https://www.t-mobile.com/responsi...ock-policy
- The device must have been active on the T‑Mobile network for at least 40 days on the requesting line.
- If the device was financed or leased through T‑Mobile then all payments must be satisfied and the device must be paid in full.
- If the device is associated with a canceled account, then the account balance must be zero.
- T‑Mobile may request proof of purchase or additional information in its discretion and certain other exceptions may apply.
Since the phone is "On Us with trade" Via 24 monthly bill credits, then the phone won't be paid off until 2 years later (after 24 monthly bill credits). Meaning you can't Unlock the phone until 2 years from the time the phone has been active on the T-Mobile network on the requesting line.
https://www.t-mobile.com/support/...ess-device
- Log into your T-Mobile Account and choose the Accounts page.
- Select the line you wish to unlock, then choose Check device unlock status.
- Under the device image, check if your device is eligible to be unlocked. Review Device Unlock Policy for a list of eligibility requirements
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This post can be edited by most users to provide up-to-date information about developments of this thread based on user responses, and user findings. Feel free to add, change or remove information shown here as it becomes available. This includes new coupons, rebates, ideas, thread summary, and similar items.
FYI : Once the phone is ordered with trade-in, the promotion should show up at your TMO Account promotions [t-mobile.com] page within a couple of days.
Limit: For those wondering if there is a maximum number of phone lines per account that can be upgraded through this promo, it seems it's 4 per account (as confirmed by T-Mobile rep).
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That's impossible, how can I mail it and have them receive it the next day? They should have an expiration date at least a week or two away, so that I can first receive and activate the new Pixel 9, copy stuff over (if needed), delete all my personal info from the Pixel 6 ("You will remove all Device data and personal information, passwords, security software, or user locks."), then ship it to them and leave time for shipping carrier to get it to them.
So I reluctantly backed out at the final step.
What's next?
Once that cool new device is in your hands, get started on these important next steps.
Trade in your old device
Once your new Pixel 9 Pro ships, you'll have 30 days to send back your current Google GVU6C Pixel 7 5G 128GB White - T-Mobile in good condition to retain your promotional value of $800.00.
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Good luck!
Jon
I stick with physical sims so I can swap phones without calling T-Mobile every time. You can still use an international Esim for travel, as long as the phone is unlocked.
This $800 deal works on old cheaper plans.
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I stick with physical sims so I can swap phones without calling T-Mobile every time. You can still use an international Esim for travel, as long as the phone is unlocked.
In my primary phone I have two esims. T-Mobile and then my international one (airalo or ubigi)
In my primary phone I have two esims. T-Mobile and then my international one (airalo or ubigi)
I also did my own shipping as well and they said my phone has water damaged. The phone has never touched water and they claimed that was the problem . lol
The best option is to trade it in the store and take the $35 hit.
I definitely would not just drop the phone off at a store and leave.
Need to make sure they mark it as returned, in acceptable condition, and get a receipt.
Done deal.
1. No document containing the trade-in info on my "T-Mobile order documents" page, and
2. on my confirmation email (at the bottom), it states only the following:
"Once your new Pixel9ProXL-Obsidian-256GB ships, you'll have 30 days to send back your current Google GQML3 Pixel 7 5G 256GB Black - Generic in good condition to receive a one-time bill credit of $110.00."
Any way I can confirm whether or not the rep screwed things up? And, assuming he screwed up things, what is my recourse: Cancel the order and re-order? Wait for delivery (which will likely be after promo expires), and return? Something else?
My point? Make sure youre getting the promo because its a pain to deal with later.
Still, $800 for a 2 year old phone isn't bad. Might see if I can find someone willing to trade the 9 pro XL for a galaxy ultra or something
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Still, $800 for a 2 year old phone isn't bad. Might see if I can find someone willing to trade the 9 pro XL for a galaxy ultra or something
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