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popularTheFloppyTaco posted Sep 25, 2024 09:00 PM
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popularTheFloppyTaco posted Sep 25, 2024 09:00 PM

Verizon FIOS - $10 off a month for 12 months - Loyalty Promo YMMV

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I noticed in my home offers that I had a promotion for $10 off my FIOS (Im on the 300 mbs for 49.99 plan) and ask an agent about it, they said it works for 12 months.

If you don't see it on your page chat with an agent and maybe they can help with it?

It was a "loyalty offer"


https://www.verizon.com/consumer/...homeoffers
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I noticed in my home offers that I had a promotion for $10 off my FIOS (Im on the 300 mbs for 49.99 plan) and ask an agent about it, they said it works for 12 months.

If you don't see it on your page chat with an agent and maybe they can help with it?

It was a "loyalty offer"


https://www.verizon.com/consumer/...homeoffers

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103 Comments

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Oct 05, 2024 01:15 AM
236 Posts
Joined Sep 2011
occnOct 05, 2024 01:15 AM
236 Posts
The promo offer did not show up on the same day the deal was posted. After a week, it appeared and I applied it.
Oct 05, 2024 03:12 AM
1,140 Posts
Joined Feb 2004
IlovedealsOct 05, 2024 03:12 AM
1,140 Posts
If i already have loyalty discount will i still see this as an additional add-on?
Oct 05, 2024 03:45 PM
169 Posts
Joined Nov 2021
CiggyJonesOct 05, 2024 03:45 PM
169 Posts
Still possible to get? What do you say to chat?

Hello, my friend got a $10 coupon -- where's mine?
Oct 05, 2024 04:04 PM
169 Posts
Joined Nov 2021
CiggyJonesOct 05, 2024 04:04 PM
169 Posts
Have 300 plan.. offer not available on the page. Do not feel like playing the dance with the plan change, checkout, swap, etc. Have done shit like this before with Verizon and ended up in a shitty spot.
Customer service claims offer only available for gigabit customers. Told them my friend who has 300, recently received this offer.
Customer service came back and says offer not available in my location.. will be soon... will be notified when it is. Not holding my breath.
Oct 06, 2024 09:17 PM
1,186 Posts
Joined Jun 2014
lawrencelinOct 06, 2024 09:17 PM
1,186 Posts
I contacted customer service to inquire about a loyalty discount, as I've been using Verizon Fios for over 7 years since it became available in my area. The agent refused to apply the discount, stating that I already have the best price with the Gig plan. They mentioned that the old plan didn't include whole-home Wi-Fi or other benefits. It seems they aren't focused on improving customer service, unfortunately.
Last edited by lawrencelin October 6, 2024 at 02:26 PM.
Pro
Oct 07, 2024 02:14 AM
2,884 Posts
Joined Jul 2013
autosaver
Pro
Oct 07, 2024 02:14 AM
2,884 Posts
Quote from MdShakir :
I think Loyalty program works if you stay with Verizon more than 4 years and not only fios wireless as well. 10 dollars off per line up to 12 months.
I just opened an account two months ago for Fios and got this offer.
Oct 07, 2024 03:40 AM
1,186 Posts
Joined Jun 2014
lawrencelinOct 07, 2024 03:40 AM
1,186 Posts
Quote from PhonzoXD :
Ok so i figured out how it works for people that cant see the offer.

Go select the same plan that you have
It will be greyed out because its the same plan
So add a perk, i did youtube premium, and itll let you continue
Then when you get to your cart, you should see youtube premium, and the loyalty discount
From here, edit out the perk
And your bill should be 10 lower.
Thanks, I tried to repeat your steps in the app, but it brought me to the website again, then showed me a $10 loyalty discount for 12 months. $62.99 for the Gig plan isn't bad. I filed a complaint with them because the $65 special bonus discount, which was not supposed to expire, was reduced to $55 for no reason. I hope they will fix it soon, so maybe I'll get $52.99 for the next 12 months of Gig service.

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Pro
Oct 08, 2024 04:51 AM
506 Posts
Joined Aug 2013
loopydeals
Pro
Oct 08, 2024 04:51 AM
506 Posts
My account didn't receive the offer initially, but I see it now in the Verizon app.
Oct 08, 2024 06:51 PM
42 Posts
Joined Apr 2018
yardminOct 08, 2024 06:51 PM
42 Posts
Quote from CiggyJones :
Have 300 plan.. offer not available on the page. Do not feel like playing the dance with the plan change, checkout, swap, etc. Have done shit like this before with Verizon and ended up in a shitty spot.
Customer service claims offer only available for gigabit customers. Told them my friend who has 300, recently received this offer.
Customer service came back and says offer not available in my location.. will be soon... will be notified when it is. Not holding my breath.
I wish I had read your comment before I applied this, mobile + Home discount and loyalty dropped off and now my mobile bill is 35$ higher. CS keeps pushing me from mobile to fios and back to mobile. No one knows who can reapply mobile + home, not even their supervisor.
Oct 10, 2024 01:06 AM
1,806 Posts
Joined Sep 2007
ericfwOct 10, 2024 01:06 AM
1,806 Posts
Quote from yardmin :
I wish I had read your comment before I applied this, mobile + Home discount and loyalty dropped off and now my mobile bill is 35$ higher. CS keeps pushing me from mobile to fios and back to mobile. No one knows who can reapply mobile + home, not even their supervisor.
The promotion has to be currently active for them to add it. Maybe you can ask them to dis-link your accounts and then link them again?
Oct 10, 2024 04:21 PM
370 Posts
Joined Nov 2007
LionellOct 10, 2024 04:21 PM
370 Posts
has anyone read the new terms and conditions before getting the discount?. I read it when I first signed up but i don't know if i previously agreed to:

1) non binding arbitration with an arbitrator of Verizon choice (IE they will always win)
2) disputing the issue 60 days in advance in writing to go to arbitration
3) sale of my internet data (assuming where we go online and when)
4) cancellation of service can only be done 30-60 days (no less no more) before the actual date AND can only be done in writing or electronically (so if their online cancellation "isn't working" and they don't provide you with an email address you may end up paying an extra month and a stamp to send it in the mail)
5) I could have missed other things, my eyes started to glaze over in Section 16
Oct 14, 2024 03:26 AM
680 Posts
Joined Nov 2016
alan11Oct 14, 2024 03:26 AM
680 Posts
I had the offer, applied it to my account on 9/25, got the checkout web page showing the new price. but just received the new bill, nothing changed. Anyone else?
Pro
Oct 14, 2024 09:29 AM
2,356 Posts
Joined Oct 2010
mavalpha
Pro
Oct 14, 2024 09:29 AM
2,356 Posts
Quote from alan11 :
I had the offer, applied it to my account on 9/25, got the checkout web page showing the new price. but just received the new bill, nothing changed. Anyone else?
Same here.
Oct 14, 2024 04:17 PM
3,014 Posts
Joined Jul 2004
DiMAn0684Oct 14, 2024 04:17 PM
3,014 Posts
Quote from occn :
The promo offer did not show up on the same day the deal was posted. After a week, it appeared and I applied it.
Same for me. Was not able to add it online for some reason, despite seeing the offer, but chat agent was able to see and added it for me.

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Oct 15, 2024 12:34 AM
1,806 Posts
Joined Sep 2007
ericfwOct 15, 2024 12:34 AM
1,806 Posts
Did you check your plan overview to see what is the price?

Quote from alan11 :
I had the offer, applied it to my account on 9/25, got the checkout web page showing the new price. but just received the new bill, nothing changed. Anyone else?
Last edited by ericfw October 15, 2024 at 09:22 AM.

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