expirednhooda1982 posted Oct 23, 2024 11:28 PM
Item 1 of 3
Item 1 of 3
expirednhooda1982 posted Oct 23, 2024 11:28 PM
Select Home Depot Stores: Ryobi 40V HP EZClean Cold Water Power Cleaner w/ Battery
(In-Store Only, Limited Stock)$50
$129
61% offHome Depot
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Did so, and got the RMA shipping label sent to me by EMAIL.
BE AWARE: the email went to my JUNK folder, but it was sent by Ryobi immediately.
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Our community has rated this post as helpful. If you agree, why not thank NeatBanana4186
That said, the first one I got died in the Spring after a few uses. It started sputtering like the suction hose was cracked or loose. (Think about what it's like to suck soda with a hole in a straw.)
I bought new and returned the old with same receipt at HD in May. If this were older, I would have opened it up for repair.
I bought all the available attachments at the Direct Tools online during their last 50% off sale or similar.
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Their warranty process is intentionally broken (as in you won't be be able to register your tool - which they require you to do in order to file warranty claims for repairs/replacement). They have a known IT issue of circular references within their tool registration webpage (issue going on for 4 yrs. last I checked - see Reddit thread on this) which still hasn't been fixed i.e., you sign in, click "Register Tool" and it takes you back to the "Sign in" pop-up dialog...lol. They've known about this for a while (3+ yrs.) but never fixed it. I reckon its easier to keep the website broken than replace/repair any broken tools under warranty. This is also a Class Action lawsuit waiting to happen (could bankrupt TTI one day...hahaha).
If you get brand new tools/batteries dirt cheap, they're OK but anything remotely expensive or reconditioned, I'd avoid this company at all costs.
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Would be great as a bike washer in the city where hose faucets aren't available.
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Register ONLY the battery online at Ryobi, and do a "Rapid Claim". They send you a Fedex label, you send it back to them, and get a new battery back within 14 days.
Dropped mine off today, and expect to have a new one back in 2 weeks.
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