- You need to establish a Verizon account
- Go to Account, Bill, Payment methods
- Add a credit card
- If you have other Verizon lines, make sure you verify your Auto Pay is still pointing to the bank account
- From a NON Verizon phone, call 800-837-4966
- Enter the phone number for the line you want to pay off
- Tell the robo attendant "pay off device"
- Robo attendant will confirm the payoff amount ($299) and if you would like to process on credit card ending in xxxx (what you have on file)
- * Say yes, and that's it.
*** How to update Apple purchase date ***
- From your Verizon online account, go to Account, Bill, Documents & receipts
- Download the Customer Agreement PDF that has the service agreement and IMEI (shown as Device ID), and barcodes
- Go to https://checkcoverage.a
pple.com - Enter serial number
- If it says no purchase date found, continue to create a case and request a call back
- Upload the PDF
- After the call back they said it could take up to 5 days for the date to be reflected
- I checked the serial after 5 minutes and it was updated
*** Request early unlock (huge YMMV but worth a shot) ***
- Login to your Verizon account
- Start a chat
- Ask them to submit a "request for early SIM unlock on your behalf"
- For reason, simply say "device is paid in full"
- Be ready for some pushback or if you want PUK unblock, or porting pin - just state the same
- If they say it cannot be done, tell them politely that you are aware they cannot do it, and they need to send a request up the line
- In my case they send to contact in 10 days (not holding my breath this will actually happen but worth a shot)
*** Disconnectiong line ***
- Login to your Verizon account
- Start a chat
- Request an agent
- If asked, about plans/service
- Say disconnect line
- They will try to offer you other options or to disconnect at a later date
- Insist you need the line disconnected now
- If asked for a reason, say you cannot give them one
- Verify total under Account, Bill, Next bill estimate - about $7 for 3 days of service
*** Instant unlock using SIM Swap for ATT (YMMV) ***
- After getting the phone and paying it off fully, make some calls/texts and make sure it shows up on ATT account
- Transfer the eSIM to an unlocked, steps might vary depending on iPhone/android.
- Make some calls with that phone and make sure it shows up on the account now.
- Now go to ATT.com/device unlock and select non ATT customer and provide imei.
- Make sure you reply yes to the confirmation email ATT sends
- Only cancel the account after you are able to unlock.
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dialed 8008374966 and provided the new phone number
Said "pay off device" when asked the reason for calling and follow the prompts.
Fully paid the 299$ for the device with Automated system without talking with a live person.
Then called in and spoke to a live person and canceled the line.
If you're waiting 3 days for the shipment I don't see you getting out of the activation fee.
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I'm also new to Verizon. Should I register for an account using the email address used during the purchase process? Just got a email from Verizon mentioning email has been changed on my account and no other communication. Can someone pls suggest here?
Also pls post any old thread which details the steps to payoff and cancel line for Verizon.
Thanks OP and SD'ers
I'm also new to Verizon. Should I register for an account using the email address used during the purchase process? Just got a email from Verizon mentioning email has been changed on my account and no other communication. Can someone pls suggest here?
Also pls post any old thread which details the steps to payoff and cancel line for Verizon.
Thanks OP and SD'ers
With verizon, can we pay off the $300 at a verizon in store kiosk or does it have to be with an agent?
We cancel the line right after paying off the $300? Or cancel the line and then pay?
Sorry for the questions, first time doing one of these deals since I have a verizon account.
With verizon, can we pay off the $300 at a verizon in store kiosk or does it have to be with an agent?
We cancel the line right after paying off the $300? Or cancel the line and then pay?
Sorry for the questions, first time doing one of these deals since I have a verizon account.
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Shipped morning of 11/12
Today they show arriving tomorrow by 8pm
Today got the email that they were activated on 11/12
During the first 30 days, the devices need to be paid in store (I would go to a Verizon corporate)
The clock is ticking - these better arrive by tomorrow with enough time to go to a store to pay.
* What's the process to pay in full and cancel?
* Do you go to a Verizon corporate store?
* Do you pay in full at a kiosk or tell them you need to pay in full?
* Can you also cancel the line right after or you do it online?
* How do you verify the device is unlocked after 60 days? Does it need to be connected to WiFi? (In the past I would do a DFU restore via iTunes and I would get a message that the device is unlocked).
TIA.
Shipped morning of 11/12
Today they show arriving tomorrow by 8pm
Today got the email that they were activated on 11/12
During the first 30 days, the devices need to be paid in store (I would go to a Verizon corporate)
The clock is ticking - these better arrive by tomorrow with enough time to go to a store to pay.
Shipped morning of 11/12
Today they show arriving tomorrow by 8pm
Today got the email that they were activated on 11/12
During the first 30 days, the devices need to be paid in store (I would go to a Verizon corporate)
The clock is ticking - these better arrive by tomorrow with enough time to go to a store to pay.
When we receive the phone this is the order of things to do
1. Pay it off at Verizon store
2. Ask to cancel it there
3. Wait 60 days for it to unlock
Feels weird paying it off then canceling service at the same time.
To answer your questions first
- There is no option to pay off the device on the app or with an agent on the phone, as it's been less than 30 days. So you have to go to a store
- At the store, you will be asked to pay $299 cash. No option for credit card or debit card
- You can cancel the line RIGHT after paying off the device while you are still at the store. I was told by the store clerk that you can't cancel the line before paying off the device. So it would have to be in this order
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* What's the process to pay in full and cancel?
* Do you go to a Verizon corporate store?
* Do you pay in full at a kiosk or tell them you need to pay in full?
* Can you also cancel the line right after or you do it online?
* How do you verify the device is unlocked after 60 days? Does it need to be connected to WiFi? (In the past I would do a DFU restore via iTunes and I would get a message that the device is unlocked).
TIA.
Mine should be here tomorrow.
I'm thinking of just going to verizon right now and paying off the $300 since there has to be a direct signature. Don't want to miss the fedex driver tomorrow
Worst case scenario we cancel the whole transaction ?
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