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expired Posted by rstifel5 • Aug 28, 2024
expired Posted by rstifel5 • Aug 28, 2024

Total Wireless: Port-In 2+ T-Mobile, Metro or Mint Lines, Get 5G Unlimited Plan

(for Up to 5 Years) - New Customers Only

$15/mo. Per Line

$55

Total Wireless
2,012 Comments 402,263 Views
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Deal Details
Update: This offer ends soon (expires 9/30/2024). Note: Some members have reported issues with the discounted price reflecting on their accounts after making the switch/activation, Several are also reporting that the issue has now been automatically corrected by Total Wireless for them. Please take time out to read through at least the last few pages of the thread before considering this offer.

Total Wireless offers their Total 5G Unlimited Prepaid Plan at $15/month per line for New Customers who Port-In 2 or More Lines from T-Mobile, Mint Mobile or Metro by T-Mobile using the promo codes listed below. A $0.99 per SIM card charge will also apply. Shipping is free.

Thanks to community member rstifel5 for finding this deal.

Instructions:
  1. Click here
  2. Scroll down and click the box that applies to the carrier you will be porting 2 or more lines from:
    • Promo code BYEBYEMETRO (for Metro by T-Mobile customers)
    • Promo code BYEBYEMINT (for Mint Mobile customers)
    • Promo code BYEBYETMOBILE (for T-Mobile customers)
  3. Continue through checkout by adding 2 or more lines to the order.
  4. Select the Total 5G Unlimited Plan for each line.
  5. With 2 or more lines added to cart, apply the promo code listed above that applies to you.
    • Example: 2 lines at $15/month per line = $30/month for 2 Lines, taxes & fees included (guaranteed for up to 5 years).
      • By comparison, the standard cost for Total 5G Unlimited would be 2 lines for $42.50/line ($85/mo. total) without this promotion (a savings of $27.50 per line - or $55/month - via this offer).
Total 5G Unlimited Plan Features:
  • Price guaranteed for 5 years
  • Taxes & fees included
  • Unlimited high-speed (5G/4G LTE), priority data (QCI rating: 8)
  • 15GB hotspot
  • 480p video streaming (when using mobile data)
  • Unlimited call minutes
  • Unlimited texts
  • International texting to 200+ countries
  • International calls to 85+ countries
  • 10GB roaming data in Canada & Mexico
  • 10GB roaming data in 17 countries
  • Total Wireless is owned by Verizon.
    • Note: You must bring your own, compatible device (you can check compatibility by entering your device's IMEI number during checkout, where instructions on finding your IMEI are provided).
    • Check Total Wireless (Verizon-based) coverage in your area on this page.
Offer Details:
  • Limited time offer. Applies to T-Mobile, Metro, Mint customers who activate on a Total 5G Unlimited plan and remain active for the promotional period. Not combinable with other discounts, such as Auto Pay.
  • After five (5) consecutive years, promo becomes subject to cancellation at Total Wireless' discretion.
  • After 5 years, you may choose to continue with Total Wireless at the then standard costs for any desired plan they offer.
  • Note that this is a no contract, prepaid service and you are not required to remain with Total Wireless for the entire 5 year duration that this promo is valid for in order to qualify for the offer (nor for any predetermined length of time). You can port out - if desired - at any time without penalty; but note that you would forfeit this offer pricing if you leave before the 5 years have passed.

Editor's Notes

Written by RevOne | Staff
  • More Offer Terms:
    • Price guarantee applies only to the promotional tax-inclusive monthly rate for your plan, exclusive of any transactional or one-time charges and any equipment charges. Price guarantee does not apply to additional promotions, add-ons, features, or discounts. Price guarantee may drop if your service is lapsed, suspended or terminated, or if you migrate to an ineligible plan. Available exclusively online and in Total Wireless retail stores.
  • About international roaming features:
    • International roaming is available only within the following select countries:
    • Argentina, Brazil, Canada, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Paraguay and Peru.
    • These plans allow calls within the roaming country and to the US. Data used while roaming internationally will be deducted from your service plan's 10GB roaming allotment.
    • Not for extended international use; primary usage must occur in the US. Device must be registered and used on our US network before international use. Service may be terminated or restricted for unauthorized use. Other limitations, terms and conditions apply. Please refer always to the latest terms and conditions of service available at totalwireless.com.
  • Please see the original post for additional details & give the WIKI and additional forum comments a read for helpful discussion.

Original Post

Written by rstifel5
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Update: This offer ends soon (expires 9/30/2024). Note: Some members have reported issues with the discounted price reflecting on their accounts after making the switch/activation, Several are also reporting that the issue has now been automatically corrected by Total Wireless for them. Please take time out to read through at least the last few pages of the thread before considering this offer.

Total Wireless offers their Total 5G Unlimited Prepaid Plan at $15/month per line for New Customers who Port-In 2 or More Lines from T-Mobile, Mint Mobile or Metro by T-Mobile using the promo codes listed below. A $0.99 per SIM card charge will also apply. Shipping is free.

Thanks to community member rstifel5 for finding this deal.

Instructions:
  1. Click here
  2. Scroll down and click the box that applies to the carrier you will be porting 2 or more lines from:
    • Promo code BYEBYEMETRO (for Metro by T-Mobile customers)
    • Promo code BYEBYEMINT (for Mint Mobile customers)
    • Promo code BYEBYETMOBILE (for T-Mobile customers)
  3. Continue through checkout by adding 2 or more lines to the order.
  4. Select the Total 5G Unlimited Plan for each line.
  5. With 2 or more lines added to cart, apply the promo code listed above that applies to you.
    • Example: 2 lines at $15/month per line = $30/month for 2 Lines, taxes & fees included (guaranteed for up to 5 years).
      • By comparison, the standard cost for Total 5G Unlimited would be 2 lines for $42.50/line ($85/mo. total) without this promotion (a savings of $27.50 per line - or $55/month - via this offer).
Total 5G Unlimited Plan Features:
  • Price guaranteed for 5 years
  • Taxes & fees included
  • Unlimited high-speed (5G/4G LTE), priority data (QCI rating: 8)
  • 15GB hotspot
  • 480p video streaming (when using mobile data)
  • Unlimited call minutes
  • Unlimited texts
  • International texting to 200+ countries
  • International calls to 85+ countries
  • 10GB roaming data in Canada & Mexico
  • 10GB roaming data in 17 countries
  • Total Wireless is owned by Verizon.
    • Note: You must bring your own, compatible device (you can check compatibility by entering your device's IMEI number during checkout, where instructions on finding your IMEI are provided).
    • Check Total Wireless (Verizon-based) coverage in your area on this page.
Offer Details:
  • Limited time offer. Applies to T-Mobile, Metro, Mint customers who activate on a Total 5G Unlimited plan and remain active for the promotional period. Not combinable with other discounts, such as Auto Pay.
  • After five (5) consecutive years, promo becomes subject to cancellation at Total Wireless' discretion.
  • After 5 years, you may choose to continue with Total Wireless at the then standard costs for any desired plan they offer.
  • Note that this is a no contract, prepaid service and you are not required to remain with Total Wireless for the entire 5 year duration that this promo is valid for in order to qualify for the offer (nor for any predetermined length of time). You can port out - if desired - at any time without penalty; but note that you would forfeit this offer pricing if you leave before the 5 years have passed.

Editor's Notes

Written by RevOne | Staff
  • More Offer Terms:
    • Price guarantee applies only to the promotional tax-inclusive monthly rate for your plan, exclusive of any transactional or one-time charges and any equipment charges. Price guarantee does not apply to additional promotions, add-ons, features, or discounts. Price guarantee may drop if your service is lapsed, suspended or terminated, or if you migrate to an ineligible plan. Available exclusively online and in Total Wireless retail stores.
  • About international roaming features:
    • International roaming is available only within the following select countries:
    • Argentina, Brazil, Canada, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Paraguay and Peru.
    • These plans allow calls within the roaming country and to the US. Data used while roaming internationally will be deducted from your service plan's 10GB roaming allotment.
    • Not for extended international use; primary usage must occur in the US. Device must be registered and used on our US network before international use. Service may be terminated or restricted for unauthorized use. Other limitations, terms and conditions apply. Please refer always to the latest terms and conditions of service available at totalwireless.com.
  • Please see the original post for additional details & give the WIKI and additional forum comments a read for helpful discussion.

Original Post

Written by rstifel5

Community Voting

Deal Score
+116
Good Deal
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Top Comments

TarleyT
354 Posts
250 Reputation
Total by Verizon is probably the worst Telco I've ever dealt with. They never honored the deal I signed up for, I had major dramas just porting my number in, their support is worse than helpless and will typically just hang up on you, etc. Avoid this company like the plague.
ZFold6ix
128 Posts
14 Reputation
In reality, NO, they cannot. So in your mind you might be thinking, let me try and see if I can port in from, let's say "AT&T" and take advantage of this $15.00/mo deal by just using the promo code: BYEBYETMO or whatever promo code they're pimping to get customers in on the $15/mo special offer. Once you use that code and port in your number, it's a sold, done deal! You've now got yourself a 5 year $15/mo cell phone plan with Unlimited data.

The drop down that asks what company you are porting in from is for marketing/data purposes only and has no bearing on them knowing what company your phone number or account number belong to. The WLNP or Porting system is a national system that will automatically route the request to the losing carrier. Verizon, Visible or Total or any carrier will have no way of knowing that, until they receive the data/report that they will run off of the WLNP port system for their board meetings or press releases that they can brag about. By that time, it'll to way past the end date of the promo and they're really not going to snatch you off the plan, because it'll be a nightmare!
Verizon finally is no longer sitting back watching the small time player beat up on their big team. They will definitely be taking a lot of cost conscious customers back that they lost over the past few years with this one. Holiday season is right around the corner, too.
I suspect that that once they hit a home run with this one, they'll launch a new promo to get the $15 customers to bump up by $5 or so to the next tier, Just like T-Mobile did when they started uncarrier.

2,011 Comments

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Oct 1, 2024
1,551 Posts
Joined Oct 2008
Oct 1, 2024
asuka
Oct 1, 2024
1,551 Posts
Quote from qwert7 :
Well I didn't realize it ended at 9PM Eastern. I had simcards for 3 in my cart and when I tried to change it to 2 it would no longer take the promo code. I'm sad this is dead. I shouldn't have waited to confirm that the other person on the plan had a valid SIM
It's dead, no question. This was all about Verizon not wanting to lose customers in a difficult fiscal quarter, on the eve of a presidential election.

Now the pressure begins to get them to actually honor the deal for all that did order.
Pro
Oct 1, 2024
5,873 Posts
Joined Dec 2008
Oct 1, 2024
regcustomer88
Pro
Oct 1, 2024
5,873 Posts
Quote from asuka :
They have said the opposite to many. The moment they started taking back orders for the SIMs, they had legal obligation to pull the deal - or honor when it ships out.

If they don't honor pending orders, they'll get FCC complaints aplenty.
This whole thing was a bit of a mess. Hope it works out in the next few days for everyone.
Oct 1, 2024
75 Posts
Joined Mar 2013
Oct 1, 2024
jcdeng5
Oct 1, 2024
75 Posts
Quote from asuka :
They have said the opposite to many. The moment they started taking back orders for the SIMs, they had legal obligation to pull the deal - or honor when it ships out.

If they don't honor pending orders, they'll get FCC complaints aplenty.
They only told me that a lot of people called about this and they got many complains so they might honor the deal but the CS wasn't sure and said I won't know till I activate the pSims and see if the following months have the $15/line promo or not.
1
Oct 1, 2024
7,414 Posts
Joined Oct 2013
Oct 1, 2024
comintel
Oct 1, 2024
7,414 Posts
Quote from jcdeng5 :
They only told me that a lot of people called about this and they got many complains so they might honor the deal but the CS wasn't sure and said I won't know till I activate the pSims and see if the following months have the $15/line promo or not.
Basically those reps know nothing, can't be bothered researching it, and are just guessing as usual.

Common sense (and some corporate reps) say that they will honor the offer for some time, to allow shipping, receipt, activation, etc. One corporate rep said until Nov 21, which was rather precise so maybe he was reading an internal announcement. Others said at least 30 days.

Otherwise they would have been advertising the offer on their home page and taking orders for shipping this past day right up to the deadline under false pretenses, which seems extraordinarily unlikely and would possibly be an offense under consumer protection and other laws.

So I am confident people will have at least a week or two to activate, probably more.
Last edited by comintel October 1, 2024 at 01:46 AM.
Oct 1, 2024
1,254 Posts
Joined Feb 2011
Oct 1, 2024
saverdan
Oct 1, 2024
1,254 Posts
Quote from comintel :
Basically those reps know nothing, can't be bothered researching it, and are just guessing as usual.

Common sense (and some corporate reps) say that they will honor the offer for some time, to allow shipping, receipt, activation, etc. One corporate rep said until Nov 21, which was rather precise so maybe he was reading an internal announcement. Others said at least 30 days.

Otherwise they would have been advertising the offer on their home page and taking orders for shipping this past day right up to the deadline under false pretenses, which seems extraordinarily unlikely and would possibly be an offense under consumer protection and other laws.

So I am confident people will have at least a week or two to activate, probably more.
I'm reviewing some after-deal weirdness. I have a phantom fifth line on the account - says it would renew by 9/30/24 - tempted to just delete it. I had to abort a transaction because I was never prompted for port information and that was essential because I wanted eSIM and number port during the transaction.

Can I delete this phantom device without problems - it says I have a "plan in reserve." Delete device is an option.

Also - the website captured a payment method and that is the default when I check autoenroll. Can this be deleted? I'd like to refill this quarter via paypal.

The renewal dates are staggered - I'd rather have them all renew on the same day.

I know they have a big mess to clean up so I'll check again tomorrow. Any feedback would be appreciated - thanks!

Dan
Oct 1, 2024
61 Posts
Joined Oct 2014
Oct 1, 2024
abeshor
Oct 1, 2024
61 Posts
I ported over 2 T-Mobile business lines (same account) on 9/30, on 10/1 the correct billing is in the app. $55.00 - $40.00 per line.
Oct 1, 2024
144 Posts
Joined Sep 2024
Oct 1, 2024
TenseStraw3608
Oct 1, 2024
144 Posts
Ordered the psim on saturday and still no email on the tracking or information about when it will send out. Online account shows they got the order.

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Oct 1, 2024
6,342 Posts
Joined Jul 2007
Oct 1, 2024
Pctek4456
Oct 1, 2024
6,342 Posts
Don't forget to sign up for total rewards and get those reward points. PM for more info if needed.
Oct 1, 2024
55 Posts
Joined Jul 2018
Oct 1, 2024
IndigoCalendar991
Oct 1, 2024
55 Posts
Quote from Pctek4456 :
Don't forget to sign up for total rewards and get those reward points. PM for more info if needed.
Easier to just self refer
1
Oct 1, 2024
7,414 Posts
Joined Oct 2013
Oct 1, 2024
comintel
Oct 1, 2024
7,414 Posts
Quote from saverdan :
I'm reviewing some after-deal weirdness. I have a phantom fifth line on the account - says it would renew by 9/30/24 - tempted to just delete it. I had to abort a transaction because I was never prompted for port information and that was essential because I wanted eSIM and number port during the transaction.

Can I delete this phantom device without problems - it says I have a "plan in reserve." Delete device is an option.

Also - the website captured a payment method and that is the default when I check autoenroll. Can this be deleted? I'd like to refill this quarter via paypal.

The renewal dates are staggered - I'd rather have them all renew on the same day.

I know they have a big mess to clean up so I'll check again tomorrow. Any feedback would be appreciated - thanks!

Dan
You can delete the extra device and plan in reserve in theory. However the capability is broken so you have to ask them to do so.

I have those too but it would not delete them as I mentioned. I am just leaving them for this month. I will clean it up next month. Let other people deal with any bugs in this time of chaos.

I just paid and turned on Autopay via check box at the same time. You can use configure/add whatever credit cards you want. It took my $30 for 2 lines which is all I need to accomplish this month.

It should have aligned the end dates on your account by prorating one. I guess it took yours as 2 separate dates. It may well clean it up for next month. For this first month I would just try to survive with minimum changes.
Last edited by comintel October 1, 2024 at 11:22 AM.
Oct 1, 2024
61 Posts
Joined Oct 2014
Oct 1, 2024
abeshor
Oct 1, 2024
61 Posts
Quote from IndigoCalendar991 :
Easier to just self refer
How do you self refer?
Oct 1, 2024
838 Posts
Joined Mar 2005
Oct 1, 2024
digital330
Oct 1, 2024
838 Posts
PM me for any help with Rewards setup. Easy points with a new account.
1
Oct 1, 2024
143 Posts
Joined Nov 2011
Oct 1, 2024
save987
Oct 1, 2024
143 Posts
My 2 line psim renewal is showing $85 instead of $30 for many days now. Both psims were not tied to any plan and I had to call CS. Pretty sure incorrect activation removed the promo.

I tried calling a few times to get this fixed. Reps are either clueless or playing dumb as they don't want to deal with this. They are always polite though!

Filed a FCC complaint, l got a call immediately from corporate but it's the same story again. They are saying, it will be fixed on the day of the next billing, which I doubt. Unless we find the right CS who can raise the right ticket or knows how to apply the promo this won't be fixed. How can they not know after a month now??

Do I have any option other than waiting patiently? I hate to port out, having done all the leg work. I gave up many months of prepaid time on those lines to get this deal.
Last edited by save987 October 1, 2024 at 03:28 PM.
Oct 1, 2024
1,254 Posts
Joined Feb 2011
Oct 1, 2024
saverdan
Oct 1, 2024
1,254 Posts
Quote from comintel :
You can delete the extra device and plan in reserve in theory. However the capability is broken so you have to ask them to do so.

I have those too but it would not delete them as I mentioned. I am just leaving them for this month. I will clean it up next month. Let other people deal with any bugs in this time of chaos.

I just paid and turned on Autopay via check box at the same time. You can use configure/add whatever credit cards you want. It took my $30 for 2 lines which is all I need to accomplish this month.

It should have aligned the end dates on your account by prorating one. I guess it took yours as 2 separate dates. It may well clean it up for next month. For this first month I would just try to survive with minimum changes.
Thanks - you were right - I got an error when trying to delete the non-existent device - something about it not being on the network.

My renewal charge is not correct - four lines should be 60 but they are charging 67 and change due to "tax based on the zip code of my credit card." I'm hoping I don't have to hit up support to fix stuff - all the plans say they are "tax included" but I do have a bogus fifth device with "plan in reserve..."

Dan

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Oct 1, 2024
6,342 Posts
Joined Jul 2007
Oct 1, 2024
Pctek4456
Oct 1, 2024
6,342 Posts
Quote from save987 :
My 2 line psim renewal is showing $85 instead of $30 for many days now. Both psims were not tied to any plan and I had to call CS. Pretty sure incorrect activation removed the promo.

I tried calling a few times to get this fixed. Reps are either clueless or playing dumb as they don't want to deal with this. They are always polite though!

Filed a FCC complaint, l got a call immediately from corporate but it's the same story again. They are saying, it will be fixed on the day of the next billing, which I doubt. Unless we find the right CS who can raise the right ticket or knows how to apply the promo this won't be fixed. How can they not know after a month now??

Do I have any option other than waiting patiently? I hate to port out, having done all the leg work. I gave up many months of prepaid time on those lines to get this deal.
Best to wait it out if you really want the deal.

You've already filed with the FCC so let it play out. Check under your account to see if the tickets were created. They are listed under "My Support" when you log in via the web browser.

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