Saw this on read-it, didn't see it here unless buried inside a thread, but TMO stores are activating lines 'On Us' (free) from Dec 3 to unknown end date. According to thread, deal is fully stackable with all other offers and across plans. Might tip the scales for those moving many lines, or don't have a Costco/Sams kiosk, where other perks like gift cards are offered.
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Saw this on read-it, didn't see it here unless buried inside a thread, but TMO stores are activating lines 'On Us' (free) from Dec 3 to unknown end date. According to thread, deal is fully stackable with all other offers and across plans. Might tip the scales for those moving many lines, or don't have a Costco/Sams kiosk, where other perks like gift cards are offered.
On a side note, I changed the number on one of the 9 lines and lost the Jan 2021 free line promo. They have been giving me $30 every month since last year but have been unable to reinstate the promo, saying that since it's expired, they can't add it back but will continue giving me $30 monthly credit if I call. I have a TM ONE 9-12 lines plan.
Any suggestions, or thoughts on how can I get this resolved in my favor so that I don't have to call them every month?
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Upgrades still have fee in store but they're waived online right now.
On a side note, I changed the number on one of the 9 lines and lost the Jan 2021 free line promo. They have been giving me $30 every month since last year but have been unable to reinstate the promo, saying that since it's expired, they can't add it back but will continue giving me $30 monthly credit if I call. I have a TM ONE 9-12 lines plan.
Any suggestions, or thoughts on how can I get this resolved in my favor so that I don't have to call them every month?
Have you tried T-Force on X? They have been helpful when I have had issues.
I called T-Mobile few days ago ask them for free line promotion and they add 1 free line for free
Did you mention anything additionally for this to get the free line? What number did you call and what plan are you on? Did you need to BYOD for the free line?
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On a side note, I changed the number on one of the 9 lines and lost the Jan 2021 free line promo. They have been giving me $30 every month since last year but have been unable to reinstate the promo, saying that since it's expired, they can't add it back but will continue giving me $30 monthly credit if I call. I have a TM ONE 9-12 lines plan.
Any suggestions, or thoughts on how can I get this resolved in my favor so that I don't have to call them every month?
On a side note, I changed the number on one of the 9 lines and lost the Jan 2021 free line promo. They have been giving me $30 every month since last year but have been unable to reinstate the promo, saying that since it's expired, they can't add it back but will continue giving me $30 monthly credit if I call. I have a TM ONE 9-12 lines plan.
Any suggestions, or thoughts on how can I get this resolved in my favor so that I don't have to call them every month?
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Share information with the community. Please follow our Community Guidelines and be kind!