy resolve a traded in phone but the coupon doesn't work.
Other models listed below should still have elevated values instore. The updated terms online some people have posted is not the same terms that are present for instore documentation. Best Buy reps have an updated PDF every day and as of last night, still include everything EXCEPT the iPhone 12.
This is a previously posted deal, but trade in values online have been reduced. Higher trade in values still work in-store. Worked for me both yesterday and today.
Steps:
- Have one of the following trade ins. Carrier locked phones are fine as long as they aren't blacklisted. YMMV on exact carrier models and colors matching but I and many others have had no issues trading in a locked Straight Talk iPhone 12 and told them Verizon or Metro and T-Mobile (remove your SIM card when trading in):
Pixel 9:
Galaxy S23 Ultra ($799)
Galaxy S24 Ultra ($799)
Galaxy S24+ ($799)
Pixel 9 Pro:
Galaxy S24 Ultra ($999)
iPhone 14 Pro ($999)
iPhone 14 Pro Max ($999)
Pixel 9 Pro XL:
Galaxy S23 Ultra ($1,099)
Galaxy S24 Ultra ($1,099)
iPhone 14 Pro ($1,099)
iPhone 14 Pro Max ($1,099)
- Take your trade in to the store and ask them you want to pre-order the Pixel with said phone (don't ask for trade in value yet)
- They will ask for your phone's model and capacity and will check the IMEI that's physically on the phone (on the back of Samsung's and on the SIM tray of iPhones with SIM card slots)
- Let them proceed and they'll eventually get to this screen here:
https://imgur.com/a/3tKD8kv
- Do not let them skip that screen. They will need to input a coupon code in order for this to work (they have a booklet for the code) -> Others have mentioned the code is just "GOOGLE"
- They'll print out the info, gift card for trade in value and coupon is deducted directly
- After you confirm the promo trade in value, proceed to sign away and give them your phone
- For some states like mine (WA), taxes is paid only on the after coupon price
https://imgur.com/a/naartVF
Additional info:
Phones listed should only have the value for their respective tiers. An iPhone 13 for instance will not have $799 value when trying to get a Pixel 9 Pro or Pro XL.
The $100/$200 gift cards come AFTER you make the purchase so you cannot use it to pay off the taxes. Gift cards are stackable though so if you do more than one trade in, you can use the $100/$200 gift card to pay for taxes on the second or third trade in.
You can use the previous threads to find data points from what others have mentioned are trade in values for different phones. I only listed the ones that corresponds with the models to make them free. Online trade in values are decreased so it's not a good data point for how much your phone would actually cost.
Previous threads:
https://slickdeals.net/f/17689989-trade-in-apple-iphone-12-pro-get-128gb-google-pixel-9-pro-200-best-buy-egc-0-after-999-trade-in-value-refund?v=1
https://slickdeals.net/f/17689896-trade-in-apple-iphone-13-get-128gb-google-pixel-9-100-best-buy-egc-0-after-799-trade-in-value-refund?v=1
Use the following website for availability. Some models, colors, and capacity combinations are sold out.
https://www.bestbuy.com/site/prom...l-9-series
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The manager (or his supervisor) agreed with him and said my trade in won't go through. Such a bummer. I asked them to hold the order as I'll check with customer support or try to get another one from ebay before 28th.
Seems like bad luck after reading about other experiences on this thread.
Location : South San Jose, CA
Agree, I click it for them "before" handing them the phone so the IMEI screen is showing along with my drivers license (Some employees do not know to click the i on the set up screen)
This is in Seattle area.
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If it doesn't reflect after a week I'm going to just return the Pixel 9 since it says it takes up to 7 days for the refund to reflect. My credit card statement currently has the full value on Pending as well.
If it doesn't reflect after a week I'm going to just return the Pixel 9 since it says it takes up to 7 days for the refund to reflect. My credit card statement currently has the full value on Pending as well.
Here's what it looks like (screenshot attached) …
Order Summary
Product Total: $145.00
Sales Tax, Fees & Surcharges: $0.00
Taxes have been updated
Trade-In Device. -$145.00
Order Total. $0.00
Credit. -$0.00
Order Summary Notes
Trade-in Promotion applied to product total.
Once your trade-in is complete, it may take up to 7 days for your refund to be reflected on your payment method.
Here's what it looks like (screenshot attached) …
Order Summary
Product Total: $145.00
Sales Tax, Fees & Surcharges: $0.00
Taxes have been updated
Trade-In Device. -$145.00
Order Total. $0.00
Credit. -$0.00
Order Summary Notes
Trade-in Promotion applied to product total.
Once your trade-in is complete, it may take up to 7 days for your refund to be reflected on your payment method.
https://slickdeals.net/f/17698470-pixel-9-series-for-free-with-trade-in-best-buy-in-store-only?v=1&p=1724
Also, there was another similar report in one of these threads where someone said the employee couldn't process their pickup but only cancel or do nothing (or something like that). If that's the case, maybe that's what your rep ran into and couldnt figure out how to get out of it.
You may want to work through the online support reps to see if they can reinstate your order … they may be more help than in-store if you had a correct order, but there was some kind of error on their end. Then of course, maybe try a corporate or in-store complaint, but I'd start with those guys, as they might possibly be able to help, given your particular circumstances.
This is in Seattle area.
Trade in value on paper receipt shows 145 but online in store it showed 799..
Let's wait
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(Note: Scanning a phone's IMEI into the system at the time of purchase is a normal routine. But in this case, it looks like they've already linked each customer to a specific IMEI ahead of time and it's expected to match when scanned at pickup.)
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