- You need to establish a Verizon account
- Go to Account, Bill, Payment methods
- Add a credit card
- If you have other Verizon lines, make sure you verify your Auto Pay is still pointing to the bank account
- From a NON Verizon phone, call 800-837-4966
- Enter the phone number for the line you want to pay off
- Tell the robo attendant "pay off device"
- Robo attendant will confirm the payoff amount ($299) and if you would like to process on credit card ending in xxxx (what you have on file)
- * Say yes, and that's it.
*** How to update Apple purchase date ***
- From your Verizon online account, go to Account, Bill, Documents & receipts
- Download the Customer Agreement PDF that has the service agreement and IMEI (shown as Device ID), and barcodes
- Go to https://checkcoverage.a
pple.com - Enter serial number
- If it says no purchase date found, continue to create a case and request a call back
- Upload the PDF
- After the call back they said it could take up to 5 days for the date to be reflected
- I checked the serial after 5 minutes and it was updated
*** Request early unlock (huge YMMV but worth a shot) ***
- Login to your Verizon account
- Start a chat
- Ask them to submit a "request for early SIM unlock on your behalf"
- For reason, simply say "device is paid in full"
- Be ready for some pushback or if you want PUK unblock, or porting pin - just state the same
- If they say it cannot be done, tell them politely that you are aware they cannot do it, and they need to send a request up the line
- In my case they send to contact in 10 days (not holding my breath this will actually happen but worth a shot)
*** Disconnectiong line ***
- Login to your Verizon account
- Start a chat
- Request an agent
- If asked, about plans/service
- Say disconnect line
- They will try to offer you other options or to disconnect at a later date
- Insist you need the line disconnected now
- If asked for a reason, say you cannot give them one
- Verify total under Account, Bill, Next bill estimate - about $7 for 3 days of service
*** Instant unlock using SIM Swap for ATT (YMMV) ***
- After getting the phone and paying it off fully, make some calls/texts and make sure it shows up on ATT account
- Transfer the eSIM to an unlocked, steps might vary depending on iPhone/android.
- Make some calls with that phone and make sure it shows up on the account now.
- Now go to ATT.com/device unlock and select non ATT customer and provide imei.
- Make sure you reply yes to the confirmation email ATT sends
- Only cancel the account after you are able to unlock.
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dialed 8008374966 and provided the new phone number
Said "pay off device" when asked the reason for calling and follow the prompts.
Fully paid the 299$ for the device with Automated system without talking with a live person.
Then called in and spoke to a live person and canceled the line.
If you're waiting 3 days for the shipment I don't see you getting out of the activation fee.
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So I should get mine tomorrow and that will be the '3rd day'
hopefully I can call up and cancel it. I just tried it with my main verizon line but it's trying to pay off that device and doesn't give me an option for the new iPhone 13
looks like the call has to be made from the new device.
also, did they remove all the fees? I'm checking the bill now and it's showing like $86 so far....and that's on the cheapest plan for this line.
I received the email on the 12th saying verizon activated the line.
Shipped on 11/12 and got it on 11/13
I made a verizon account thru verizon app then linked the service using the phone number after the phone got shipped. I also added a payment method to the account.
After I got the phone, I turned it on to connect to a wifi to make sure it's activated (not sure if this matters).
Called the number from a post in this thread and said "pay off device". Got to use the payment method on the account to pay without talking to an agent. Then chat with an agent to cancel the line and confirm I'd get activation fee back and the phone will be unlocked automatically after 60 days.
Total would be taxes on sale price + $299 + 2 or 3 days of services.
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If you're waiting 3 days for the shipment I don't see you getting out of the activation fee.
I received the email on the 12th saying verizon activated the line.
Can you pay off the phone and cancel before receiving the phone physically?..
Can you pay off the phone and cancel before receiving the phone physically?..
Thanks for activating your service on November 12, 2024 for line(s) ending in: xxxx.
Important details concerning your wireless service and contract term can be found in My verizon, Documents and Receipts.
Email: [email protected]
They sent me that email yesterday, the 13th
I paid off the phone using the steps someone posted a few posts above
Call the number listed with a non verizon number.
Thanks for activating your service on November 12, 2024 for line(s) ending in: xxxx.
Important details concerning your wireless service and contract term can be found in My verizon, Documents and Receipts.
Email: [email protected]
They sent me that email yesterday, the 13th
I paid off the phone using the steps someone posted a few posts above
Call the number listed with a non verizon number.
That means I still need to wait for the emai and then pay off and cancel before receiving the phone .?..OR is the way we can check in the Verizon account?
That means I still need to wait for the emai and then pay off and cancel before receiving the phone .?..OR is the way we can check in the Verizon account?
Check your account. Add a credit card to your account.
Call the number listed a few posts above, when asked, put in the new phone number. When the automated thing asks why you are calling say 'pay off device"
It will ask if you want to pay with your card ending in: 1234
Say yes.
I received a text to my primary verizon line saying $299 was paid
Thanks for activating your service on November 12, 2024 for line(s) ending in: xxxx.
Important details concerning your wireless service and contract term can be found in My verizon, Documents and Receipts.
Email: [email protected]
They sent me that email yesterday, the 13th
I paid off the phone using the steps someone posted a few posts above
Call the number listed with a non verizon number.
Sign up for a Slickdeals account to remove this ad.
Check your account. Add a credit card to your account.
Call the number listed a few posts above, when asked, put in the new phone number. When the automated thing asks why you are calling say 'pay off device"
It will ask if you want to pay with your card ending in: 1234
Say yes.
I received a text to my primary verizon line saying $299 was paid
One more thing your date of order placement and date of receiving the email?
Was the email received from Verizon after shipped?
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