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expired Posted by athirstytraveller • Nov 22, 2024
expired Posted by athirstytraveller • Nov 22, 2024

T-Mobile Offer: Trade-In Phone Towards Google Pixel 9 XL (T-Mobile Locked), Get

(via 24 Monthly Bill Credits)

Up to $800 Trade-In Credit

$1,000

T-Mobile
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Deal Details
T-Mobile offers Google Pixel 9 XL 5G Smartphone (T-Mobile Locked) for $199.99 after Up to $800 Credit Back (via 24 Monthly Bill Credits) when you Trade-In an eligible phone and purchase your new Pixel 9 XL via 24 month device payment plan on a on a qualifying T-Mobile Plan (noted below, $35 Activation Fee applies). Shipping is free.

Thanks to community member athirstytraveller for sharing this deal.

How to get this Offer:
  1. Purchase Google Pixel 9 Pro XL on a monthly payment plan and pay the applicable sales tax on the pre-credit price at time of purchase.
  2. Have or switch to an eligible rate plan.
  3. Trade in an eligible device in good condition
  4. New lines receive up to $800 back via one-time trade in credit and 24 monthly bill credits. Upgrades receive up to $800 back via 24 monthly bill credits. Yearly Upgrade customers must trade in your current qualifying device after 6+ months, and we will pay off your remaining device balance up to 50%.
Trade-In Prices:
  • Get Up to $800 Off
    • Samsung Galaxy:
      • S9, S9+, S10, S10e, S10+, S10 5G, S20, S20+, S20 Ultra, S20 FE, Note9, Note10, Note10+, Note10 Lite, Note20, Note 20 Ultra S21, S21+, S21 Ultra, S21FE, S22, S22+, S22 Ultra, S23, S23+, S23 Ultra, S23 FE, S24, Z Fold, Z Flip, Z Flip 5G, Z Fold2, Z Fold3, Z Flip3, Z Flip4, Z Fold4, Z Flip5, Z Fold5
    • Apple iPhone:
      • 11 Pro, 11 Pro Max, 12, 12 mini, 12 Pro, 12 Pro Max, 13, 13 mini, 13 Pro,13 Pro Max, 14, 14 Plus, 14 Pro, 14 Pro Max,15, 15 Plus
    • OnePlus:
      • 10 Pro 5G, 9 Pro 5G
    • Google Pixel:
      • 8, 8 Pro, 7, 7 Pro, 6, 6 Pro, Fold
    • Moto:
      • razr+ 2023
  • Get up to $400 off:
    • Samsung Galaxy:
      • S6, S6 Edge, S6 Edge+, S7, S7 edge, S7 Active, S7 edge duo, S8, S8+, S8 Active, A32, A32 5G, A51, A51 5G, A52, A52 5G, A53 5G, A54 5G, A71, A71 5G, A21, A23, A14 5G, A15 5G, Note8
    • Apple iPhone:
      • 7, 7 Plus, 8, 8 Plus, X, XR, XS, XS Max, 11, SE 2nd Gen, SE 3rd Gen
    • OnePlus:
      • 7T, 7T Pro, 7T Pro McLaren, 8T, 8T+ 5G, 8 5G, 8 Pro 5G, 9 5G, 10T 5G
    • Google Pixel:
      • 4, 4 XL, 4a, 4a 5G, 5a 5G, 5, 6a, 7a
    • LG:
      • Velvet, V60 ThinQ
    • Moto:
      • razr 5G, Edge2021, Edge 5G 2022, razr 40

Editor's Notes

Written by slickdewmaster | Staff
  • Offer Terms:
    • If you cancel entire account before receiving 24 credits, credits stop and balance on required finance agreement is due; contact us. Bill credits end if you pay off device early. For well-qualified customers.
    • Contact us before cancelling entire account to continue remaining bill credits, or credits stop & balance on required finance agreement is due (e.g., $999.99 – Google Pixel 9 Pro 256GB). Bill credits end if you pay off device early. Tax on pre-credit price due at sale. Limited-time offer; subject to change. Qualifying credit, service & trade-in (e.g., Save $800: Google Pixel 8 / Save $400: Google Pixel 4) required.  Available on web only. $35 device connection charge due at sale. Up to $800 via bill credits; line with promo must be active and in good standing to receive credits; allow 2 bill cycles. Max 4 discounted devices/account. May not be combinable with some offers or discounts.
  • Get 1%-5% cash back on deals like this with a cash back credit card. Compare the available cash back credit cards here.

Original Post

Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
T-Mobile offers Google Pixel 9 XL 5G Smartphone (T-Mobile Locked) for $199.99 after Up to $800 Credit Back (via 24 Monthly Bill Credits) when you Trade-In an eligible phone and purchase your new Pixel 9 XL via 24 month device payment plan on a on a qualifying T-Mobile Plan (noted below, $35 Activation Fee applies). Shipping is free.

Thanks to community member athirstytraveller for sharing this deal.

How to get this Offer:
  1. Purchase Google Pixel 9 Pro XL on a monthly payment plan and pay the applicable sales tax on the pre-credit price at time of purchase.
  2. Have or switch to an eligible rate plan.
  3. Trade in an eligible device in good condition
  4. New lines receive up to $800 back via one-time trade in credit and 24 monthly bill credits. Upgrades receive up to $800 back via 24 monthly bill credits. Yearly Upgrade customers must trade in your current qualifying device after 6+ months, and we will pay off your remaining device balance up to 50%.
Trade-In Prices:
  • Get Up to $800 Off
    • Samsung Galaxy:
      • S9, S9+, S10, S10e, S10+, S10 5G, S20, S20+, S20 Ultra, S20 FE, Note9, Note10, Note10+, Note10 Lite, Note20, Note 20 Ultra S21, S21+, S21 Ultra, S21FE, S22, S22+, S22 Ultra, S23, S23+, S23 Ultra, S23 FE, S24, Z Fold, Z Flip, Z Flip 5G, Z Fold2, Z Fold3, Z Flip3, Z Flip4, Z Fold4, Z Flip5, Z Fold5
    • Apple iPhone:
      • 11 Pro, 11 Pro Max, 12, 12 mini, 12 Pro, 12 Pro Max, 13, 13 mini, 13 Pro,13 Pro Max, 14, 14 Plus, 14 Pro, 14 Pro Max,15, 15 Plus
    • OnePlus:
      • 10 Pro 5G, 9 Pro 5G
    • Google Pixel:
      • 8, 8 Pro, 7, 7 Pro, 6, 6 Pro, Fold
    • Moto:
      • razr+ 2023
  • Get up to $400 off:
    • Samsung Galaxy:
      • S6, S6 Edge, S6 Edge+, S7, S7 edge, S7 Active, S7 edge duo, S8, S8+, S8 Active, A32, A32 5G, A51, A51 5G, A52, A52 5G, A53 5G, A54 5G, A71, A71 5G, A21, A23, A14 5G, A15 5G, Note8
    • Apple iPhone:
      • 7, 7 Plus, 8, 8 Plus, X, XR, XS, XS Max, 11, SE 2nd Gen, SE 3rd Gen
    • OnePlus:
      • 7T, 7T Pro, 7T Pro McLaren, 8T, 8T+ 5G, 8 5G, 8 Pro 5G, 9 5G, 10T 5G
    • Google Pixel:
      • 4, 4 XL, 4a, 4a 5G, 5a 5G, 5, 6a, 7a
    • LG:
      • Velvet, V60 ThinQ
    • Moto:
      • razr 5G, Edge2021, Edge 5G 2022, razr 40

Editor's Notes

Written by slickdewmaster | Staff
  • Offer Terms:
    • If you cancel entire account before receiving 24 credits, credits stop and balance on required finance agreement is due; contact us. Bill credits end if you pay off device early. For well-qualified customers.
    • Contact us before cancelling entire account to continue remaining bill credits, or credits stop & balance on required finance agreement is due (e.g., $999.99 – Google Pixel 9 Pro 256GB). Bill credits end if you pay off device early. Tax on pre-credit price due at sale. Limited-time offer; subject to change. Qualifying credit, service & trade-in (e.g., Save $800: Google Pixel 8 / Save $400: Google Pixel 4) required.  Available on web only. $35 device connection charge due at sale. Up to $800 via bill credits; line with promo must be active and in good standing to receive credits; allow 2 bill cycles. Max 4 discounted devices/account. May not be combinable with some offers or discounts.
  • Get 1%-5% cash back on deals like this with a cash back credit card. Compare the available cash back credit cards here.

Original Post

Community Voting

Deal Score
+174
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Top Comments

OnePlus7pro
9818 Posts
5214 Reputation
Failed to mention Via 24 monthly bill credits like always!
Elcapitran
1531 Posts
95 Reputation
I'm on simple choice and I qualified. Already traded in two phones. One for a 9 pro xl and one for a regular 9. If you go to the product page and try from there it's gonna keep trying to add a line for the promo. You have to go to the number's profile and select upgrade from there.
Money2g
813 Posts
70 Reputation
"Up to"

1,087 Comments

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Dec 17, 2024
1,109 Posts
Joined Dec 2020
Dec 17, 2024
SmartHaddock3847
Dec 17, 2024
1,109 Posts
my order got canceled too. what the hell
Dec 17, 2024
1,109 Posts
Joined Dec 2020
Dec 17, 2024
SmartHaddock3847
Dec 17, 2024
1,109 Posts
Quote from AznJZ121 :
WTH, a rep helped me replaced another order with buds and trying to inject the trade-in promo manually. After i signed all the doc, and 10mins later the order is again Cancelled. think i'm going to give up and return my trade-in phone, lucky i got it on amazon.
the issue might be the buds bundling
Pro
Dec 17, 2024
163 Posts
Joined Feb 2009
Dec 17, 2024
DrJKweezy
Pro
Dec 17, 2024
163 Posts
Just got off the phone with them and CSR had to call web support and web support rep said it is a system wide error. There was an internal memo sent to customer care about it. But basically was told to redo the order adding the buds too (if your original order included it) and they will honor the promo. We shall see.

i would still call customer support and then mention the memo about this fiasco and hopefully they see it. from what i could understand, the web support dude mentioned something about "atlas" and customer support was able to see the memo.
Last edited by DrJKweezy December 16, 2024 at 05:22 PM.
Dec 17, 2024
1,193 Posts
Joined Mar 2006
Dec 17, 2024
b005td
Dec 17, 2024
1,193 Posts
Quote from kbonnel :
My order just got canceled and I'm being told it was a system error. And I have to reorder it a they will honor the deal abs free buds. Anybody else have this happen to them?
Mine shows canceled as well
I am trying to call them right now.
the wait time is 1+ hour this is crazy
Dec 17, 2024
7 Posts
Joined Aug 2019
Dec 17, 2024
zokica
Dec 17, 2024
7 Posts
Got this sms "T-Mobile Alert: order#xxx was not completed. Please call 1-800-937-8997 to complete this transaction. Your order will be cancelled if no action is taken." Called, and after being pinballed through various costumer service reps, i ended up with a supervisor. They all told me that they dont know the reason of cancelation and that they cant replicate nor honor the promo. Tried the app chat, over there I was told that the order is not canceled and rest assured i will get my phone. Checked the web, also shows order canceled. (White pixel pro xl 9 with buds on us ordered Dec 2nd)
Dec 17, 2024
29 Posts
Joined Apr 2019
Dec 17, 2024
Spendless32
Dec 17, 2024
29 Posts
I am only getting $400 for my Oneplus 9 5G.
Dec 17, 2024
1 Posts
Joined Oct 2023
Dec 17, 2024
FairLeopard6488
Dec 17, 2024
1 Posts
Quote from SmartHaddock3847 :
the issue might be the buds bundling
Just now I had a call with rep .. they mentioned it's a system error . Placed order again with buds .. as per rep it takes couple of billing cycle to apply 800$ promo
Good luck

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Dec 17, 2024
171 Posts
Joined Mar 2007
Dec 17, 2024
AznJZ121
Dec 17, 2024
171 Posts
Quote from FairLeopard6488 :
Just now I had a call with rep .. they mentioned it's a system error . Placed order again with buds .. as per rep it takes couple of billing cycle to apply 800$ promo Good luck
Yes, goodluck with that, It was pain for me to call them every month for the credit.
1
Dec 17, 2024
314 Posts
Joined Nov 2018
Dec 17, 2024
demetron
Dec 17, 2024
314 Posts
Quote from kbonnel :
For folks whose order got cancelled, did you order the white pixel 9 pro xl? I wonder if they are not able to get them as they now show OOS and can't be ordered.
I ordered a hazel one
Dec 17, 2024
314 Posts
Joined Nov 2018
Dec 17, 2024
demetron
Dec 17, 2024
314 Posts
Quote from AznJZ121 :
Yes, goodluck with that, It was pain for me to call them every month for the credit.
That's what I'm afraid of. If that's a manual credit they need to apply every month it can easily go wrong and leave you on the hook for $$$ (or make you waste your time contacting support monthly). I don't understand why they refuse to simply re-issue canceled orders with all the original promos applied. Should be fairly easy on their end
Dec 17, 2024
470 Posts
Joined Jun 2006
Dec 17, 2024
ManchiBoy
Dec 17, 2024
470 Posts
Quote from b005td :
Mine shows canceled as well
I am trying to call them right now.
the wait time is 1+ hour this is crazy
Try T-Force chat. I was able to get a rep who took care of reorder in under 30 minutes.
Dec 17, 2024
314 Posts
Joined Nov 2018
Dec 17, 2024
demetron
Dec 17, 2024
314 Posts
Quote from ManchiBoy :
Try T-Force chat. I was able to get a rep who took care of reorder in under 30 minutes.
Is that chat on their website? I tried that one and they only offered me the option to re-order with the (unwritten anywhere) promise of them then manually applying credits after a couple of billing cycles. I don't think I'm gonna do that, this all is some BS
Dec 17, 2024
314 Posts
Joined Nov 2018
Dec 17, 2024
demetron
Dec 17, 2024
314 Posts
Quote from gullzway :
Go5g Plus always got the high trade in value.

This deal was for older plans like Magenta/One/Simple Choice, now it's back to $500 off. Hopefully they correct the issue for older plans.
Simple Choice doesn't offer even $500 promo now
Dec 17, 2024
171 Posts
Joined Mar 2007
Dec 17, 2024
AznJZ121
Dec 17, 2024
171 Posts
Quote from demetron :
Is that chat on their website? I tried that one and they only offered me the option to re-order with the (unwritten anywhere) promise of them then manually applying credits after a couple of billing cycles. I don't think I'm gonna do that, this all is some BS
yea, too much of risk for $800

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Dec 17, 2024
470 Posts
Joined Jun 2006
Dec 17, 2024
ManchiBoy
Dec 17, 2024
470 Posts
Quote from demetron :
Is that chat on their website? I tried that one and they only offered me the option to re-order with the (unwritten anywhere) promise of them then manually applying credits after a couple of billing cycles. I don't think I'm gonna do that, this all is some BS
T-Force (Twitter) Reps are the best. You can count on them to deliver. The guy I dealt with knows the issue right away. He says he would follow up right after the billing cycle.

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