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Forum Thread

Is this simple BS, or a complete BS?! (with pictures!)

7,225 1,711 September 25, 2024 at 07:39 AM
Quote :
  • Samsung's Galaxy Buds FE reportedly exploded in a user's ear, causing permanent hearing loss in what is believed to be an isolated incident.
  • According to the user, Samsung offered new earbuds as a gesture of "good faith" but refuted claims of explosive defects.
  • Samsung's Galaxy Buds FE are known for their affordability, high-quality audio, comfort, touch controls, and water resistance.
A user revealed on the Samsung Community forum that the Galaxy Buds FE caused permanent hearing loss for their girlfriend after exploding in her ear (via @WorkaholicDavid). They said the earbuds were brand new and never charged, only used with the preexisting battery capacity out of the box: "I never charged them even once, and they came with about 36% charge in the box. When my girlfriend borrowed them and used them, the headphones exploded in her ear, causing her permanent hearing loss. We have a doctor's report regarding this situation," reads the machine-translated version of their post.

The affected user mentioned in the community post that Samsung offered a new pair of earbuds as a gesture of "good faith," but refuted the claims of the earbuds exploding. Samsung told the user the earbuds "did not burst and were only deformed".

"I have been dealing with this situation for months. We have everything such as the invoice, the date it exploded, before the explosion, after the explosion, and the doctor's report stating hearing loss due to the exploding headphone," the post says.

https://www.androidpolice.com/exp...y-buds-fe/







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procope
desserts of the real Joined Sep 2005 serving cakes
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Joined Nov 2006
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> bubble2 8,339 Posts
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LC2
09-25-2024 at 04:42 PM.
09-25-2024 at 04:42 PM.
Time to get an attorney. You want a super lawyer for that (it's an actual designation) and possible class action status.
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Joined Dec 2005
My # is bigger than yours
> bubble2 37,379 Posts
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SnakePlisken
09-27-2024 at 01:15 PM.
09-27-2024 at 01:15 PM.
He did it! That will teach her for messing around with the plumber!!
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Joined Mar 2005
I run SD Secret Santa
> bubble2 16,570 Posts
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w3kn
09-30-2024 at 05:18 AM.
09-30-2024 at 05:18 AM.
That's why I'm still on team wired.
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Joined Dec 2005
My # is bigger than yours
> bubble2 37,379 Posts
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SnakePlisken
09-30-2024 at 09:39 AM.
09-30-2024 at 09:39 AM.
Only way to listen to 8-track tapes?
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Joined Sep 2005
deal seeking cheapskate
> bubble2 59,698 Posts
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sampsonti
10-01-2024 at 03:48 PM.
10-01-2024 at 03:48 PM.
Turn the sound down
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Joined Jun 2005
Let Sleeping Dogs Lie
> bubble2 8,770 Posts
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komondor
10-01-2024 at 05:21 PM.
10-01-2024 at 05:21 PM.
Next terrorist target make their head explode Smilie
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Joined Sep 2005
serving cakes
> bubble2 7,225 Posts
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Original Poster
procope
10-04-2024 at 03:25 PM.
10-04-2024 at 03:25 PM.
Quote from SnakePlisken :
He did it! That will teach her for messing around with the plumber!!
Truth! worship

Quote :
UPDATE: 2024/09/25 09:35 EST BY DALLAS THOMAS

Samsung has provided a statement on the matter

We contacted Samsung for comment on this story, and the company provided the following statement to Android Police:

"Samsung takes customer safety seriously. A thorough investigation into the incident has revealed that external factors were solely responsible for the occurrence."

https://www.androidpolice.com/exp...y-buds-fe/
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Joined Nov 2006
L10: Grand Master
> bubble2 8,339 Posts
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LC2
10-04-2024 at 07:33 PM.
10-04-2024 at 07:33 PM.
Quote from sampsonti :
Turn the sound down
What??
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