https://www.t-mobile.com/responsi...ock-policy
- The device must have been active on the T‑Mobile network for at least 40 days on the requesting line.
- If the device was financed or leased through T‑Mobile then all payments must be satisfied and the device must be paid in full.
- If the device is associated with a canceled account, then the account balance must be zero.
- T‑Mobile may request proof of purchase or additional information in its discretion and certain other exceptions may apply.
Since the phone is "On Us with trade" Via 24 monthly bill credits, then the phone won't be paid off until 2 years later (after 24 monthly bill credits). Meaning you can't Unlock the phone until 2 years from the time the phone has been active on the T-Mobile network on the requesting line.
https://www.t-mobile.com/support/...ess-device
- Log into your T-Mobile Account and choose the Accounts page.
- Select the line you wish to unlock, then choose Check device unlock status.
- Under the device image, check if your device is eligible to be unlocked. Review Device Unlock Policy for a list of eligibility requirements
=======================
This post can be edited by most users to provide up-to-date information about developments of this thread based on user responses, and user findings. Feel free to add, change or remove information shown here as it becomes available. This includes new coupons, rebates, ideas, thread summary, and similar items.
FYI : Once the phone is ordered with trade-in, the promotion should show up at your TMO Account promotions [t-mobile.com] page within a couple of days.
Limit: For those wondering if there is a maximum number of phone lines per account that can be upgraded through this promo, it seems it's 4 per account (as confirmed by T-Mobile rep).
Leave a Comment
Your comment cannot be blank.
Share information with community. Please follow our Community Guidelines and be kind!
Top Comments
That's impossible, how can I mail it and have them receive it the next day? They should have an expiration date at least a week or two away, so that I can first receive and activate the new Pixel 9, copy stuff over (if needed), delete all my personal info from the Pixel 6 ("You will remove all Device data and personal information, passwords, security software, or user locks."), then ship it to them and leave time for shipping carrier to get it to them.
So I reluctantly backed out at the final step.
What's next?
Once that cool new device is in your hands, get started on these important next steps.
Trade in your old device
Once your new Pixel 9 Pro ships, you'll have 30 days to send back your current Google GVU6C Pixel 7 5G 128GB White - T-Mobile in good condition to retain your promotional value of $800.00.
1,191 Comments
Sign up for a Slickdeals account to remove this ad.
I recalled many years ago, the store rep did all the above and even checked for water damages. I can't remember what he did to confirm whether it was damaged or not.
Your Plan is listed about 3 rows down.
https://www.t-mobile.com/devices/phone-trade-in
I ended up dropping it off at UPS hopefully no issues.
I was able to message them and within a few hours, I got the IMEI of the phone they would ship out.
Sign up for a Slickdeals account to remove this ad.
The 'documents' on T-Mobile website, under trade in device show "Print Shipping Label" which takes it to account activity and there I see 'tradein_returns' document that show the forth Wort address.
I think I saw comments that it should be Assurant?
Thank you in advance.
Same. That envelope is garbage. Cracked screen in transit seems like the best outcome lol
I haven't taken my 6 Pro in yet, probably tomorrow, but under no circumstance will I leave without those things. Definitely won't leave it there if they tell me they are going to print a label and ship it.
Tried this... must have had two incompetent employees. Both stores said they could only print out the label and I'd have to drop at UPS.
Gave up and just grabbed my box from the car and packed it myself and dropped it off at UPS
Your Plan is listed about 3 rows down.
I was able to message them and within a few hours, I got the IMEI of the phone they would ship out.
Is that not an issue for a TMO trade-in ?
I was told simple
Choice plan is not eligible. Should I try again?
Sign up for a Slickdeals account to remove this ad.
https://slickdeals.net/f/17913009-t-mobile-offer-trade-in-phone-towards-google-pixel-9-xl-t-mobile-locked-get-up-to-800-trade-in-credit-via-24-monthly-bill-credits?p=17421
Leave a Comment
Your comment cannot be blank.
Share information with community. Please follow our Community Guidelines and be kind!